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Installing HP-UX 11.0 and Updating HP-UX 10.x to 11.0: HP 9000 Computers > Chapter 7 Troubleshooting

During Installation and Configuration of Ignite-UX Tools and Data

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Table 7-3 Running swinstall

Message(s) or Behavior

Possible Cause

Fix

swinstall cannot read the tape. For example you may see the following:

Source connection failed
for "ignitesvr:/dev/rmt/0m".

Wrong device file

Use the Actions menu in the SAM Peripheral Devices/Tape Devices area to show the device files for the tape drive.

Failure reading the contents of the tape.

No device file present for the tape.

Use the Actions menu in the SAM Peripheral Devices/Tape Devices area to create the device files for the tape drive.

Failure reading the contents of the tape (cont.).

Bad/wrong tape.

Verify label on tape. Check the contents. SD tapes are in "tar" format. You can check whether the tape is a "tar" tape by typing the following command:

tar tvf device_file | more Enter

For example, if the tape device is /dev/rmt/0m, you would type:

tar tvf /dev/rmt/0m \
| more Enter

You should see a "tar" format table of contents. If you do not see this, then the tape is corrupt.

Failure reading the contents of the tape (cont.).

Dirty head in DDS tape drive.

Use a DDS tape cleaning cartridge to clean the tape head.

 

Table 7-4 Booting a Client

Message(s) or Behavior

Possible Cause

Fix

Using "boot lan.080009-xxxxxx" s700 won't boot from known good IUX server.

  • Not enough temporary IP addresses for booting.

  • rbootd is not running on the server.

  • server lan is something other than ethernet, e.g., FDDI,X.25,token-ring, and s700 is older generation 715,735,755. Older s700's will not be able to boot from ROM because rbootd doesn't function over non-ethernet lan. (See rbootd(1M)).

  • Allocate more addresses in

    /etc/opt/ignite/instl_boottab

    or wait for an address to become available.

  • Start rbootd by hand: /usr/sbin/rbootd.

  • Do one of the following:

    • Start install from bootable media (CD-ROM,tape) and enable networking from there.

    • If s700 contains 9.x or 10.x bootable disk, boot from that disk and run bootsys -w s700 hostname on the IUX server.

 

Table 7-5 Setting Up the Ignite-UX Cluster

Message(s) or Behavior

Possible Cause

Fix

ERROR: This machine is not an NFS server (no nfsd running). The -n option will not be processed.

NFS is not set up. The IUX server must be an NFS server if you wish to control the installation process from the IUX server or if you wish to make sure that config files and manifest information end up on the server. If the IUX server is an NFS server, /var/opt/\ ignite/clients will be exported as r/w.

Make the IUX server an NFS server.

  • Be sure the NFS software is on the system, for example: swlist -l product | grep NFS giving the following: NFS B.10.[123]0 ONC/NFS;\ Network-File System, Information Services,Utilities

  • Either use SAM to enable the system as an NFS server, or edit the file /etc/rc.config.d/nfsconf and set the variables NFS_SERVER=1 and START_MOUNTD=1. Then reboot the system.

Bad IP addresses specified for either the temp IP or DHCP: ERROR: Illegal IP (IP address given) passed to -I. OR ERROR: Bad range passed to -I. 1st IP address given is greater than 2nd IP address given.

The checks done on this IP address are the following: Given a format like ###.###.###.### (for example, 151.12.54.205), ensure the following:

  • There are indeed four dot-separated sets of numbers.

  • Each of the dot-separated sets is less than 255.

Check the IP address syntax. If a range is given, the first IP address given must be less than the second IP address given.

 

Table 7-6 Running the make_depots command

Message(s) or Behavior

Possible Cause

Fix

make_depots: warning - -r option \
ignored with -d absolute path name

make_depots: warning - -m option \
ignored with -d absolute path name

Using either -r or -m option with -d absolute path name.

Remove -r and/or -m option.

make_depots: warning - -r and -o \
arguments that differ not recommended

Arguments to -r and -o are different.

Make arguments the same.

make_depots: warning - \
trailing slashes stripped from /////

Argument to -d option has trailing slashes.

Remove the trailing slashes.

make_depots: \
both -d and -r options missing

There is neither a -d nor -r option.

Add either a -d or -r option.

make_depots: unknown -a argument XXX

XXX is an unknown argument for -a option.

Argument must be either 700 or 800.

make_depots: -r option missing \
with -d relative path name

There is no -r option when using the -d option with a relative path name.

Add a -r option or use an absolute path name for the -d option.

make_depots: bad argument for -r. \
Must match B.[0-9][0-9].[0-9][0-9]

make_depots: bad argument for -o. \
Must match B.[0-9][0-9].[0-9][0-9]

The argument for either -r or -o is badly formed.

Change the argument to match the pattern, e.g. B.10.20.

make_depots: error - \
cannot stat source depot XXX

The -d argument XXX does not exist.

Change -d argument to point to something that actually exists.

make_depots: error - \
unknown source depot type XXX

The -s argument is not identifiable as either a depot (local or remote) or a character or block special device file.

Specify a real source depot.

make_depots: \
malloc of XXX failed

make_depots: \
strdup of XXX failed

make_depots: \
tmpnam of XXX failed

make_depots: \
fopen of XXX failed

make_depots: \
fprintf to XXX failed

make_depots: internal swcopy option buffer overflow

The make_depots command failed due to lack of resources.

Kill other applications running on the system to free up memory. Add more memory and/or swap space.

make_depots: \
internal failure in regcomp call
make_depots: \
internal failure in regexec call
make_depots: \
build_bundle_list failed
 Contact HP support.
make_depots: cannot create temporary \
directory XXX to mount CDROM

make_depots: cannot mount \
XXX as CDFS, errno = YY

Insufficient permissions to perform mkdir and mount.

Make sure you are running as root.

make_depots: swcopy 
command failed

A swcopy command failed.

Examine

/var/adm/sw/swcopy.log

and

/var/adm/sw/swagent.log

for more information.

 

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