Basic Troubleshooting Tips

Listed below are some tips on troubleshooting common hardware problems. Refer to this information when you are trying to identify 100VG hardware problems.

Check the network cables. Make sure the network cable connections are secure and that the cables are not damaged. If you find any connections that are loose, or cables that are damaged, fix the problem and then see if your computer can communicate on the network
Check the LEDs. The four LEDs on the LAN card bulkhead can be used to help identify the problem. Figures 3 through 7 will help you to interpret the LED display.




	NOTE: The HP PC 10/100VG card (J2577A) and the HP 9000 10/100VG card (J2645A) are not interchangeable. The PC 10/100VG card is not supported by the HP 9000 100VG-AnyLAN driver.

Refer to the figures below to interpret the LEDs on the card bulkhead.

Figure C-1 LED Display for 100-Mbit/s Normal Operation.

Figure C-2 LED Display for 100-Mbit/s Fault Condition.

Figure C-3 LED Display for 10-Mbit/s Normal Operation.

Figure C-4 LED Display for 10-Mbit/s Fault Condition.

Basic Troubleshooting Tips

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