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HP-UX Programming Tools Release Notes: For HP-UX 11.x Systems > Chapter 4 Problem Descriptions and Fixes

Getting Information about Problems and Their Fixes

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For a list of problems and their fixes, see the Technical Knowledge Database on the HP IT Resource Center web site(s) at:

http://us-support.external.hp.com/

http://europe-support.external.hp.com/

The Technical Knowledge Database is available to customers with support contracts.

You can find reports listing Service Requests by using the following product numbers in the Search String field:

  • B3477 for the HP Programming Tools.

  • 92453-01 for entries relating to C and the programming tools.

  • B3910 for entries relating to HP aC++ and the programming tools.

  • HPCPLUSPLUS for entries relating to HP C++ (cfront) and the programming tools.

Use the following steps to look up information about problems and their fixes.

  1. Once at the web site, enter your User ID and Password, then click Okay.

  2. On the next page, click Technical Knowledge Database.

  3. Verify that your Search Options include HPUX under System Type and Service Request under Document Type.

  4. Enter the product number in the Search String field, then click Search to show a list of problems and any fixes.

Identifying Product Numbers and Versions

If you contact Hewlett-Packard for support of a Programming Tools product, you will need a product number and version information for the product.

To display the product number,issue the following HP-UX command:

what /opt/langtools/bin/product_name

where product_name is dde.bin, or gdb.

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