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HP Integrity cx2620 User Service Guide

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HP Part Number: AB587-96012

Published: January 2007

© Copyright 2007 Hewlett-Packard Development Company, L.P.

Table of Contents

About This Document

Intended Audience
New and Changed Information in This Edition
Publishing History
Document Organization
Typographic Conventions
HP-UX Release Name and Release Identifier
Related Documents
HP Encourages Your Comments

HP Integrity cx2620 Server Views

Detailed Server Description

I/O Subsystem
Processors
Memory
Cooling
Power
Front Display Panel, DVD, and Diagnostic Panel
Mass Storage
Firmware
Preventative Maintenance

Dimensions and Weights

Server Specifications

Controls, Ports, and LEDs

Front Grill
Storage Devices
Rear Panel

External and Cable Connectors

Ports and Connectors
Cable Connector Locations

Power Off and Power On the Server

Power States
Power Off the Server
Power On the Server

2 System Specifications

System Configuration

Dimensions and Weights

Electrical Specifications

dc Source and Main dc Power Disconnect
Grounding the Server
Disconnect Device and Branch Circuit Protection
System Power Specifications

Environmental Specifications

Temperature and Humidity
Operating Environment
Environmental Temperature Sensor
Non-operating Environment
Cooling
Acoustic Noise Specification

Physical and Environmental Specifications

3 Installing the System

Introduction

Server Views
Detailed Server Description
Safety Information
Installation Sequence and Checklist

Unpacking and Inspecting the Server

Verifying Site Preparation
Inspecting the Shipping Containers for Damage
Unpacking the Server
Checking the Inventory
Returning Damaged Equipment
Unloading the Server with a Lifter

Installing Additional Components

Required Service Tools
Accessing a Rack-Mounted Server
Installing Hot-Pluggable Disk Drives
Installing Hot-Swappable Power Supply Units
Installing the Front Grill and Top Cover
Installing Hot-Swappable Chassis Fan Units
PCI-X Card Installation
Installing Single-Core Processors
Installing Dual-Core Processors
Installing Memory

Installing the Server Into a Rack

HP Rack
Non-HP Rack

Connecting Cables

DC Input Power
Core I/O Connections

Console Setup

Setup Checklist
Setup Flowchart
Preparation
Configuring the iLO MP LAN Using DHCP and DNS
Configuring the iLO MP LAN Using ARP Ping
Configuring the iLO MP LAN Using the RS-232 Serial Console Port
Logging In to the iLO MP
Additional Setup

Accessing the Host Console

Accessing the Host Console With the TUI - CO Command
Interacting With the iLO MP Using the Web GUI
Accessing the Graphic Console Using VGA

Powering OFF and Powering On the Server

Powering On the Server
Powering Off the Server

Booting the Operating System

Supported Operating Systems
Documentation and Support for HP-UX and Linux
Configuring System Boot Options
Booting and Shutting Down HP-UX
Booting and Shutting Down Linux
Verifying the Server Configuration

Troubleshooting

Troubleshooting Methodology
Server Does Not Power On
Troubleshooting Using the Front Panel Power Button
EFI Menu is Not Available
Operating System Does Not Boot
Operating System Boots with Problems
Intermittent Server Problems
DVD Problems
Hard Drive Problems
Console Problems
Downloading and Installing the Latest Version of the Firmware

4 Booting and Shutting Down the Operating System

Supported Operating Systems

Documentation and Support for HP-UX and Linux

Configuring System Boot Options

Booting and Shutting Down HP-UX

Adding HP-UX to the Boot Options List
Booting HP-UX
Booting in HP-UX Single-User Mode
LVM-Maintenance Mode HP-UX Booting
Shutting Down HP-UX

Booting and Shutting Down Linux

Adding Linux to the Boot Options List
Booting the Linux Operating System
Shutting Down Linux

5 Troubleshooting

Methodology

General Troubleshooting Methodology
Troubleshooting Using the Server Power Button
Server Does Not Power On
EFI Menu is Not Available
Operating System Does Not Boot
Operating System Boots with Problems
Intermittent Server Problems
DVD Problems
Hard Drive Problems
Console Problems

Troubleshooting Using LED Indicators

Front Panel LEDs
Rear Panel LEDs
Building Up the System

Diagnostics

Troubleshooting Using Offline Support Tools
Troubleshooting Using Online Support Tools

