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HP Servicecontrol Manager 3.0 User's Guide > Chapter 3 Getting Started with SCM

Types of SCM Users

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As an SCM user, you will be using it in at least one of the following capacities:

  • using SCM to manage network resources

  • administering SCM to enable other users to manage network resources

Users who administer SCM must be assigned the trusted user privilege. The features and benefits of SCM will vary based on how you use it.

Users who manage network resources with SCM

SCM offers you a choice of management interfaces: a Web-enabled graphical user interface (GUI) or a command line interface (CLI). You can access SCM from any network client that is running a supported Web browser. Using either interface, SCM enables you to simultaneously launch management tasks across multiple servers, which increases your efficiency.

For steps to get started using SCM, see “Getting Started Using SCM”.

Trusted users who administer SCM

SCM enables you to easily add custom tools, including scripts or commands, that users can execute across multiple systems simultaneously. You can also add existing HP-UX, Linux, and Windows management tools to SCM.

In addition, SCM uses role-based management to assign access to certain tools for specific managed nodes or node groups. Role-based access reduces error-caused downtime by allowing delegation of administrative tasks without a proliferation of root privileges. In addition, SCM's audit logging capabilities ensures accountability for actions and tracks changes across the IT environment by recording all task information.

For steps to get started using SCM, see “Getting Started Administering SCM”.

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