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Installing SoftBench > Chapter 4 Verifying SoftBench Installation and Configuration

Correcting SoftBench Startup Problems

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Here are several possible problems that can occur when starting up SoftBench, along with appropriate remedies.

Table 4-1 Troubleshooting SoftBench

Problem

Possible Causes and Solutions

SoftBench main window does not appear on the screen.

  • Patches required by SoftBench may be missing.

    To check the patches on your system, run the command:

    /opt/softbench/sbin/checkpatch

    If checkpatch reports missing patches, refer to “Install Required Patches” for more information.

  • PATH may not be set properly. Refer to “Required Configuration Tasks for SoftBench ” for information on how to set your PATH for SoftBench.

  • The DISPLAY environment variable may not be set properly. See "Defining Your Display" in Using the X Window System.

  • You may not have enough swap space. See the section “Check Your System Prerequisites ”.

  • SoftBench may be unable to open a subprocess control (spc) channel. Check the log files:

    /var/adm/sw/swagent.log
    /var/adm/sw/swinstall.log

    for problems updating /etc/inetd.conf, /etc/inetd.sec, or /etc/services.

SoftBench applications appear on the screen, but colors appear incorrect.

  • You may be using a schemes file from SoftBench 5.X. In SoftBench 6.X, you should be letting CDE manage your colors. If a *Scheme resource is set, delete it.

  • The color map may be full; SoftBench automatically switched to a white-on-black color scheme. Free allocated color cells and restart SoftBench for proper color operation (for example, reduce the number of colors used in your X resources file or kill other applications that use multiple colors). See "Defining Your Display" in Using the X Window System for a description of how colors are set via X resources.

  • R and B color cables may be missing or crossed on the display. Correct the cabling.

SoftBench fonts and geometry appear much too large or too small for the screen being used.

  • You may be using a schemes file from SoftBench 5.X. If a *Scheme resource is set, delete it.

  • Check that the X server is configured correctly with respect to the screen type, size, and resolution.

 

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