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HP Integrity cx2620 User Service Guide

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 » Table of Contents

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HP Part Number:  AB587-96012

Published: January 2007


Table of Contents

About This Document
Intended Audience
New and Changed Information in This Edition
Publishing History
Document Organization
Typographic Conventions
HP-UX Release Name and Release Identifier
Related Documents
HP Encourages Your Comments
1 Overview
HP Integrity cx2620 Server Views
Detailed Server Description
I/O Subsystem
Processors
Memory
Cooling
Power
Front Display Panel, DVD, and Diagnostic Panel
Mass Storage
Firmware
Preventative Maintenance
Dimensions and Weights
Server Specifications
Controls, Ports, and LEDs
Front Grill
Storage Devices
Rear Panel
External and Cable Connectors
Ports and Connectors
Cable Connector Locations
Power Off and Power On the Server
Power States
Power Off the Server
Power On the Server
2 System Specifications
System Configuration
Dimensions and Weights
Electrical Specifications
dc Source and Main dc Power Disconnect
Grounding the Server
Disconnect Device and Branch Circuit Protection
System Power Specifications
Environmental Specifications
Temperature and Humidity
Operating Environment
Environmental Temperature Sensor
Non-operating Environment
Cooling
Acoustic Noise Specification
Physical and Environmental Specifications
3 Installing the System
Introduction
Server Views
Detailed Server Description
Safety Information
Installation Sequence and Checklist
Unpacking and Inspecting the Server
Verifying Site Preparation
Inspecting the Shipping Containers for Damage
Unpacking the Server
Checking the Inventory
Returning Damaged Equipment
Unloading the Server with a Lifter
Installing Additional Components
Required Service Tools
Accessing a Rack-Mounted Server
Installing Hot-Pluggable Disk Drives
Installing Hot-Swappable Power Supply Units
Installing the Front Grill and Top Cover
Installing Hot-Swappable Chassis Fan Units
PCI-X Card Installation
Installing Single-Core Processors
Installing Dual-Core Processors
Installing Memory
Installing the Server Into a Rack
HP Rack
Non-HP Rack
Connecting Cables
DC Input Power
Core I/O Connections
Console Setup
Setup Checklist
Setup Flowchart
Preparation
Configuring the iLO MP LAN Using DHCP and DNS
Configuring the iLO MP LAN Using ARP Ping
Configuring the iLO MP LAN Using the RS-232 Serial Console Port
Logging In to the iLO MP
Additional Setup
Accessing the Host Console
Accessing the Host Console With the TUI - CO Command
Interacting With the iLO MP Using the Web GUI
Accessing the Graphic Console Using VGA
Powering OFF and Powering On the Server
Powering On the Server
Powering Off the Server
Booting the Operating System
Supported Operating Systems
Documentation and Support for HP-UX and Linux
Configuring System Boot Options
Booting and Shutting Down HP-UX
Booting and Shutting Down Linux
Verifying the Server Configuration
Troubleshooting
Troubleshooting Methodology
Server Does Not Power On
Troubleshooting Using the Front Panel Power Button
EFI Menu is Not Available
Operating System Does Not Boot
Operating System Boots with Problems
Intermittent Server Problems
DVD Problems
Hard Drive Problems
Console Problems
Downloading and Installing the Latest Version of the Firmware
4 Booting and Shutting Down the Operating System
Supported Operating Systems
Documentation and Support for HP-UX and Linux
Configuring System Boot Options
Booting and Shutting Down HP-UX
Adding HP-UX to the Boot Options List
Booting HP-UX
Booting in HP-UX Single-User Mode
LVM-Maintenance Mode HP-UX Booting
Shutting Down HP-UX
Booting and Shutting Down Linux
Adding Linux to the Boot Options List
Booting the Linux Operating System
Shutting Down Linux
5 Troubleshooting
Methodology
General Troubleshooting Methodology
Troubleshooting Using the Server Power Button
Server Does Not Power On
EFI Menu is Not Available
Operating System Does Not Boot
Operating System Boots with Problems
Intermittent Server Problems
DVD Problems
Hard Drive Problems
