Ignore error message: Pay Per Use Failed | During upgrade of your HP-UX 11i v1 (B.11.11)
system, the following error message is in the rc.log: /sbin/rc[41]: /sbin/rc2.d/S700ppu: not found.
"/sbin/rc2.d/S700ppu start" FAILED |
Or you may see this message in the console
log: Initialize Pay Per Use............ Failed |
These messages are extraneous, do
not cause any ill effects, and you can ignore them. |
DMI/SCR Become Unbundled
After Update | After updating to the September 2003
release (or later) of HP-UX 11i v1, you may encounter a warning
after running the swlist command indicating that DMI/SCR (B6816AA) was unbundled during the update: #
# Product(s) not contained in a Bundle:
#
DMI B.11.11.30 Desktop Management
Interface for HP-UX
SCR B.11.11.30 System
Configuration Repository You will encounter this warning if DMI/SCR
(B6816AA) was installed prior to updating. DMI/SCR
will continue to work after the update. If you plan to continue
using DMI/SCR, HP recommends that you download the latest version
of DMI from http://www.hp.com/go/softwaredepot Starting with the September 2003 release,
DMI will no longer be shipped as part of the Operating Environments.
Instead, it will be available and supported as a web-only product. |
Unsupported Upgrade of
ServiceControl Manager Causes SCR Error During Update | While updating an HP-UX 10.20 system
to either the Foundation, Enterprise or Mission Critical Operating Environment,
you may encounter the following error messages in swagent.log appearing to affect SCR: ERROR: [300076] Cannot delete the definition for
product "SCR" from the target "/".
The product is not empty, it still contains filesets. These error messages are caused by an unsupported
upgrade of ServiceControl Manager 3.0 from a version of SCM earlier than
version 2.5. SCM 3.0 only supports upgrades from version 2.5 or
higher. Because this is an unsupported upgrade path,
no changes will be made to either SCR or ServiceControl Manager. If
you are updating an HP-UX 10.20 system to either the Foundation,
Enterprise, or Mission Critical Operating Environment, and you
have a version of ServiceControl Manager earlier than version 2.5,
you will encounter these errors. To resolve this problem: Use the swremove(1M) command
to remove the existing ServiceControl Manager bundle from the system With your HP-UX 11i v1 media,
use the swinstall(1M) command to install the
latest version of ServiceControl Manager (B8339BA) on your system.
|
Boot Error Messages Appear
After Updating from HP-UX 11.0 (with MirrorDisk/UX Installed) to
HP-UX 11i v1 TCOE | If you are updating to HP-UX 11i v1 TCOE
from HP-UX 11.0 with MirrorDisk/UX installed, the following error
message may appear during the boot process: /sbin/bcheckrc:
Checking for LVM volume groups and Activating (if any exist)
Volume group "/dev/vg00" has been successfully changed.
vgsync: Error, "vgsync" is not a valid LVM command.
vxfs fsck: sanity check: root file system OK (mounted read/write)
Checking hfs file systems
/sbin/fsclean: /dev/vg00/lvol1 (mounted) ok
HFS file systems are OK, not running fsck
Checking vxfs file systems
/dev/vg00/lvol8 :
vxfs fsck: sanity check: /dev/vg00/lvol8 OK
/dev/vg00/lvol3 :
vxfs fsck: sanity check: root file system OK (mounted read/write)
/dev/vg00/lvol4 :
vxfs fsck: sanity check: /dev/vg00/lvol4 OK
/dev/vg00/lvol5 :
vxfs fsck: sanity check: /dev/vg00/lvol5 OK
/dev/vg00/lvol6 :
vxfs fsck: sanity check: /dev/vg00/lvol6 OK
/dev/vg00/lvol7 :
vxfs fsck: sanity check: /dev/vg00/lvol7 OK
Cleaning /etc/ptmp... This error message may appear during reboot
after the updating from HP-UX 11.0 with MirrorDisk/UX installed
to HP-UX 11i v1 TCOE. MirrorDisk/UX for HP-UX 11i is
not included with TCOE. As a result, when the HP-UX 11.0 version
of MirrorDisk/UX is removed from the system, the commands associated
with HP MirrorDisk/UX are not properly deleted. This causes the
LVM startup script to believe that HP MirrorDisk/UX is installed on
the system. To resolve this problem you must purchase
and install MirrorDisk/UX for HP-UX 11i v1. |
ApacheStrong Becomes
Unbundled After Update | After updating to the June 2003 release
of HP-UX 11i v1, you may encounter a warning after running the swlist command, indicating that ApacheStrong was unbundled during
the update: #
# Product(s) not contained in a Bundle:
# ApacheStrong 1.3.26.06.09 HP Apache-based Web Server
with Strong (128bit) Encryption If you previously installed ApacheStrong
1.3.x prior to updating to this release, you may encounter this
warning. You can safely disregard this warning. The
HP-UX Web Server Suite and ApacheStrong 1.3.x will function properly. |
parmgr.1m Errors
on MCOE Update from HP-UX 11.0 to HP-UX 11i v1 | After updating from HP-UX 11.0 to HP-UX
11i v1 MCOE, the following mtime, stime,
and permission errors may appear in your swverify.log file: * [140112] Checking files for fileset
"OS-Core.CORE-JPN-S-MAN,l=/,r=B.11.11".
