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hp Integrity cx2600 Installation Guide: Regulatory Model Number: RSVLA-0303-DC > Chapter 4 Troubleshooting

Troubleshooting Using LED Indicators

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Your hp Integrity cx2600 Server has LED indicators located on the front and rear of the server that you can use to determine what repair action is required. (Additional LEDs within the server are described in the hp Integrity cx2600 Operation and Maintenance Guide, which is included on the CD provided with your system.) Descriptions of front and rear panel LEDs are provided in the following sections.

Front Panel LEDs

The front panel LEDs show you the system status at a glance. They include four diagnostic LEDs, and the System, LAN, and power LEDs. The front panel LEDs are listed in the following tables, together with system status and/or probable cause descriptions of likely system failures.

Figure 4-1 Front Panel LEDs

Front Panel LEDs

Table 4-2 Front Panel LED Definitions

LED/
Button
System StateFlash RateColorDescription
System LEDOffOffOffSystem is off.
System LEDRunningFlashing at 0.5 HzGreenSystem is booting or running EFI.
System LEDRunningSteadyGreenSystem normal—the operating system is up and running.
System LEDWarningFlashing at 1 HzAmberAttention required. Check the four diagnostic LEDs and the MP Status log for information. The LED will turn off when the MP log is accessed.
System LEDFaultFlashing at 2 HzRedFault detected. Check the four diagnostic LEDs and the MP Status log for information. The LED can be turned off by the MP DC command, or by correcting the problem.
Diag LEDs (1 thru 4)---Display system error condition (when System LED is flashing yellow) or fault condition (when System LED is flashing red). Refer to Table 4-3 “Diagnostic LED Displays and Meanings” for error code information.
LAN LEDOffOffN/AThe system is off (no power to LAN circuits) or hardware failure.
LAN LEDActiveSteady GreenLAN link is established but LAN is inactive.
LAN LEDActiveFlashing at rate of LAN activityGreenLAN is active.
Disk Activity LEDOffOffOffDisk not active.
Disk Activity LEDActiveFlashing at rate of LAN activityGreenDisk is active.
Disk Status LEDOffOffOffPass through mode.
Disk Status LEDOffSteadyAmberDrive fault.
Disk Status LEDActiveSteadyGreenDrive operating normally.
CD Activity LEDActiveFlashing at rate of LAN activityGreenDisk is active.
Locator LED/Button(Flag)Flashing at 1 HzBlueSystem locator LED may be remotely or locally activated/deactivated to call attention to a particular server.
Power LEDNo powerOffOffDC power not available to the server.
Power LEDStandby powerFlashing at 1 HzGreenDC power is connected to the server, but power is off. Standby power (3.3V) is applied to some server circuits.
Power LEDMain power onSteadyGreenPower is applied to all server circuits.

 

Table 4-3 Diagnostic LED Displays and Meanings

Diag 1 LEDDiag 2 LEDDiag 3 LEDDiag 4 LEDSystem LEDDescription
OffOffGreenRedFlashing YellowFan 3 warning. BMC is reporting that one fan rotor is turning more slowly than expected (or stopped). Investigate problem at the first opportunity.
OffGreenOffRedFlashing YellowFan 2 warning. BMC is reporting that one fan rotor is turning more slowly than expected (or stopped). Investigate problem at the first opportunity.
OffGreenGreenRedFlashing YellowFan 5 warning. BMC is reporting that one fan rotor is turning more slowly than expected (or stopped). Investigate problem at the first opportunity.
OffRedGreenRedFlashing YellowPower supply 2 warning. The power supply is functioning but reporting an error condition. Replace the power supply at the first opportunity.
OffRedRedOffFlashing YellowNo video warning. No video output is available from the management processor. Replace the MP board.
GreenOffOffRedFlashing YellowFan 1 warning. BMC is reporting that one fan rotor is turning more slowly than expected (or stopped). Investigate problem at the first opportunity.
GreenGreenOffRedFlashing YellowFan 4 warning. BMC is reporting that one fan rotor is turning more slowly than expected (or stopped). Investigate problem at the first opportunity.
GreenGreenRedOffFlashing YellowSystem battery voltage low. Replace the system battery.
GreenRedOffRedFlashing YellowPower supply 1 warning. The power supply is functioning but reporting an error condition. Replace the power supply at the first opportunity.
RedOffGreenGreenFlashing YellowMemory load order warning. Verify that DIMMs are correctly installed.
RedGreenGreenRedFlashing YellowIntake air temperature hot. Check for blockage. Clean air intake openings.
RedRedOffGreenFlashing YellowCPU 1 temperature warning. Check for blockages. Investigate the problem at the first opportunity.
RedRedGreenOffFlashing YellowCPU 0 temperature warning. Check for blockages. Investigate the problem at the first opportunity.
RedRedRedRedFlashing YellowUndefined error condition (warning only). Check the SEL for information.
      
