Sometimes you need help troubleshooting your Java
application problems. Before opening a support call, search for information
that might help you by referring to the Go Java! website:
http://www.hp.com/go/Java
This site contains much information about Java,
including known issues, release notes, patches, downloads, documentation,
and more. If you still need troubleshooting help after looking at
this website and you have a support contract with Hewlett-Packard
(HP), follow the instructions outlined in this chapter to collect
the necessary information before opening a support call.
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