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Using the Event Monitoring Service > Appendix B Troubleshooting

Testing Monitor Requests

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To test that events are being sent, use the INITIAL option available with conditional notification when creating a monitoring request. This option sends notification on startup. Examine it to make sure your request is properly configured and showing up in the correct system management tool.

An alternative is to use the "At each interval" notification to test that events are being sent in the correct system management tool. Once you establish that events are being sent properly, you can modify the request.

Testing Cluster Monitor Requests

Use the cmviewcl -v command to display detailed information about the current status of the cluster and packages on the cluster. The EMS cluster monitor should return the same values as this command.

Testing Network Monitor Requests

If you want to test whether events are sent in case of network failure, use the /usr/bin/ifconfig LANname down command to bring a card down, and examine the event to make sure it shows up in the correct system management tool.

Testing System Resource Monitor Requests

Use the uptime command to verify the number of users and the system load. The EMS system resource monitor should return the same values that this command does.

Making Sure Monitors are Running

Monitor daemons automatically start when you create a monitoring request. Because monitoring is designed to work in a high-availability environment, monitors are written to automatically restart if anything causes them to fail.

A daemon called p_client restarts all appropriate monitors using the monitor restart interval defined in /etc/opt/resmon/config. Therefore, a monitor cannot be permanently stopped or started by a human.

Because the monitors are persistent, monitoring requests are kept when you install a new monitor or update an existing monitor. If a condition, such as "status > 3" is being monitored for a resources that has a range of 1-7, and new version of monitor is installed that supports a new status value, such as "8", you may start seeing notifications for "status=8".

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