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HP Application Discovery Version 4.1 User's Guide > Chapter 3 Procedures and Examples

Checking Agent State

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To check agent state, find agent state from within HP Systems Insight Manager (HP SIM).

  1. Select Configure -> Configure VSE Agents-> Check AD Agent States .

  2. Select the HP-UX systems where you want to find agent status from the HP SIM system list. Click Apply.

  3. Verify the system selection and click Next.

  4. You can see a description of the action about to take place. When you are sure that you want to continue with the task, click Run now to complete the agent status report.

  5. After a short time, the report appears in the main viewing window. It summarizes identifying information and provide the state for the machine(s) that you selected earlier in the process.

  6. If desired, scroll down to access a printable copy of the report. Click the View Printable Report button to open the printable version of the report.

NOTE:

If you find that you are unable to obtain agent status from within HP SIM, check the following:

  • That you have the correct permissions associated with your login ID so that you can view Application Discovery agent states. See “User Authorizations” in VSE Management Software Help for information on Application Discovery authorizations.

  • That the targeted managed node has been authorized to accept remote commands from HP SIM.

    To authorize the acceptance of remote commands, on the command line of the CMS, type

    mxagentconfig -a -n managed_system

    where managed_system is the name of the target system for which you want to enable remote communication.

Have you recently restored or removed and reinstalled the CMS? :

A restore or removal of the central management server also removes the certificate recognition previously established between Application Discovery server on the CMS and Application Discovery agents on managed nodes. This relationship must be re-established when the CMS is reinstalled or restored by completing the Application Discovery certificate exchange. See “Completing Certificate Exchange” for information.

Explanation of Agent States

The following table shows the possible values for agent state.

Table 3-1 Possible Values for Agent State

ValueMeaning
ConnectedInstalled, daemon running, connected; able to transfer data
DisconnectedInstalled, daemon running, disconnected; unable to transfer data
Agent not runningInstalled, daemon not running; unable to collect data
No CMS CertNo certificates exchanged between Application Discovery server and agent; unable to complete data transfer. (Applicable to version 4.0 agents only.)
Agent not installedConnected to target system; no agent found
No contactThe server cannot connect to the target system. The target system may be down or not configured for remote command execution from HP SIM.

 

See VSE Management Software: Installation and Update Guide (for HP-UX or for Microsoft Windows) for instructions on how to install an Application Discovery agent. Also see the following:

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