Console Problems
Troubleshooting Using LED Indicators
Front Panel LEDs
Rear Panel LEDs
Building Up the System
Diagnostics
Troubleshooting Using Offline Support Tools
Troubleshooting Using Online Support Tools
Error Messages
EFI Error and Warning Messages
Event Logs for Troubleshooting Diagnostics
Event Log Usage
iLO MP Event Logs
System Event Log (SEL) Review
iLO MP Log Display Modes
Accessing the Logs With BMC CLI Commands
Disk and I/O Path Logging
Fibre Channel Boot Configuration
Firmware
Identifying and Troubleshooting Firmware Problems
Downloading and Installing the Latest Version of the Firmware
Server Interface (System Console)
Troubleshooting Tips
Telco Alarm
Alarm Levels
Limitations
Relay Interface
Signals Provided from Each Relay
DB9 Pin-Out
Connections
Reporting Your Problems to HP
Online Support
Phone Support
Information to Collect Before you Contact Support
6 Removing and Replacing Components
Required Service Tools
Safety Information
Accessing a Rack-Mounted Server
Installing Components When the Server Is in a Rack
Removing the Server from a Rack
Inserting the Server Into a Rack
Component Classification
Hot-Swappable Components
Hot-Pluggable Components
Cold-Swappable Components
Removing and Replacing the Top Cover
Removing the Top Cover
Replacing the Top Cover
Removing and Replacing Hot-Swappable Chassis Fan Units
Removing a Front Panel Hot-Swappable Fan
Installing a Front Panel Hot-Swappable Fan
Removing a Rear Panel Hot-Swappable Fan
Installing a Rear Panel Hot-Swappable Fan
Removing and Replacing Hot-Swappable Power Supplies
Removing a Hot-Swappable Power Supply
Installing a Hot-Swappable Power Supply
Removing and Replacing Hot-Pluggable Disk Drives
Removing Hot-Pluggable Disk Drives
Installing Hot-Pluggable Disk Drives
Removing and Replacing the PCI-X Card Cage
Removing the PCI-X Card Cage Assembly
Installing the PCI-X Card Cage Assembly
Removing and Replacing Hot-Pluggable PCI-X Cards
PCI-X Configurations
Removing a PCI-X Card
Installing a PCI-X Card
Removing and Replacing the Air Filter Assembly
Air Filter Maintenance
Removing the Air Filter Assembly
Replacing the Air Filter Assembly
Removing and Replacing the Front Grill
Removing the Front Grill
Replacing the Front Grill
Removing and Replacing Airflow Guides
Removing the Memory Airflow Guide
Installing the Memory Airflow Guide
Removing the Processor Airflow Guide
Installing the Processor Airflow Guide
Removing the PCI-X Airflow Guide
Installing the PCI-X Airflow Guide
Removing and Replacing System Memory DIMMs
Supported DIMM Sizes
Removing DIMMs
Installing DIMMs
Removing and Replacing the LED Status Panel
Removing the LED Status Panel
Installing the LED Status Panel
Removing and Replacing the CD/DVD Optical Drive
Removing the Optical Drive
Installing the Optical Drive
Removing and Replacing the Hard Drive Backplane Assembly
Removing the Hard Drive Backplane
Installing the Hard Drive Backplane
Removing and Replacing the Power Supply Interface Assembly
Removing the PSI Assembly
Installing the PSI Assembly
Removing and Replacing the Fan Control Board
Removing the Fan Control Board
Installing the Fan Control Board
Removing and Replacing the iLO MP Card
Removing the iLO MP Card
Replacing the iLO MP Card Battery
Installing the iLO MP Card
Removing and Replacing a Single-Core System Processor
Removing a Single-core Processor
Replacing a Single-core Processor
Removing and Replacing a Dual-Core System Processor
Removing a Dual-Core Processor
Replacing a Dual-Core Processor
Removing and Replacing the System Battery
Removing the System Battery
Installing the System Battery
Removing and Replacing the System Board
Removing the System Board
Installing the System Board
A Replacement Parts
Replacement Parts List
B Utilities
Extensible Firmware Interface Boot Manager
EFI Commands
EFI/POSSE Commands
help
baud
boottest
cpuconfig
ioconfig
conconfig
default
errdump
info
lanaddress
monarch
pdt
sysmode
Specifying SCSI Parameters
Using the SCSI Setup Utility
Using the Boot Option Maintenance Menu
Paths
Using the System Configuration Menu
iLO MP
C Physical and Environmental Specifications
Index

