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HP Systems Insight Manager 4.2 Installation and User Guide > Chapter 12 Initial Setup

Setting Up Automatic Event Handling

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Automatic event handling enables you to define an action that HP Systems Insight Manager performs when an event is received. Automatic event handling can be set up to use the e-mail and paging settings that you specified in the previous sections.

To set up automatic event handling:

  1. Select Options->Events->Automatic Event Handling->New Task. The Automatic Event Handling - New Task page is displayed.

  2. There are six steps to complete to define a new task. Step 1, Select name, is highlighted. Enter a name for the task in the Task name box.

  3. Click Next. The Select events window is displayed.

  4. Select the event search criteria for defining the task:

    • List criteria

    • Comparison option

    • Value for the criteria or comparison options selected

    To add additional search criteria, click Add.

  5. When you have entered the information, click Next to continue with the next step or Prev to return to the previous step.

  6. Select the system criteria for defining the task. Select the following from the dropdown menus:

    • List criteria

    • Comparison option

    • Value for the criteria or comparison options selected

  7. To add additional criteria, click Add.

  8. When you have entered the information, click Next to continue with the next step, Prev to return to the previous step, or Cancel to cancel all changes.

  9. Select actions for this task. Select from the following:

    • Send page (Windows only)

      Add users to be paged from the dropdown list of users by clicking >>. Click << to remove users from the list of users to be paged. The pager number for an HP Systems Insight Manager user is set on the Users and Authorizations page. If a user name in the Users list is inactive, the pager information for the user has not been configured. You can add the user to the list of users to be paged, but pager messages are not sent to this user until the pager information is provided on the Users and Authorizations page.

    • Send e-mail

      In the To field, enter the list of e-mail addresses that should receive the notification.

      In the CC field, enter any e-mail address that should receive a copy of the e-mail.

      In the Subject field, enter a note describing the subject of the e-mail.

      In the Message Format field, select from the following formats based on the encoding preference of the recipient:

      • Standard. A default message format that sends a text e-mail message to the recipients

      • Pager/SMS. An e-mail message formatted with the same information and format as a pager message is sent to the recipients

      • HTML. An e-mail message that looks like the HTML Event Details page is sent to the recipients

      In the Encoding field, select from the following formats:

      • Western European (ISO-8859-1)

      • Unicode (UTF-8)

      • Japanese (ISO-2022-JP)

      • Japanese (Shift_JIS)

      • Japanese (EUC-JP)

    • Run custom command

      Select a custom command from the Name dropdown list. Custom Command tools are created under the Tools->Custom Commands option.

    • Assign

      Enter the name of the person to whom to assign the task. The event is assigned to this user when received.

    • Forward as SNMP trap

      Enter a system name or IP address in the Name or IP text field, and click >> to add it to the Trap recipients box.

      Click Delete if you want to delete a recipient after first highlighting the name in the Trap recipients box. Use the up and down arrows to scroll to the recipient to delete.

    • Write to system log

      On Windows NT and Windows XP systems, the event details are written to the Application Log, and the Source column of the Event Log is listed as HP Systems Insight Manager for the logged event. On Linux and HP-UX systems, the event details are logged to the system log, which is usually located in the file /var/log/messages on Linux and in /var/adm/sysLog/syslog.log on HP-UX.

    • Clear event

  10. After you have made your selections, click Next to continue with the next step or Prev to return to the previous step.

  11. Select Use time filter if you want to use time filters, and select an option from the dropdown list.

    Click Manage Filters if you want to set user defined filters.

    Click View Filter. The Time Filter popup window is displayed, showing the times selected.

  12. When you have entered the information, click Next to continue with the next step or Prev to return to the previous step

  13. After clicking Next, the Review summary page is displayed. If a paging or e-mail option was selected, the modem and e-mail settings are displayed, along with buttons to change the settings. Click Edit Modem Settings to edit the modem settings, or click Edit SMTP Settings to edit the SMTP settings.

  14. Click Finish to create the new task, or click Prev to go back to the previous step.

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