Chapter 5 Troubleshooting

The agents are not responding to inquiries from HP SIM.

You are a Linux system administrator with root privilege.

No errors were issued during agent installation and initial configuration.

The net-snmp-utils RPM, part of the agent installation tar archive, was installed on the managed system.

Commands and options are capitalized correctly.

You have access to several terminal windows and you have multiple command lines available.

You understand that shutting down the firewall to troubleshoot creates a security breach, and you assume all risks inherent with that procedure.

	NOTE: HP views all SNMP traffic as unsecure. Therefore, it is assumed that SNMP traffic is on a private, secure network.