List of Figures

1-1 HP Integrity cx2620 Server Top View
1-2 HP Integrity cx2620 Server Front View
1-3 HP Integrity cx2620 Server Rear View
1-4 Front Grill Controls and LEDs
1-5 Hot-Pluggable Disk Drive LED Indicators
1-6 DVD Drive
1-7 HP Integrity cx2620 Server Rear Panel
1-8 Gigabit 10/100/1000 base-T Ethernet LAN A Port Activity LEDs
1-9 iLO MP Card LEDs
1-10 System Management 10/100/1000 Base-T Ethernet LAN B Port LEDs
1-11 Rear View of dc Power Supply
1-12 System Board LEDs
1-13 Server Ports and Connectors
1-14 SCSI Port, Ultra 3, 68-Pin
1-15 Gigabit Ethernet LAN A Port and iLO MP LAN Port
1-16 VGA Port Pins
1-17 RS-232 Serial Console Port Connector Pins
1-18 USB Port Connector Pins
1-19 System Management LAN B Port Pins
2-1 HP Integrity cx2620 Server
2-2 Chassis Ground Lug
2-3 Airflow Through the Server
3-1 Server Top View
3-2 Server Front View
3-3 Server Rear View
3-4 Chassis Ground Lug
3-5 Hot-pluggable Disk Drive Slots
3-6  Hot-Swappable Power Supplies
3-7 dc Power Supply Wire Connectors
3-8 Installing the Front Grill
3-9 Removing a Front Panel Hot-Swappable Fan
3-10 Removing a Rear Panel Hot-Swappable Fan
3-11  Removing the PCI-X Card Cage
3-12 Installing the PCI-X Card Cage
3-13 Processors in Server Chassis (Top Cover Removed)
3-14 Processor Locking Mechanism
3-15 Aligning the Processor Power Module
3-16  Securing Heatsink Captive Screws
3-17 Sliding the Processor Power Module
3-18 Installing the Power Module Mounting Screws
3-19  Connect the Turbo Fan Cable
3-20 Connect the Power Module Cable
3-21 Dual-Core Processors in Server Chassis
3-22 Securing the Heatsink Captive Screws
3-23 Connecting the Power Cable and Turbo Fan Cable
3-24  DIMM Slots
3-25  Inserting a DIMM into a DIMM Socket
3-26 Power Supply Rear View
3-27 dc Power Supply Wire Connectors
3-28 Connections, Port, Buttons, & LEDs
3-29 Setup Flowchart
3-30 Server Rear Connection Ports
3-31  Web Login Page
3-32  Status Summary Page
5-1 Front Panel LEDs
5-2 Rear Panel LEDs
5-3 DB9 Pins
6-1  Chassis Ground Lug
6-2 Removing the Top Cover
6-3 Removing a Front Panel Hot-Swappable Fan
6-4 Removing a Rear Panel Hot-Swappable Fan
6-5 Hot-Swappable Power Supply
6-6 Removing a Hot-Swappable Power Supply
6-7  Power Supply Terminals
6-8 Hot-pluggable Disk Drive Slots
6-9  Disk Drives in Server
6-10  Removing the PCI-X Card Cage
6-11  Installing the PCI-X Card Cage
6-12  PCI-X Card Retaining Screws
6-13 Removing the Air Filter Assembly
6-14  Removing the Air Filter Element
6-15 Removing the Front Grill
6-16 Airflow Guides
6-17 DIMM Connectors and Slots on the System Board
6-18  Inserting a DIMM into a DIMM Socket
6-19 Removing the CD/DVD Deck and LED Status Panel Assembly
6-20 Removing the LED Status Panel
6-21 Rear Fan Bulkhead Panel
6-22 Hard Drive Backplane
6-23 PSI Module From the Rear
6-24 PSI Module From the Front
6-25 Fan Control Board
6-26 Fan Control Board Connectors
6-27 iLO MP Card
6-28  iLO MP Card Mounting Screws
6-29 Processors in Server Chassis (Top Cover Removed)
6-30  Disconnect Power Module Cable
6-31 Unscrew Power Module Mounting Screws
6-32 Disconnect Power Module from Processor Module
6-33 Remove Power Module
6-34 Disconnecting the Turbo Fan Cable
6-35 Releasing Heatsink Captive Screws
6-36 Sliding the Sequencing Retainer Plate
6-37  Unlock Processor Module Locking Mechanism
6-38  Lift Processor Module and Turbo Fan Straight Up
6-39 Processors in Server Chassis
6-40  Unlocking the Processor Locking Mechanism
6-41  Aligning the Processor Module
6-42  Securing Heatsink Captive Screws
6-43 Aligning the Processor Power Module
6-44 Installing the Processor Module Power Pod Mounting Screws
6-45  Connect the Turbo Fan Cable
6-46  Connect the Power Module Cable
6-47 Dual-Core Processors in Server Chassis
6-48 Disconnecting the Power Cable and Turbo Fan Cable
6-49 Releasing the Heatsink Captive Screws
6-50 Securing the Heatsink Captive Screws
6-51 Reconnecting the Power Cable and Turbo Fan Cable
6-52 Battery Location in Server (Top Cover Removed)
6-53 System Board
6-54 Removing the Center Support Member
B-1 EFI Boot Sequence

