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 HP Systems Insight Manager 5.3 Installation and Configuration Guide for Microsoft Windows > Chapter 8 Upgrading HP Systems Insight Manager

Upgrading HP SIM
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  1. Verify that HP SIM is running on the system.

  2. If you have HP Instant Support Enterprise Edition (ISEE) Windows Client software A.03.95 or older, installed on your CMS AND you wish to install HP Remote Support Pack along with HP SIM 5.x, then you must remove the ISEE client software first. To remove ISEE complete the following steps:

    1. Select Start->Settings->Panel-> Add/Remove Programs.

    2. Select HP Instant Support Enterprise Edition Client from the list of installed programs, then click Change/Remove.

  3. If you have an Oracle database, install the Oracle JDBC driver, version 10.1.0.2.0 or newer. See the Oracle documentation, or visit the Oracle website at http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html for additional information. If you have an older version of the JDBC driver already installed, do the following:

    1. Stop HP SIM.

    2. Search for a file named ojdbc14.jar in the [installdir]/lib and [installdir]/jboss/server/hpsim/lib directories and remove it from any locations where it is found.

    3. Download the new driver from the Oracle website at http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html.

    4. Copy the JDBC driver file (ojdbc14.jar) to the [installdir]/lib and [installdir]/jboss/server/hpsim/lib directories.

  4. Download the software, or install it from the HP Management DVD.

    To download the software, see http://www.hp.com/go/HP SIM, and on the upper-left of the page under HP management software, click Download. The HP SIM Download Page appears. Under HP Systems Insight Manager and related components, select HP SIM-Windows>Download latest version of HP SIM - Windows for a full product install.

    To install the software from the HP Management DVD, place the DVD in the DVD-ROM drive. The DVD has an autorun feature that launches a license agreement. Agree to the license agreement, and click the Products tab. Click Install under HP SIM to launch the Installer. Or click the Products tab, click Explore DVD, and then run setup.exe located at \HP SIM\win_ia32\ to launch the Installer.

    The Welcome to the HP Systems Insight Manager Installer window appears. HP SIM examines this system for local instances of Oracle, MSDE or SQL/SQL Server 2005 Express Edition.

    NOTE: Click the drop-down selection box in the upper-right corner of any dialog box to view the HP SIM Installation and Configuration Guide, Readme or Release Notes.
    Welcome

  5. Click Next. The System Inspection window appears. The system is inspected for a previous version of HP SIM and/or a local database.

    system inspection

    After the system inspection is complete, the Database Configuration window appears.

    database configuration

  6. For HP SIM 5.2 and later, SQL Server 2005 Express Edition replaces MSDE. When HP SIM is upgraded on a system that has an MSDE database installed by a previous version of HP SIM or an HP SIM partner, the MSDE database is detected and is migrated to the SQL Server 2005 Express Edition database. The original MSDE database is not altered and still remains on the system untouched.

    If you are upgrading HP SIM on a system that already has SQL Server, SQL Server 2005 Express Edition, or Oracle installed, the database is detected and you can create a new instance and configure HP SIM to use that instance.

    If you are upgrade HP SIM on a system that uses a remotely installed database, the Database Configuration page appears as shown below. The database information of the existing HP SIM install is pre-populated. All information except for the user account cannot be edited. Provide the correct password for the existing account or provide the credentials for another user account with administrative rights and database access. The installation tests for the administrative rights. Click Next to proceed.

    Select from the following database options:

    • Install and use SQL Express. This option enables you to install and configure HP SIM to use SQL Server 2005 Express Edition.

      To install and use SQL Server 2005 Express Edition:

      1. From the Database Configuration window, select Install and Use SQL Express.

      2. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server.

      3. In the Password field, enter the password for the database server.

        HP SIM does not support the following in a user name and password:

        • A blank password

        • A space followed by a double-quote

        • A backslash (\)

          If you use these characters in your user name or password, the HP SIM database initialization fails.

      4. In the Domain field, enter the domain name for the database server.

      5. Click Next. A dialog box appears indicating files are being extracted. After the files are extracted, a new dialog box appears indicating SQL Server 2005 Express Edition is being installed. After SQL Server 2005 Express Edition is installed, the Select Installation Type window appears.

    • Use SQL/SQL Express. This option is applicable if you have SQL Server or SQL Server 2005 Express Edition installed and you want to configure HP SIM to use it.

      To use SQL or SQL Server 2005 Express Edition:

      1. From the Database Configuration window, select Use SQL/SQL Express.

      2. In the Username field, the installing user account appears and can be edited. The account specified must be the user name for the database server.

      3. In the Password field, enter the password for the database server.

        HP SIM does not support the following in a user name and password:

        • A blank password

        • A space followed by a double-quote

        • A backslash (\)

          If you use these characters in your user name or password, the HP SIM database initialization fails.

