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HP-UX 11i Version 2 Release Notes: HP Integrity Servers and HP Workstations > Chapter 4 General System Administration

Diagnostics

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HP-UX 11i v2 provides a complete set of tools for verifying, troubleshooting, and monitoring HP system hardware, including CPUs, memory, interface cards, and mass storage devices. Diagnostics (also known as Support Tools) in HP-UX 11i v2 include the Offline Diagnostic Environment (ODE) and Online Diagnostics (EMS Hardware Monitors and Support Tools Manager).

The Offline Diagnostic Environment is delivered on the Offline Diagnostics & Utilities CD. Online Diagnostics are delivered in the Operating Environments.

This section covers the following topics:

Offline Diagnostic Environment

The Offline Diagnostics Environment (ODE) is an offline support tools platform that enables users to troubleshoot a system that is running without an operating system or cannot be tested using the online tools. The ODE is also useful for some types of testing in which it is not desirable to have to boot the system first.

The Itanium-based ODE includes offline diagnostics and utilities for all current Itanium-based hardware systems, and is delivered separately on the Offline Diagnostics & Utilities CD.

Summary of Change

The following new hardware platforms are now supported:

  • For hp Integrity Superdome, hp Integrity rx8620, and hp Integrity rx7620:

    • Processor Diagnostic - CPUDIAG

    • Memory Diagnostic - MEMDIAG

    • Core I/O Diagnostic - CIODIAG

    • Reo Diagnostic - REODIAG

    • Togo Diagnostic - TOGODIAG

    • ODE Platform

    • I /O Mapper - MAPPER

    • Peripheral Verifier - PERFVER

    • Disk FW Update Utility - DFDUTIL

    • Disk Copy Utility - COPYUTIL

    • I/O Diagnostic for FC - IODIAG

    • FC FW Update Utility - FCFUPDATE

  • For hp Integrity rx4640, hp Integrity rx5670, hp Integrity rx2600, and hp workstation zx2000:

    • Processor Diagnostic - CPUDIAG

    • Memory Diagnostic - MEMDIAG

    • Core I/O Diagnostic - CIODIAG2

    • Pluto Diagnostic - PLUTODIAG

    • ODE Platform

    • I/O Mapper - MAPPER

    • Peripheral Verifier - PERFVER

    • Disk FW Update Utility - DFDUTIL

    • Disk Copy Utility - COPYUTIL

    • I/O Diagnostic for FC - IODIAG

    • FC FW Update Utility - FCFUPDATE

Impact

You can now run offline diagnostics on your Itanium-based systems.

Compatibility

The Itanium-based ODE diagnostics are compatible with the following systems:

  • hp Integrity Superdome

  • hp Integrity rx8620

  • hp Integrity rx7620

  • hp Integrity rx4640

  • hp Integrity rx5670

  • hp Integrity rx2600

  • hp workstation zx6000

  • hp workstation zx2000

Performance

There are no performance issues.

Documentation

Further information can be found in the documentation directory on the Offline Diagnostics and Utilities CD, as well the ODE Web site: http://www.docs.hp.com/hpux/onlinedocs/diag/ode/ode_over.htm.

Obsolescence

Not applicable.

Online Diagnostics

Online diagnostics for HP-UX 11i v2 include:

EMS Hardware Monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. The EMS Hardware Monitors are started automatically with no user intervention.

Support Tools Manager (STM) is the platform for executing online diagnostics. The commands to start it are xstm (GUI interface), mstm (menu-driven interface), cstm (command line interface), or stm (general).

Summary of Change

CPU, Memory, Core HW and System tools and monitors have been modified to support all current systems releasing on HP-UX 11i v2. Additionally, I/O tools and monitors have been modified to support new cards and new peripherals on these current systems.

Details of the changes are described below:

  • New CPE monitor. Monitors corrected platform errors. See customer documentation at http://www.docs.hp.com/hpux/diag/.

  • New FPL monitor. Monitors forward progress logs. See customer documentation at http://www.docs.hp.com/hpux/diag/.

  • New Event Viewer. Allows viewing low level system log and field replacement unit information. See customer documentation at http://www.docs.hp.com/hpux/diag/.

  • CMC Monitor upgraded to monitor all current systems releasing on HP-UX 11i v2.

  • IA-64 core hardware monitor upgraded to monitor all current systems releasing on HP-UX 11i v2.

  • CPU expert and CPU exerciser tools upgraded to monitor all current systems releasing on HP-UX 11i v2.

  • Support for IPV6.

  • IA-64 Memory Monitor has been upgraded to monitor all current systems releasing on HP-UX 11i v2.

  • Memory exerciser, info tools have been upgraded to monitor all current systems releasing on HP-UX 11i v2.

  • Logtool view memlog has been upgraded to support all current systems releasing on HP-UX 11i v2. This includes the corresponding upgrade in the memory decode module.

  • Licensing has been modified to include the support of all current systems releasing on HP-UX 11i v2.

Impact

You are now able to monitor and diagnose the new supported systems as described above.

Compatibility

There have been changes to the STM commands and output, and to the output of the HP-UX monitors. Details of the changes to the UI commands and displays will be listed in the Online Diagnostic release notes. Details of the output changes for the Hardware Monitors are listed in the Monitor Event Data Sheets. Both the release notes and the Data Sheets are available at http://www.docs.hp.com/hpux/diag/.

Performance

There are no performance issues.

Documentation

The following documentation can be found at http://www.docs.hp.com/hpux/diag/:

  • New event listings for all monitors listed in summary.

  • Updated data sheet for all monitors listed above.

  • New data sheet for CPE monitor, FPL monitor, SMS IPMI log acquirer, and event viewer.

  • Updated data sheet for the IA64 memory monitor.

  • Any new event listings for the IA 64 memory monitor.

Obsolescence

Not applicable.

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