Frequently Asked Questions

Q: What do I do if any of the following errors display in the OVOW console during the SPI or instrumentation deployment phase?

A: If you are having issues with the nodeId, use the following procedure:

Q: After installing the mysql5 RPM package, the following error displays:

Starting MySQLCouldn't find MySQL manager or server[FAILED].

What is the cause?

A: This error is caused by the my.cnf file that comes from mysql4 or an earlier version. To correct the error, enter the following commands:

[root@bl30p-1 ~]# mv my.cnf my.cnf.old

[root@bl30p-1 ~]# /etc/init.d/mysql start

Q: After changing the MySQL data directory, the stop or start command was executed in MySQL at the HP OVOW management console. The following error displayed:

MySQL manager or server PID file could not be found!..failed Starting MySQL..done

What do I do?

A: This error is caused by an OVOW agent's config.file that has not been synchronized. To correct this problem, perform the following procedure.

Q: What do I do if I receive the following error when I try to install HP SIM?

Warning: group hpsmh does not exist — using root ...

Chown: 'root:hpsmh': invalid group

A: This error indicates the groupid is being used by another application. In your environment, the application is the OVOW agent. To solve this problem, uninstall the OVOW agent and then install HP SIM. When the OVOW agent is reinstalled, the OVOW agent automatically uses a different groupid number.

To correct this error, enter the following commands:

# opcagt —kill

# rpm —e OPCSVCDISC OPCPERF OPCJRE OPC OPCCOMM

# rpm —e dce