OffOffGreenRedFlashing RedFan 3 failure. BMC is reporting that both fan rotors are turning more slowly that expected (or stopped). Replace the fan, fan control board, or system board.
OffGreenOffRedFlashing RedFan 2 failure. BMC is reporting that both fan rotors are turning more slowly that expected (or stopped). Replace the fan, fan control board, or system board.
OffGreenGreenRedFlashing RedFan 5 failure. BMC is reporting that both fan rotors are turning more slowly that expected (or stopped). Replace the fan, fan control board, or system board.
OffGreenRedOffFlashing RedVRM overvoltage fault. Replace the system board.
OffRedOffOffFlashing RedSystem firmware error. Power down the server, wait 20 seconds and resume operation. If the problem continues, replace the system board.
OffRedOffRedFlashing RedVRM power pod fault. Replace the system board.
OffRedGreenRedFlashing RedPower supply 2 fault. Replace power supply 2, the power supply interface board, or the system board.
GreenOffOffRedFlashing RedFan 1 failure. BMC is reporting that both fan rotors are turning more slowly that expected (or stopped). Replace the fan, fan control board, or system board.
GreenOffGreenRedFlashing RedCPU 1 turbofan failure. Replace CPU 1, the CPU power module, or the system board.
GreenOffRedOffFlashing RedVRM undervoltage fault. Replace the system board.
GreenGreenOffRedFlashing RedFan 4 failure. BMC is reporting that both fan rotors are turning more slowly that expected (or stopped). Replace the fan, fan control board, or system board.
GreenGreenGreenRedFlashing RedCPU 0 turbofan failure. Replace CPU 0, the CPU power module, or the system board.
GreenRedOffRedFlashing RedPower supply 1 fault. Replace power supply 1, the power supply interface board, or the system board.
GreenRedGreenRedFlashing Red12V range error. Something is loading the 12V source. This can be either power supply, the power supply interface, the system board, or any using circuit. Replace items (1 at a time) to identify the cause.
RedOffOffGreenFlashing RedMemory bank error. Verify that DIMMs are correctly installed.
RedGreenOffOffFlashing RedMemory mismatch fault. DIMMs of different size are installed in a single quad. Replace DIMMs as required.
RedGreenGreenOffFlashing RedMemory access fault. Check error messages in the SEL. Reseat or replace DIMMs as required.
RedGreenGreenGreenFlashing RedMemory error detected. Check error messages in the SEL. Reseat or replace DIMMs as required.
RedGreenGreenRedFlashing RedIntake air overtemperature fault. Check for blockages. Replace the system board.
RedGreenRedOffFlashing RedBMC firmware error. Power down the server, wait 20 seconds and resume operation. If the problem continues, replace the system board.
RedGreenRedGreenFlashing RedMP firmware error. Power down the server, wait 20 seconds and resume operation. If the problem continues, replace the management processor.
RedRedOffGreenFlashing RedCPU 1 overtemperature fault. Check for blockages. Replace CPU 1 or the system board.
RedRedGreenOffFlashing RedCPU 0 overtemperature fault. Check for blockage. Replace CPU 0 or the system board.
RedRedGreenGreenFlashing RedEither or both CPUs not detected. Check CPU installation and replace CPU, power module, or system board if necessary.
RedRedRedRedFlashing RedUndefined error condition (catastrophic failure). Check the SEL for information.

 

Rear Panel LEDs

The rear panel LEDs show you LAN and power supply status at a glance. The rear panel LEDs are listed in the following table, together with descriptions of LAN and power status indications. Additional information about these LEDs is provided in the hp Integrity cx2600 Operation and Maintenance Guide. (The hp Integrity cx2600 Operation and Maintenance Guide is included on the CD provided with your system.)

Figure 4-2 Rear Panel LEDs

Rear Panel LEDs

Table 4-4 Rear Panel LED Definitions

LED/
Button
ColorDescription
System Management LAN Activity LEDGreenWhen lit, shows that port is linked.
System Management LAN Speed LEDGreenWhen off (and Activity LED is lit), shows that port is linked to 10 Mb LAN.When lit, shows that port is linked to 100 Mb LAN.
LocatorBlueLit by pressing the associated button, by pressing the corresponding button on the front panel, or by command from a remote location. Identifies one server among many.
Power Supply FaultAmberLit when a power supply failure has been detected. Indicates that power supply has been cycled down or is not fully functional.
Power Supply
DC Out
GreenLit when a power supply is operating normally. Indicates that DC power is being supplied to server circuits.
Power Supply
DC In
GreenLit when power (-36 to -72 VDC) is being supplied to the power supply. Indicates that source power is available.
Gigabit LAN Gbit LED (top)GreenWhen off, no 1000 Mbps link has been detected.When lit, port is linked at 1000 Mbps.
Gigabit LAN 100 Mbit LED (2nd from top)GreenWhen off, no 100 Mbps link has been detected.When lit, port is linked at 100 Mbps.
Gigabit LAN Link LED (2nd from bottom)GreenWhen off, no 10 Mbps link has been detected.When lit, port is linked at 10 Mbps.
Gigabit LAN Activity LED (bottom)GreenWhen off, no LAN activity has been detected.When lit, port is linked at 1000 Mbps.
Management Processor Self Test LED (top)GreenWhen off, self test is not active.When lit, MP is running self test.
Management Processor 10BT LED (2nd from top)GreenWhen off, no link detected or 100BT link is active.When flashing, indicates 10BT LAN activity.When lit steady, indicates that 10BT link has been established.
Management Processor 100BT LED (2nd from bottom)GreenWhen off, no link detected or 10BT link is active.When flashing, indicates 100BT LAN activity.When lit steady, indicates that 100BT link has been established.
Management Processor LAN Standby Power LED (bottom)GreenWhen off, standby power is not applied to Management LAN circuits.When lit, power is connected to the server but the server is not on.

 

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