Remote User

A remote user accessing the MPE/iX FTP server may encounter the following problems.

The remote user cannot connect to the MPE/iX FTP server.

Run the PING utility from the remote host to MPE/iX.
If PING is successful, Check the INETD process on MPE/iX.
Issue the SHOWJOB command and verify that the INETD job is executing (EXEC).

If the INETD is running, check whether the entry for FTP is in the configuration file (INETDCNF). If yes, check the associated SPOOL file for errors.
If using FTP from MPE/iX works, try FTP on MPE/iX in loopback mode (see the example in Chapter 3 “Starting FTP”). If loopback does not work, check that the LOOP type NI is active by issuing NETCONTROL NI=niname;STATUS, and check the FTP logfile FTPLOG.ARPA.SYS for errors.
If FTP in loopback mode on MPE/iX works, check that the network interfaces (NIs) are active. From the MPE/iX system, issue a NETCONTROL NI=niname;STATUS for each configured NI. The configured LAN NI, type LOOP NI, and any X.25 NIs configured must be active.

If a user cannot log on to MPE/iX, first turn verbose and debug on.

Did the user enter a valid logon account for MPE/iX?
If user tried to log on from a system that supports prompting, try to log on using the FTP USER command:

ftp> USER session,user.account,group

Check that passwords are entered correctly. Passwords must be entered as follows:

At the password prompt:

userpass,acctpass,grouppass

or, as part of the logon string:

ftp> USER sess,user/userpass.acct/acctpass,group/grouppass




	NOTE: Passwords can only be entered once. For example, if the user enters the account password in the USER command string, do not re-enter it at the password prompt.

Check the privileges on the FTP system files: issue a :listf @.arpa.sys,3. For each file, the output under SECURITY should be as follows:

For remote users, first check that verbose and debug are on.

Supported file types: must be binary, bytestream, or ASCII, fixed or variable records.
Check The default file transfer type being used. Enter: ftp> TYPE
Check the size of records, and file types supported on the remote host and MPE/iX. For MPE/iX specific information, refer to the HP ARPA File Transfer Protocol User's Guide.
Check how file names are entered: some systems support both upper and lower case file names. Some systems support characters in file names that are not supported on MPE/iX.

Technical documentation