Confirm that the
c8xx driver has not claimed the A6829A adapter, by issuing
this command:
ioscan -f
The applicable lines (one for each channel of the HBA) in
the ioscan output could look like this:
unknown -1 0/0/10/0/0 UNCLAIMED UNKNOWN PCI SCSI (10000021)
unknown -1 0/0/10/0/1 UNCLAIMED UNKNOWN PCI SCSI (10000021)
In the example above, the pieces of information that are abnormal—indicating
an unclaimed adapter—are shown in bold,
for highlighting purposes. (To see what “normal” output
could look like, see “Verifying Installation”“Verifying Installation” on page 74 or
step 6 below.)
Check to see if the c8xx driver is loaded in the kernel, by doing one of these two things:
Use
SAM, as follows:
Select
the “Kernel Configuration” icon.
Select the “Drivers” icon.
On the “Kernel Configuration” screen,
check to see if the c8xx driver is in the kernel.
Issue this command:
what /stand/vmunix | grep scsi_c8xx.c
Check to see if the c8xx driver is listed.
If the driver is in the kernel but the A6829A adapter is still
not claimed, go to step 4.
If the driver is not in the kernel, go to step 3.
Load the c8xx driver into the kernel, through SAM:
Select the “Kernel
Configuration” icon.
Select the “Drivers” icon.
In the “Kernel Configuration” screen,
follow the normal steps for loading the driver into the kernel (and
building a new kernel).
Note that you will need to reboot the system as part of these
steps.
If the c8xx driver is in the kernel but the A6829A adapter
is still not claimed, check the /var/adm/syslog.log file for errors like these:
Jan 11 16:08:00 svt38 vmunix: SCSI: SIOP RAM address out of range
Jan 11 16:12:05 svt38 vmunix: init of hardware not successful. id=10000021 and
my_isc=24
If you see errors like these, you must install the patches
required for the c8xx driver. You can find information about the patches
you need to install in these places: (1) the README file for the
March 2002 (and later) HWE1100 patch bundle (for HP-UX 11.0), and (2) the March
2002 (and later) HP-UX 11i Release Notes (for
HP-UX 11i).
Follow the normal procedure to
install the required patches.
Note that you will need to reboot the system as part
of these steps.
After the system reboots, verify
that the adapter is now claimed, by issuing this command:
ioscan -fnk
The applicable lines in the ioscan output could look like this:
ext_bus 0 0/0/10/0/0 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD A6829-60001
ext_bus 0 0/0/10/0/1 c8xx CLAIMED INTERFACE SCSI C1010 Ultra160 Wide LVD A6829-60001
In the example above, the pieces of information that are normal—indicating
a claimed adapter—are shown in bold,
for highlighting purposes.
If the A6829A adapter is claimed, you have fixed the problem.
If the adapter is still not claimed, repeat steps 2 through
6, as needed.
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