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Installation Guide rp5400 Family of Servers > Chapter 1 Installing Additional Components

Installing Graphics

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This section explains how to install rp54xx 2D graphics hardware. For a complete graphics solution, three products are required. The products listed below are the only products supported on rp54xx Servers.

  • A6150A rp54xx Graphics Package

    • Includes PCI graphics card

    • Includes PCI USB (Universal Serial Bus) card

  • A4983B Keyboard and Mouse Kit

    • Includes mouse with 114” cable

    • Includes keyboard with 109” cable

  • D8910W (19”) or D2847W (21)” Monitor

    • Includes localized power cord and 75” 15-pin video cable

NOTE: rp54xx graphics requires HP-UX 11.0 Support Plus (IPR) 0006, June 2000 or later.

The photo below includes the A6150A, A4983B and D8910W products. The video cable for the monitor is not shown. Black ESD mat not included.

rp54xx Servers have a total of 12 PCI I/O slots. Slots 1 and 2 are reserved for the LAN/SCSI and GSP Core I/O cards, leaving 10 PCI I/O slots available for twin use. These 10 PCI I/O slots consist of turbo and non-turbo slots.

  • Slots 1 and 2 are reserved for the rp54xx LAN/SCSI and GSP (Guardian Service Processor) Core I/O cards, respectively. Slots 1 and 2 are non-turbo slots. Non-turbo slots share a single 250MB/s PCI bus. Non-turbo slots are incapable of hot-plug functionality. The server must be turned off prior to removing or installing the LAN/SCSI or GSP cards in these slots.

  • Slots 3 - 6 are non-turbo slots. These four Non-turbo slots share a single 250MB/s PCI bus, run at 33MHz and support 32 and 64-bit PCI cards. Non-turbo slots are incapable of hot-plug functionality. The server must be turned off prior to removing or installing PCI cards in these slots.

  • Slots 7 - 12 are turbo slots. Each turbo slot has a dedicated 250MB/s PCI bus, run at 66MHz and support 32 and 64-bit PCI cards. Turbo slots are hot-plug capable. Below each turbo slot is a plastic PCI card separator. The PCI card separator has two LEDs and a pull tab on the outer edge. The LED’s provide power and status for the slot. The pull tab allows the PCI card to be easily removed.

rp5400 Servers can access PCI slots 1,2 and 8-12. rp5450/3000 Servers can access all PCI slots.

Follow these procedures to install graphics cards.

  1. Install HP-UX 11.0 Support Plus (IPR) 0006, June 2000 or later. This step ensures the appropriate HP-UX drivers are installed.

  2. Power down and unplug the rp54xx Server.

    NOTE: DC voltages are present when the server is connected to AC power. Do not attempt to install or service: CPUs, memory, PSMs, the platform monitor or PCI I/O cards installed in non-turbo slots (1-6) while DC voltage is present. Failure to observe this warning may result in damage to the server.
  3. Make the right side of the server accessible for service.

  4. Using a torx 15 screwdriver, loosen the captive screws on the right side panel. This panel has a label which shows which PCI I/O slots are available and the corresponding paths. The label shown below is for an rp5400.

  5. Grasp the handle on the right rear panel and remove the panel from the side of the chassis. The 12 PCI slots, numbered 1-12 from bottom to top, will be in view.

  6. Remove the PCI slot cover from the slot that will receive the PCI card. To remove the PCI slot cover, slide the PCI slot cover away from the server.

  7. Center the graphics card within the space created by removing the PCI I/O slot cover. Slide the card toward the edge connectors. Ensure the edge connectors on the card are in alignment with the connectors of the slot. Apply pressure to the card until it snaps firmly in place. Repeat process for USB card.

    NOTE: The graphics card must be installed in any turbo slot while the USB will work in any slot. To reserve turbo slots for high performance I/O cards, install the USB card in a non-turbo slot
  8. At the rear of the chassis, connect the keyboard and mouse cables to the USB card. It does not matter which connector is used for the keyboard or mouse.

  9. Connect one end of the 15-pin video cable connector on the graphics card. This connector is labeled “Graphics Display” and “Video Out”. Connect the other end of this cable to the graphics monitor.

  10. Replace the right side panel and tighten the captive screws.

  11. For rack configurations, insert the rp54xx Server back into the rack.

  12. For deskside enclosure configurations, repalce the deskside enclosure cover.

  13. Power the server on.

  14. Use the server firmware in io command to verify the graphics cards are recognized by the server. If AUTOBOOT is ON, it will be necessary to interrupt the boot process to get to the server firmware Main Menu: Enter command or menu > prompt.

  15. Boot HP-UX and run the ioscan utility to verify the system recognizes the new PCI card.

  16. Logon as root and install X/CDE/Motif if not already installed.

Graphics Troubleshooting

This section describes how to troubleshoot common problems encountered during installation or attempted use of graphics. The following system utilities can be used to display or set the graphics configuration:

  • /opt/graphics/common/bin/graphinfo allows you to display the current graphics configuration and the graphics drivers that are being used.

  • /opt/graphics/common/bin/setmon allows you to reconfigure the monitor type.

  • The display menu of the HP-UX System Administration Manager (SAM) utility allows you to configure the X-Server and set the monitor type.

  • On-line diagnostics provide information, verify and diagnose coverage for the graphics and USB cards.Off-line diagnostics do not exist for either the graphics or USB card.

  • The HP-UX ioscan utility can be used to verify the HP-UX operating system recognized the hardware.

Symptom: CDE will not come up. 

  1. Ensure /dev/crt was created. If not created, use insf -e to create.

  2. Ensure the system is at run level 3. Use who -r to determine run level. Use init 3 to change to run level 3.

  3. Ensure dt is enabled. Use /usr/dt/bin/dtconfig -e to enable dt.

  4. Ensure /etc/dt/config/Xservers exists. If not, use /usr/dt/config/dtrc.d/20_graph_conf to create.

  5. Ensure the line: * Local local@console /usr/bin/X11/X :0 is not commented out of the /etc/dt/config/Xservers file.

  6. Reboot HP-UX.

Symptom: HP-UX does not recognize the graphics cards. unknown appears in the ioscan output for these cards. .

  1. Examine the output of the swlist command to ensure the correct version of HP-UX is installed.

  2. Update HP-UX as necessary.

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