Error Messages

EFI Error and Warning Messages

Event Logs for Troubleshooting Diagnostics

Event Log Usage
iLO MP Event Logs
System Event Log (SEL) Review
iLO MP Log Display Modes
Accessing the Logs With BMC CLI Commands
Disk and I/O Path Logging

Fibre Channel Boot Configuration

Identifying and Troubleshooting Firmware Problems
Downloading and Installing the Latest Version of the Firmware

Server Interface (System Console)

Troubleshooting Tips

Telco Alarm

Alarm Levels
Limitations
Relay Interface
Signals Provided from Each Relay
DB9 Pin-Out
Connections

Reporting Your Problems to HP

Online Support
Phone Support
Information to Collect Before you Contact Support

6 Removing and Replacing Components

Required Service Tools

Safety Information

Accessing a Rack-Mounted Server

Installing Components When the Server Is in a Rack
Removing the Server from a Rack
Inserting the Server Into a Rack

Component Classification

Hot-Swappable Components
Hot-Pluggable Components
Cold-Swappable Components

Removing and Replacing the Top Cover

Removing the Top Cover
Replacing the Top Cover

Removing and Replacing Hot-Swappable Chassis Fan Units

Removing a Front Panel Hot-Swappable Fan
Installing a Front Panel Hot-Swappable Fan
Removing a Rear Panel Hot-Swappable Fan
Installing a Rear Panel Hot-Swappable Fan

Removing and Replacing Hot-Swappable Power Supplies

Removing a Hot-Swappable Power Supply
Installing a Hot-Swappable Power Supply

Removing and Replacing Hot-Pluggable Disk Drives

Removing Hot-Pluggable Disk Drives
Installing Hot-Pluggable Disk Drives

Removing and Replacing the PCI-X Card Cage

Removing the PCI-X Card Cage Assembly
Installing the PCI-X Card Cage Assembly

Removing and Replacing Hot-Pluggable PCI-X Cards

PCI-X Configurations
Removing a PCI-X Card
Installing a PCI-X Card

Removing and Replacing the Air Filter Assembly

Air Filter Maintenance
Removing the Air Filter Assembly
Replacing the Air Filter Assembly

Removing and Replacing the Front Grill

Removing the Front Grill
Replacing the Front Grill

Removing and Replacing Airflow Guides

Removing the Memory Airflow Guide
Installing the Memory Airflow Guide
Removing the Processor Airflow Guide
Installing the Processor Airflow Guide
Removing the PCI-X Airflow Guide
Installing the PCI-X Airflow Guide

Removing and Replacing System Memory DIMMs

Supported DIMM Sizes
Removing DIMMs
Installing DIMMs

Removing and Replacing the LED Status Panel

Removing the LED Status Panel
Installing the LED Status Panel

Removing and Replacing the CD/DVD Optical Drive

Removing the Optical Drive
Installing the Optical Drive

Removing and Replacing the Hard Drive Backplane Assembly

Removing the Hard Drive Backplane
Installing the Hard Drive Backplane

Removing and Replacing the Power Supply Interface Assembly

Removing the PSI Assembly
Installing the PSI Assembly

Removing and Replacing the Fan Control Board

Removing the Fan Control Board
Installing the Fan Control Board

Removing and Replacing the iLO MP Card

Removing the iLO MP Card
Replacing the iLO MP Card Battery
Installing the iLO MP Card

Removing and Replacing a Single-Core System Processor

Removing a Single-core Processor
Replacing a Single-core Processor

Removing and Replacing a Dual-Core System Processor

Removing a Dual-Core Processor
Replacing a Dual-Core Processor

Removing and Replacing the System Battery

Removing the System Battery
Installing the System Battery

Removing and Replacing the System Board

Removing the System Board
Installing the System Board

A Replacement Parts

Replacement Parts List

B Utilities

Extensible Firmware Interface Boot Manager

EFI Commands

EFI/POSSE Commands

help
baud
boottest
cpuconfig
ioconfig
conconfig
default
errdump
info
lanaddress
monarch
pdt
sysmode