ERROR: [40258] File "/usr/share/man/ja_JP.SJIS/man1m.Z/parmgr.1m"
should have mode "444" but the actual mode is "555".
ERROR: [40263] File "/usr/share/man/ja_JP.SJIS/man1m.Z/parmgr.1m"
should have mtime "974188800" but the actual mtime is "1032497544".
ERROR: [40265] File "/usr/share/man/ja_JP.SJIS/man1m.Z/parmgr.1m"
should have size "3244" bytes but the actual size is "3472" bytes.
ERROR: [140113] Fileset "OS-Core.CORE-JPN-S-MAN,l=/,r=B.11.11"
had file errors. |
You can disregard these errors. The parmgr(1M) manpage will
work correctly. |
HP Apache May
Hang On Reboot after System Update from Golden System Image (GSI)
Depot | When upgrading from a GSI-installed system
containing an OE with HP Apache 2.0, some systems may hang while attempting
to shutdown the Apache Web Server. The problem is caused by an obsolete
PID from the httpd daemon being copied from the GSI Golden Image
Depot to the client system. You may be affected if you
are upgrading from a GSI HP-UX 11.0 Depot containing HP Apache 2.0
to HP-UX 11i v1. GSI Depot (Server): Shut down your HP Apache Web
Server before creating the GSI Depot by typing /opt/hpapache2/bin/apachectl stop Verify that the following file has been deleted: /opt/hpapache2/logs/httpd.pid
Client System: Delete the following file (if present) after installing the
GSI Depot and before an update install: /opt/hpapache2/logs/httpd.pid |
MLIB 8.3 Produces Warning
During Update | When updating from MLIB 8.1 (or earlier)
to MLIB 8.3 the following warning may appear in the /var/adm/sw/swagent.log: WARNING: Incomplete definition for the product
"MLIBPROD", beginning at line 44452. The following
attributes are not defined:filesets the filesets
contained in the product You can disregard this warning message; there
is no problem with the installation. |
X11MotifDevKit Produces
Incompatible Error After Upgrade from HP-UX 10.20 | After updating from HP-UX 10.20 to HP-UX
11i v1, the following errors may appear in your swverify.log: ERROR: [140167]
The product "X11MotifDevKit,l=/,r=B.10.20.02" is not
compatible with this system's architecture or operating system.
* [140061] Configured X11MotifDevKit.X11R6-PRG,l=/,r=B.10.20.02
[140155] The corequisite "X11.X11R6-SHLIBS,r=B.10.*" for
fileset "X11MotifDevKit.X11R6-PRG,l=/,r=B.10.20.02"
cannot be successfully resolved.
ERROR: [140151] The dependencies for fileset
"X11MotifDevKit.X11R6-PRG,l=/,r=B.10.20.02" cannot be
resolved (see previous lines).
* [140112] Checking files for fileset
"X11MotifDevKit.X11R6-PRG,l=/,r=B.10.20.02".
WARNING: [40257] Directory "/" should have mode "555" but
the actual mode is "755".
WARNING: [40261] Directory "/" should have group,gid
"other,1" but the actual group,gid is "root,0".
WARNING: [40259] Directory "/usr/newconfig" should have
owner,uid "root,0" but the actual owner,uid is "bin,2".
WARNING: [40261] Directory "/usr/newconfig" should have
group,gid "other,1" but the actual group,gid is "bin,2".
WARNING: [140114] Fileset
"X11MotifDevKit.X11R6-PRG,l=/,r=B.10.20.02" had file warnings.
ERROR: [140043]
Verify failed X11MotifDevKit.X11R6-PRG,l=/,r=B.10.20.02 The problem is differences in the X11MotifDevKit between HP-UX
10.20 and HP-UX 11i. You may experience this problem if you are
updating from HP-UX 10.20 to HP-UX 11i v1, and have not updated
your system with the latest HP-UX 10.20 patch bundles. After
you have updated your system to HP-UX 11i v1, re-install the HP-UX
11i v1 Developer’s Kit located in the HP-UX
11i v1 Application Software media kit (CD/DVD). For
servers, install B3394BA and for workstations,
install B3392BA. |
OpenView SNMP Agent
Produces Error with Upgrade to HP-UX 11i v1 | Due to a preinstall script error, customers
upgrading to HP-UX 11i v1 may see the following error: * [140184] Installing fileset
"OVSNMPAgent.MASTER,r=B.11.11" (54 of 1293).
* [20255] Running "postinstall" script for fileset
"OVSNMPAgent.MASTER".
* [20255] Running "preinstall" script for fileset
"OVSNMPAgent.SUBAGT-HPUNIX".
kill: 616: The specified process does not exist.
NOTE: You may need to restart SNMP agents. The error is caused by the kill command trying to end a process that is already terminated.