List of Tables

Publishing History Details
HP-UX 11i Releases
1-1 HP Integrity cx2620 Server Dimensions and Weights
1-2 Switch or Button LED Definitions
1-3 Hot-Pluggable Disk Drive LED Definitions
1-4 DVD Drive LED Definitions
1-5 iLO MP LAN LEDs
1-6 Gigabit 10/100/1000 base-T Ethernet LAN A Port Activity LEDs
1-7 Gigabit 10/100/1000 base-T Ethernet LAN A Status LEDs
1-8 iLO MP Card LEDs
1-9 System Management 10/100/1000 base-T Ethernet LAN B Port LEDs
1-10 Power Supply Status LEDs
1-11 System Board LEDs
1-12 SCSI Port Pinouts
1-13 iLO MP LAN Port Pinouts
1-14 Gigabit Ethernet LAN A Port Pinouts
1-15 VGA Port Pinouts
1-16 RS-232 Serial Console Port Pinouts
1-17 USB Port Connector Pinouts
1-18 System Management LAN B Port Pinouts
1-19 Cable Connector Locations
1-20 Power States
2-1 Minimum/Maximum Configuration
2-2 Server Dimensions and Weights
2-3 System Power Specifications
2-4 System Power Requirements
2-5 CPU Power Consumption
2-6 Minimum and Maximum Airflow Rates for cx2620 Chassis
2-7 Typical Configuration Power Consumption Values
2-8 Title not available (Physical and Environmental Specifications)
3-1 Server Dimensions and Weights
3-2 Installation Sequence Checklist
3-3 Power States
3-4 Setup Checklist
3-5 Console Connection Matrix
3-6 LAN Configuration Methods
3-7 ARP Ping Commands
5-1 Server Power Button Functions When Server is On and at EFI
5-2 Server Power Button Functions When Server is On and OS is Running
5-3 Server Power Button Functions When Server is Off
5-4 Front Panel LED Definitions
5-5 Diagnostic LED Displays and Descriptions
5-6 Rear Panel LED Definitions
5-7 Interpret Diagnostic and System LEDs
5-8 Interpret Diagnostic and System LEDs
5-9 Interpret Diagnostic and System LEDs
5-10 Interpret Diagnostic and System LEDs
5-11 Offline Support Tools List
5-12 General Diagnostic Tools List
5-13 Online Support Tools List
5-14 EFI Error and Warning Messages
5-15 Disk and DVD Device Paths
5-16 I/O Card Slot Paths
5-17 Relay Numbering
5-18 Relay Signals
5-19 Relay Numbering
A-1 Parts List
B-1 EFI Commands
B-2 Communications Parameters
B-3 Server Sockets
B-4 Server Drives
B-5 Console Output Devices
B-6 Console Input Devices
C-1 Title not available (Physical and Environmental Specifications)
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