      4. In the Domain field, enter the domain name for the database server.

      5. Click Next. The Select Installation Type window appears.

    • Use Oracle. This option is applicable if you have Oracle installed and you want to configure HP SIM to use it.

      To configure Oracle:

      1. Install Oracle or verify Oracle is installed.

      2. Create a Database Scheme using the Oracle Database Configuration Assistant. To use the assistant, select Program Files->Oracle-OraHome92->Configuration and Migration Tool.

      3. Select Create a Database, and then select Next.

      4. Select General Purpose, and then select Next.

      5. Enter a name in Global Database Name, for example HPSIM, and then select Next.

      6. Select Dedicated Server Mode, and then select Next.

      7. Select Memory->Custom, and then select Next.

      8. Select Character Sets.

      9. Select Use Unicode (AL32UTF8), and then select Next.

      10. Select Next.

      11. Select Finish, review the options, and then select Okay. The schema will take approximately 10 -15 minutes to create.

      12. When Oracle finishes creating the database, enter the password for SYS and SYSTEM.

      13. Create a user and grant access for the schema:

        1. Open a Command Prompt.

        2. At the prompt, enter sqlplus.

        3. At >login:, enter sys as sysdba.

        4. At >Password:, enter the password.

        5. At SQL>, enter create user sim_manager identified by quake.

        6. At SQL>, enter grant connect, resource, dba to sim_manager.

        7. Exit the Command Prompt utility, using the exit command.

      14. Create the listener for the database schema.

        1. Select Program Files->Oracle-OraHome92->Configuration and Migration Tool->NetConfiguration Assistant.

        2. Select Listener Configuration.

        3. Select Add.

        4. Use the default name of LISTENER, and then select Next.

        5. Select TCP, and then select Next.

        6. Enter the port number, use standard port 1521.

        7. Select No when the Would you like to configure another listener? dialog appears.

        8. In Services, set OracleOraHome92TNSListener to Automatic, and then start the service.

      To use Oracle:

      1. From the Database Configuration window, select Use Oracle. Before using the database you must ensure the database:

        • Uses Unicode character set of AL32UTF8 and national character set of AL16UTF16.

        • The NLS Length is set to BYTE.

        • Has an Oracle user with Database Administrator (DBA) privileges created for the exclusive use by HP Systems Insight Manager.

        • The Oracle database schema is empty. HP SIM must be installed in an empty Oracle database schema.

        • The thin client .jar (ojdbc14.jar) is copied to the system at C:\oracle\ora92\jdbc\lib, and the location specified during installation.

      2. In the Username field, enter the Oracle user name assigned the DBA role.

        NOTE: An Oracle user name cannot contain a backslash (\) or a forward slash (/).

      3. In the Password field, enter the password for the user name specified.

      4. In the Host field, enter the name of the remote or local server where Oracle is installed. An IP address may also be used.

      5. Under Instance name in the Database field, enter the name of the database created on Oracle for the use of HP SIM.

      6. In the Port field, the default 1521 appears but can be edited.

      7. In the JarFile field, enter the full path to theojdbc14.jarfile or click Browse and navigate to the correct location, typically C:\oracle\ora92\jdbc\lib. This path must be accessible through the file system on the CMS. The installation copies the file to the correct location.

      8. In the Host field, the local host name appears and can only be edited if you are performing a fresh install.

      9. Click Next. The Select Installation Type window appears.

        NOTE: If an HP ProLiant Essentials Vulnerability and Patch Management Pack (VPM) MSDE database exists (within the HP SIM database instance or located on a database instance created by VPM), it is upgraded to SQL Server 2005 Express Edition. If the VPM database upgrade fails, a message displays indicating Failed to Upgrade VPM Database to SQL Express, but the HP SIM installation continues.

  7. When the Select Installation Type window appears, select Typical to install the included components with minimal user interaction listed under the Available Components for Install or select Custom to select the individual components under the Available Components for Install and configure them during installation.

    Table 8-1 Custom component intallation

    Available components for installTypical installationCustom installation
    HP System Management HomepageIncludedIncluded
    OpenSSH Services 5.1p1IncludedOptional
    WMI MapperIncludedOptional
    HP Systems Insight ManagerIncludedIncluded
    HP Version Control Repository ManagerIncludedOptional
    Remote Support Software ManagerIncludedOptional

     

    NOTE: If a component is listed as not available for installation on the CMS, then the HP SIM install shell has determined one of the following:

    • The installation prerequisites for the component have not been met.

    • The same or a newer version of the component is currently installed.

    If the component that is present on the CMS is an older version than what is bundled with the HP SIM install shell and it supports an in-place upgrade, it appears in the component list.



Chapter 8 Upgrading HP Systems Insight Manager
  		 


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