Be sure to have the following information available before you
call HP:
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software Operating system
type and revision level
NOTE: HP Cluster Platform and HP Cluster Platform Express are not
customer-repairable and come with their own technical support procedures.
See the HP Cluster Platform or HP Cluster Platform Express customer
letter for more information.