Specifying SCSI Parameters

Using the SCSI Setup Utility

Using the Boot Option Maintenance Menu

Paths
Using the System Configuration Menu

C Physical and Environmental Specifications

List of Figures

1-1 HP Integrity cx2620 Server Top View
1-2 HP Integrity cx2620 Server Front View
1-3 HP Integrity cx2620 Server Rear View
1-4 Front Grill Controls and LEDs
1-5 Hot-Pluggable Disk Drive LED Indicators
1-6 DVD Drive
1-7 HP Integrity cx2620 Server Rear Panel
1-8 Gigabit 10/100/1000 base-T Ethernet LAN A Port Activity LEDs
1-9 iLO MP Card LEDs
1-10 System Management 10/100/1000 Base-T Ethernet LAN B Port LEDs
1-11 Rear View of dc Power Supply
1-12 System Board LEDs
1-13 Server Ports and Connectors
1-14 SCSI Port, Ultra 3, 68-Pin
1-15 Gigabit Ethernet LAN A Port and iLO MP LAN Port
1-16 VGA Port Pins
1-17 RS-232 Serial Console Port Connector Pins
1-18 USB Port Connector Pins
1-19 System Management LAN B Port Pins
2-1 HP Integrity cx2620 Server
2-2 Chassis Ground Lug
2-3 Airflow Through the Server
3-1 Server Top View
3-2 Server Front View
3-3 Server Rear View
3-4 Chassis Ground Lug
3-5 Hot-pluggable Disk Drive Slots
3-6 Hot-Swappable Power Supplies
3-7 dc Power Supply Wire Connectors
3-8 Installing the Front Grill
3-9 Removing a Front Panel Hot-Swappable Fan
3-10 Removing a Rear Panel Hot-Swappable Fan
3-11 Removing the PCI-X Card Cage
3-12 Installing the PCI-X Card Cage
3-13 Processors in Server Chassis (Top Cover Removed)
3-14 Processor Locking Mechanism
3-15 Aligning the Processor Power Module
3-16 Securing Heatsink Captive Screws
3-17 Sliding the Processor Power Module
3-18 Installing the Power Module Mounting Screws
3-19 Connect the Turbo Fan Cable
3-20 Connect the Power Module Cable
3-21 Dual-Core Processors in Server Chassis
3-22 Securing the Heatsink Captive Screws
3-23 Connecting the Power Cable and Turbo Fan Cable
3-24 DIMM Slots
3-25 Inserting a DIMM into a DIMM Socket
3-26 Power Supply Rear View
3-27 dc Power Supply Wire Connectors
3-28 Connections, Port, Buttons, & LEDs
3-29 Setup Flowchart
3-30 Server Rear Connection Ports
3-31 Web Login Page
3-32 Status Summary Page
5-1 Front Panel LEDs
5-2 Rear Panel LEDs
5-3 DB9 Pins
6-1 Chassis Ground Lug
6-2 Removing the Top Cover
6-3 Removing a Front Panel Hot-Swappable Fan
6-4 Removing a Rear Panel Hot-Swappable Fan
6-5 Hot-Swappable Power Supply
6-6 Removing a Hot-Swappable Power Supply
6-7 Power Supply Terminals
6-8 Hot-pluggable Disk Drive Slots
6-9 Disk Drives in Server
6-10 Removing the PCI-X Card Cage
6-11 Installing the PCI-X Card Cage
6-12 PCI-X Card Retaining Screws
6-13 Removing the Air Filter Assembly
6-14 Removing the Air Filter Element
6-15 Removing the Front Grill
6-16 Airflow Guides
6-17 DIMM Connectors and Slots on the System Board
6-18 Inserting a DIMM into a DIMM Socket
6-19 Removing the CD/DVD Deck and LED Status Panel Assembly
6-20 Removing the LED Status Panel
6-21 Rear Fan Bulkhead Panel
6-22 Hard Drive Backplane
6-23 PSI Module From the Rear
6-24 PSI Module From the Front
6-25 Fan Control Board
6-26 Fan Control Board Connectors
6-27 iLO MP Card
6-28 iLO MP Card Mounting Screws
6-29 Processors in Server Chassis (Top Cover Removed)
6-30 Disconnect Power Module Cable
6-31 Unscrew Power Module Mounting Screws
6-32 Disconnect Power Module from Processor Module
6-33 Remove Power Module
6-34 Disconnecting the Turbo Fan Cable
6-35 Releasing Heatsink Captive Screws
6-36 Sliding the Sequencing Retainer Plate
6-37 Unlock Processor Module Locking Mechanism
6-38 Lift Processor Module and Turbo Fan Straight Up
6-39 Processors in Server Chassis
6-40 Unlocking the Processor Locking Mechanism
6-41 Aligning the Processor Module
6-42 Securing Heatsink Captive Screws
6-43 Aligning the Processor Power Module
6-44 Installing the Processor Module Power Pod Mounting Screws
6-45 Connect the Turbo Fan Cable
6-46 Connect the Power Module Cable
6-47 Dual-Core Processors in Server Chassis
6-48 Disconnecting the Power Cable and Turbo Fan Cable
6-49 Releasing the Heatsink Captive Screws
6-50 Securing the Heatsink Captive Screws
6-51 Reconnecting the Power Cable and Turbo Fan Cable
6-52 Battery Location in Server (Top Cover Removed)
6-53 System Board
6-54 Removing the Center Support Member
B-1 EFI Boot Sequence

