Correcting SoftBench Startup Problems

Here are several possible problems that can occur when starting up SoftBench, along with appropriate remedies.

Table 4-1 Troubleshooting SoftBench

Problem

Possible Causes and Solutions

SoftBench main window does not appear on the screen.

Patches required by SoftBench may be missing.
To check the patches on your system, run the command:
/opt/softbench/sbin/checkpatch
If checkpatch reports missing patches, refer to “Install Required Patches” for more information.
PATH may not be set properly. Refer to “Required Configuration Tasks for SoftBench ” for information on how to set your PATH for SoftBench.
The DISPLAY environment variable may not be set properly. See "Defining Your Display" in Using the X Window System.
You may not have enough swap space. See the section “Check Your System Prerequisites ”.
SoftBench may be unable to open a subprocess control (spc) channel. Check the log files:
/var/adm/sw/swagent.log /var/adm/sw/swinstall.log
for problems updating /etc/inetd.conf, /etc/inetd.sec, or /etc/services.

SoftBench applications appear on the screen, but colors appear incorrect.

You may be using a schemes file from SoftBench 5.X. In SoftBench 6.X, you should be letting CDE manage your colors. If a *Scheme resource is set, delete it.
The color map may be full; SoftBench automatically switched to a white-on-black color scheme. Free allocated color cells and restart SoftBench for proper color operation (for example, reduce the number of colors used in your X resources file or kill other applications that use multiple colors). See "Defining Your Display" in Using the X Window System for a description of how colors are set via X resources.
R and B color cables may be missing or crossed on the display. Correct the cabling.

SoftBench fonts and geometry appear much too large or too small for the screen being used.

You may be using a schemes file from SoftBench 5.X. If a *Scheme resource is set, delete it.
Check that the X server is configured correctly with respect to the screen type, size, and resolution.

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