The Remote Support Software Manager (RSSWM) has its own uninstall software. However, before removing RSSWM, you should remove the applications (Remote Support Common Components, OSEM, and Remote Support Client software) that were installed using RSSWM.
To uninstall all of the HP Remote Support Pack (RSP) components, including RSSWM, from the CMS, complete the following steps:
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 | NOTE: Should you receive the following alert from RSSWM, you may select No provided you followed Step 1. |
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If you have already removed RSSWM in MS Windows using Add/Remove Programs in the Control Panel, you can still run the uninstaller to remove all files.
Reinstalling the Remote Support Software Manager |
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The Remote Support Software Manager (RSSWM) cannot be recovered. In the event that there is an application failure, the RSSWM application must be reinstalled by rerunning the HP SIM installer (you do not necessarily need to reinstall HP SIM) or by running the Insight Software installer if installing from the Insight Software DVD. If there is a hardware or operating system failure, the RSSWM application would also require reinstallation along with HP SIM.
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