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HP Servers and Workstations: Managing Systems and Workgroups > Chapter 9 Administering a Workgroup

Troubleshooting

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This section serves as an index to troubleshooting procedures throughout this manual.

 

Tips on Interpreting HP-UX Error Messages

The file /usr/include/sys/errno.h contains a list of error returns generated by HP-UX system calls.You can use the grep command to locate the name associated with the HP-UX error number you received. For example, if you received HP-UX Error 239, you could run the following command:

$ grep 239 /usr/include/sys/errno.h
#  define ECONNREFUSED          239     /* Connection refused */

You can then search for ECONNREFUSED in http://docs.hp.com. For example, one reference returned at docs.hp.com from the errno(2) manual page was the following:

ECONNREFUSED
     Connection refused. No connection could be made because
     the target machine activily refused it. This usually
     results from trying to connect to a service that is
     inactive on the foreign host.

Enabling Internet Services Governed by inetd

If users are unable to rlogin, telnet or remsh to a given system, it may be because those services are not enabled on that system: the master server for these services, inetd, may not be running, or the particular service in question may be disabled.

  1. Log in as superuser on the console of the system that can’t be reached remotely.

  2. Check that inetd is running:

    ps -ef | grep inetd

  3. If inetd is not running, start it:

    /usr/sbin/inetd

  4. If inetd is running and users still cannot rlogin (or remsh or telnet) the service may be disabled. Check /etc/inetd.conf for the following lines:

    telnet stream tcp nowait root /usr/lbin/telnetd telnetd
    login  stream tcp nowait root /usr/lbin/rlogind rlogind
    shell  stream tcp nowait root /usr/lbin/remshd  remshd
  5. If these lines do not exist, or are commented out (preceded by a pound sign, #) add them (or remove the pound signs) and restart inetd:

    /usr/sbin/inetd -c

    You can also use SAM to check for the status of these and related services, and enable them if necessary: go to Networking and Communications/Network Services.

For more information see Installing and Administering Internet Services.

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