List of Tables

1 Publishing History Details
2 HP-UX 11i Releases
1-1 HP Integrity cx2620 Server Dimensions and Weights
1-2 Switch or Button LED Definitions
1-3 Hot-Pluggable Disk Drive LED Definitions
1-4 DVD Drive LED Definitions
1-5 iLO MP LAN LEDs
1-6 Gigabit 10/100/1000 base-T Ethernet LAN A Port Activity LEDs
1-7 Gigabit 10/100/1000 base-T Ethernet LAN A Status LEDs
1-8 iLO MP Card LEDs
1-9 System Management 10/100/1000 base-T Ethernet LAN B Port LEDs
1-10 Power Supply Status LEDs
1-11 System Board LEDs
1-12 SCSI Port Pinouts
1-13 iLO MP LAN Port Pinouts
1-14 Gigabit Ethernet LAN A Port Pinouts
1-15 VGA Port Pinouts
1-16 RS-232 Serial Console Port Pinouts
1-17 USB Port Connector Pinouts
1-18 System Management LAN B Port Pinouts
1-19 Cable Connector Locations
1-20 Power States
2-1 Minimum/Maximum Configuration
2-2 Server Dimensions and Weights
2-3 System Power Specifications
2-4 System Power Requirements
2-5 CPU Power Consumption
2-6 Minimum and Maximum Airflow Rates for cx2620 Chassis
2-7 Typical Configuration Power Consumption Values
2-8 Title not available (Physical and Environmental Specifications)
3-1 Server Dimensions and Weights
3-2 Installation Sequence Checklist
3-3 Power States
3-4 Setup Checklist
3-5 Console Connection Matrix
3-6 LAN Configuration Methods
3-7 ARP Ping Commands
5-1 Server Power Button Functions When Server is On and at EFI
5-2 Server Power Button Functions When Server is On and OS is Running
5-3 Server Power Button Functions When Server is Off
5-4 Front Panel LED Definitions
5-5 Diagnostic LED Displays and Descriptions
5-6 Rear Panel LED Definitions
5-7 Interpret Diagnostic and System LEDs
5-8 Interpret Diagnostic and System LEDs
5-9 Interpret Diagnostic and System LEDs
5-10 Interpret Diagnostic and System LEDs
5-11 Offline Support Tools List
5-12 General Diagnostic Tools List
5-13 Online Support Tools List
5-14 EFI Error and Warning Messages
5-15 Disk and DVD Device Paths
5-16 I/O Card Slot Paths
5-17 Relay Numbering
5-18 Relay Signals
5-19 Relay Numbering
A-1 Parts List
B-1 EFI Commands
B-2 Communications Parameters
B-3 Server Sockets
B-4 Server Drives
B-5 Console Output Devices
B-6 Console Input Devices
C-1 Title not available (Physical and Environmental Specifications)

List of Examples

B-1 help Command
B-2 help bch Command
B-3 help configuration Command
B-4 help cpuconfig Command
B-5 help ioconfigCommand
B-6 boottest Command
B-7 boottest early_cpu off Command
B-8 cpuconfig Command
B-9 ioconfigCommand
B-10 conconfig Command
B-11 conconfig 2 primaryCommand
B-12 conconfig 3 offCommand
B-13 conconfig 3 onCommand
B-14 info all Command
B-15 info cpu Command
B-16 info mem Command
B-17 info io Command
B-18 info boot Command
B-19 lanaddress Command
B-20 monarch Command
B-21 pdt Command
B-22 pdt clear Command
B-23 sysmode Command

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