When the OVSNMPAgent.MASTER fileset is
installed, it invokes a kill command to terminate any existing SNMP agents. The next fileset, OVSNMPAgent.SUBAGT-HPUNIX,
also attempts to terminate any SNMP Agent processes. If
you are migrating from HP-UX 10.20 or HP-UX 11.0 to HP-UX 11i v1,
you may receive this error message during the installation of the
OpenView SNMP bundle. You can safely ignore this message. |
“Initialize
of the ITO Control Agent failed” Error During update-ux
Session | Beginning in June 2002, the ITO-SE single
system event management component was removed from the GlancePlus Pak
2000 product. If you are updating from
HP-UX 10.20 or HP-UX 11.0 and you have a version of GlancePlus
Pak 2000 released prior to June 2002, update-ux will try to remove the ITO-SE component prior to updating
to a newer GlancePlus Pak. You may encounter the following error
when update-ux removes the file sets belonging to the ITO-SE component: * Beginning the Unconfigure Execution Phase.
* Filesets: 3
* Files: 163
* Kbytes: 15427
* Running remove setup command /usr/lbin/sw/remove_setup.
Error opcctla (Control Agent)(14791) : Initialize of
the ITO Control Agent failed. (OpC30-1036)
Can't lookup servers: Communications failure (dce / rpc). (OpC20-108)
Can't lookup servers: Communications failure (dce / rpc). (OpC20-108)
Stopping all ITO Agent processes... (OpC30-1192)
/usr/bin/ps: couldn't get console device alias
/usr/bin/ps: not enough memory for hash table No action required. The ITOAgent unconfigure
script generates the error prior to the file sets being removed. |
Firmware Patches Should
Not Be Included in Cold-Install or Update Session | If you are migrating from either HP-UX
10.20 or HP-UX 11.0, HP strongly recommends you do not include firmware
patches while running a cold-install or update session. The
following systems are affected: Many
of the HP-UX 11i v1 firmware patches rely on HP-UX 11i v1 tools
and system calls. During the cold-install or update process, your
system is still running either the HP-UX 10.20 or HP-UX 11.0 kernel.
The firmware installation fails because of system call differences
between the HP-UX 11i v1 kernel and older kernel versions. HP
strongly recommends that you install any firmware patches after you
have completed the cold-install or update process and your system
is running HP-UX 11i v1. Specific HP-UX 11i v1 firmware patches
are available at the following website: http://itrc.hp.com |
Analyzing Log
Files | To help identify a problem with running update-ux, remember that errors are logged in two separate log
files: update-ux errors:
/var/adm/sw/update-ux.log and /var/adm/sw/swagent.log swinstall errors:
/var/adm/sw/swinstall.log and /var/adm/sw/swagent.log
SD commands log
errors to /var/adm/sw/swagent.log, plus their own log. Simply checking more than one log
file may reveal the problem you are troubleshooting. |
Update Fails
if nstrpty Kernel Parameter Set as a Formula | If the value of the nstrpty kernel
parameter is specified as a formula (for example, nstrpty
(NPTY*2)), then updating to HP-UX 11i will fail with this
error: /var/tmp/BAAa10554/catalog/Streams-TIO/STRTIO-KRN/postinstall[82]: (NPTY):
The specified number is not valid for this command.
ERROR: The “postinstall” script for
“Streams-TIO.STRTIO-KRN” failed (exit code “1”).
The script location was
“/var/tmp/BAAa10554/catalog/Streams-TIO/STRTIO-KRN/postinstall”. |
To prevent this, convert the value of nstrpty to
a number. To check the kernel parameters, run SAM and
select: Kernel Configuration -> Configurable Parameters If the nstrpty kernel
parameter is specified as a formula, then before you update,
use SAM (Kernel Configuration -> Configurable Parameters) to change the formula to a numeric value. You do not
need to rebuild the kernel or reboot the system. |
Kernel Build
Failure | When updating a workstation running on
a HP-UX 10.20 32-bit OS to HP-UX 11i 32-bit OS/OE, the update may
fail if a USB driver is configured on the system. This will not
occur when updating to HP-UX 11i 64-bit OS. If this
occurs, update-ux displays this message on the console before quitting: Loading the kernel...
/usr/ccs/bin/ld: Unsatisfied symbols:
wsio_get_service (code)
Stop...
ERROR: The kernel build failed... |
Remove the USB drivers and repeat the update: As root, edit /stand/system: vi /stand/system Find and delete all USB drivers: usbd, hsd, hub, hid Save the system file and quit the editor. Continue the update by entering: update-ux -kernel_build
|
HP A3740A Fibre Channel
PCI Tachyon Not Supported | The HP A3740A Fibre Channel PCI Tachyon
adapter is not supported on HP-UX 11i v1. Before you install HP-UX
11i v1, please replace any A3740A PCI adapters in your system with A5158A
PCI 1 GB Tachyon TL adapters or A6795A PCI 2 Gb Tachlite adapters.
Then connect any Fibre Channel Mass Storage devices previously connected
to A3740A adapters to either of the adapters. |
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