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Microsoft Windows HPC Server 2008 Installation Guide > Chapter 10 Technical Support

Before You Contact HP

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Technical documentation

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Be sure to have the following information available before you call HP:

  • Technical support registration number (if applicable)

  • Product serial number

  • Product model name and number

  • Applicable error messages

  • Add-on boards or hardware

  • Third-party hardware or software Operating system type and revision level

NOTE: HP Cluster Platform and HP Cluster Platform Express are not customer-repairable and come with their own technical support procedures. See the HP Cluster Platform or HP Cluster Platform Express customer letter for more information.
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