No support for uncertified RPM packages.
If you add uncertified RPM packages to the operating system (e.g. from an open source development repository), it will not be supported by Novell. Novell supports only RPM packages bundled in supported Linux distributions for Integrity servers and official SLES Service Packs for those distributions. HP supports the Linux software it distributes.
No support for systems with a recompiled kernel.
Although you may recompile your kernel to change configuration parameters, HP does not support systems on which you have recompiled your kernel for any other reason, e.g. for kernel source code changes.
Supported customizations:
Modifying configuration options found in /usr/src/linux-version-versionnumber/configs to set values or make modules static or dynamically loadable.
Changing boot-time parameters found in /usr/src/linux/Documentation/kernel-parameters.txt (with the kernel-source /rpm).
Before installing or booting SLES 9 on an nPartition on an rx7620, rx8620, or Integrity Superdome server, set the ACPI configuration value to acpiconfig single-pci-domain.
For rx7620, rx8620, or Integrity Superdome servers booting SLES 9:
At the EFI Shell prompt, type acpiconfig single-pci-domain and press Enter.
Type reset and press Enter.
System is unbootable after adding new disks.
When you add new disks, the system may fail with one of the following messages:
or
To fix the problem:
Remove any disks you've added since you last booted your system.
Invoke parted /dev/sdXwhere sdX is the disk where your root partition resides.
Use name command to assign forward slash (/) as a LABEL to the root file system. The help name from inside parted explains the syntax you should use, e.g. name 1 /
Manually verify root= "LABEL= /" is in each image section of the /boot/efi/SuSE/elilo.conf file.
==== sample elilo.conf for mounting root partition by label ====
prompt
timeout=50
default=linux
image=vmlinuz-2.4.18-e.25smp
label=linux
initrd=initrd-2.4.18-e.Nsmp.img
read-only
root="LABEL=/"
append="console=ttyS0,115200n8 hdd=ide-scsi"
image=vmlinuz-2.4.18-e.25
label=linux-up
initrd=initrd-2.4.18-e.25.img
read-only
root="LABEL=/"
append="console=ttyS0,115200n8 hdd=ide-scsi"
==== sample elilo.conf for mounting root partition by label ==== |
Manually verify LABEL"=/" entry is in the /etc/fstab.
===== sample fstab for mounting root device by label =====
LABEL=/ / ext2 defaults,errors=remount-ro 1 1
/dev/hda1 /boot/efi vfat defaults 0 0
none /dev/pts devpts gid=5,mode=620 0 0
none /proc proc defaults 0 0
none /dev/shm tmpfs defaults 0 0
/dev/hda3 swap swap defaults 0 0
/dev/hda5 /home ext2 defaults,errors=remount-ro 0 2
/dev/cdrom /mnt/cdrom iso9660 noauto,owner,kudzu,ro 0 0
/dev/cdrom1 /mnt/cdrom1 iso9660 noauto,owner,kudzu,ro 0 0
===== sample fstab for mounting root device by label ===== |
If you want rx7620 or rx8620 server hardware to power off when the shutdown -h comand or poweroff command is issued, run the acpiconfig enable softpowerdown command from the EFI shell and reset the nPartition to make the ACPI configuration take effect.
The normal behavior on rx7620 and rx8620 servers is for an nPartition to be made inactive (all cells are in a boot-is-blocked state) when shutdown -h or poweroff is issued from the SLES command line. This behavior is established with the acpiconfig disable powerdown setting, which is the normal setting for the single-pci-domain ACPI configuration.
On HP Integrity Superdome servers, an nPartition is always made inactive when halted from the operating system (for example, after shutdown -h), and this behavior cannot be changed.
When softpowerdown is enabled on an rx7620 or rx8620 server, if one nPartition is defined in the server then halting the operating system powers off the server cabinet (including all cells and I/O chassis). On an rx7620 or rx8620 server with multiple nPartitions, halting the operating system from an nPartition with softpowerdown enabled causes only the resources on the local nPartition to be powered off.
You can run the acpiconfig command with no arguments to check the current setting and the softpowerdown setting; however, softpowerdown information is displayed only when different from normal behavior.
To power on hardware that has been powered off, use the PE command at the management processor command menu. To make an inactive nPartition active, use the management processor BO command to boot the nPartition past the boot-is-blocked state.
HP supports up to two I/O chassis per nPartition on rx7620, rx8620, and Integrity Superdome servers running SLES 9.
SCSI errors and resets for any reason cause system failures. For example, if your disks have a problem such as a parity or disk error that causes a SCSI reset, the system will fail. Combining a Seagate drive with the ds2100 disk carrier causes electrical problems on the SCSI bus and subsequent reset attempts that also result in system failure. Do not use Seagate drives with this disk carrier.
This issue affects Linux running on the following systems: rx1600, rx1620, rx2600, rx2620, rx4640, rx7620, rx8620, and Superdome.
The Management Processor UART on these systems does not supply the Carrier Detect signal. This causes applications to hang when opening the UART device, waiting for Carrier Detect, unless they use the O_NDELAY or O_NONBLOCK flag.
For example, echo foo > /dev/ttyS0 hangs.
This is usually not a problem because /dev/ttyS0 is usually used as a console, the agetty process opens it with O_NONBLOCK, and processes spawned by agetty generally inherit the already-opened device.
Previously, a workaround was recommended for cases where the device had to be opened again, and applications observed the hang. The recommended workaround included the following steps:
Add the -L option to the agetty line in the /etc/inittab file as show below to resolve the problem:
S0:1235:respawn:/sbin/agetty -L 9600 ttyS0
After editing the file, signal the init process to re-read the inittab file with the following command:
kill -HUP 1
If you are logged in to the console, then exit and log in again to restart the agetty.
This inittab workaround is included in SLES9 SP3
When installing SP3 from CD, if you boot off SP3 CD1, the installer enters YaST, asking to enter CD1 into the drive. The installer expects you to enter the SLES9 CD1 at this dialog, not SP3 CD1.
For details about installing SLES 9 from the service pack CDs, see Installing SUSE LINUX Enterprise Server 9 on the Intel Itanium 2 Processor Family, available at http://www.docs.hp.com/linux.
A package will fail to install if the system clock is not set properly (as indicated in Bugzilla 56902). Ensure the system clock is set properly before attempting any installs.
If you intend to use an Emulex 4Gb FibreChannel adapter (part number AB429A or AB379A), you must upgrade your system to use the driver provided by HP. This driver can be found on http://www.hp.com. under "Support and Drivers". The current supported version of the driver for these cards is 8.0.16.21.
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