Jump to content United States-English
HP.com Home Products and Services Support and Drivers Solutions How to Buy
» Contact HP
More options
HP.com home
Microsoft Network Client 2.2: NetWare Connectivity Guide > Chapter 3 Troubleshooting

Error Messages

» 

Technical documentation

Complete book in PDF
» Feedback
Content starts here

 » Table of Contents

 » Glossary

 » Index

Error messages with "IPX" numbers (such as IPX00010) are NetWare Connectivity errors. These messages are listed here, along with tips for solving the problems causing each error.

Messages with "NET" numbers are LAN Manager errors. On workstations running LAN Manager Enhanced, you can use the net helpmsg command to get help about "NET" errors. For example, to see more information about error NET2141, you would type:

net helpmsg 2141

NetWare Connectivity Errors

IPX00010: Cannot load the IPXNDIS.DOS driver or cannot read PROTOCOL.INI.

  • Check that the CONFIG.SYS file has a device entry loading the IPXNDIS.DOS driver; for example:

    device=c:\lanman.dos\drivers\protocol\ipxndis\ipxndis.dos

    If the device entry is missing, add it.

  • Check that the IPXNDIS.DOS driver is installed in the directory specified by the device entry loading it. If it is not there, copy it from another workstation that runs NetWare Connectivity, and then reboot the computer. If this is not possible, reinstall NetWare Connectivity on the computer.

  • Check that the IPX driver is bound to a network adapter driver. To do so, use the LAN Manager Setup program. (For more information, see Chapter 2, "Installing and Configuring NetWare Connectivity.")

    If you change the workstation's configuration, reboot the workstation before loading NetWare Connectivity again.

  • Be sure the PROTOCOL.INI file is in the LANMAN.DOS directory. If it is not, use the LAN Manager Setup program to again specify the network drivers you are using. This will re-create the PROTOCOL.INI file. Now reboot the workstation.

  • Check the CONFIG.SYS file to be sure Protocol Manager (the PROTMAN.DOS file) is loaded. CONFIG.SYS should contain a device entry loading PROTMAN.DOS, similar to this:

    device=c:\lanman.dos\drivers\protman\protman.dos /i:c:\lan
    man.dos

    This device entry must appear before all device entries that load protocol drivers (such as IPXNDIS.DOS) and network adapter drivers.

IPX00011: Cannot release environment space. Proceeding to unload NetWare Connectivity.

  • No action is required. The workstation will have about 256 bytes less environment space available, however. If this loss of environment space is a problem and this continues to occur, contact your technical support personnel.

    The environment space is an amount of memory set aside by MS-DOS to store the values of various variables, including the search path. To allocate more environment space on the workstation, add the /e option to the shell entry in CONFIG.SYS, and then reboot the workstation so the change can take effect. For more information, see your MS-DOS manual(s).

IPX00012: Cannot locate PATH entry. After you unload NetWare Connectivity, your search path may be incorrect.

  • If the workstation has a search path specified by a path entry in the AUTOEXEC.BAT file (or another batch file), NetWare Connectivity cannot read it. Check the syntax of CONFIG.SYS to be sure the path entry is correct.

IPX00014: NetWare Connectivity is already loaded.

  • No action is required.

IPX00015: NetWare Connectivity does not support this version of MS-DOS.

  • Install a different version of MS-DOS. NetWare Connectivity supports versions 3.1 and later.

IPX00020: You cannot load this program while the Windows operating system is running.

  • Close the Microsoft Windows operating system and try again.

    You cannot use nwload, nwunload, or ipx commands while the Windows operating system is running.

IPX00021: NWUNLOAD cannot be completed. NetWare Connectivity may still be using memory.

  • If the workstation can still run the programs it needs to, no action is required. Otherwise, reboot the workstation.

  • This message also appears if you start NetWare by typing ipx and netx directly (bypassing nwload), and then try to use nwunload.

  • If this error occurs often when you use nwload and nwunload, contact your technical support personnel.

IPX00022: Other TSRs loaded after NetWare Connectivity loaded. Unload these before unloading NetWare Connectivity.

  • Unload the other terminate-and-stay-resident programs (TSRs), and then try unloading NetWare Connectivity again.

    To prevent this problem, don't load other TSRs after you load NetWare Connectivity.

IPX00023: Cannot unbind IPX from network adapter driver. NetWare Connectivity cannot unload.

  • Reboot the workstation and try again. If the problem persists, the network adapter driver may not be compatible with NetWare Connectivity.

IPX00026: Cannot restore the saved PATH entry because there is not enough environment space.

  • To restore the search path after you run NetWare Connectivity, increase the amount of environment space on the workstation. To do so, add the /e option to the shell entry in the CONFIG.SYS file, and then reboot the workstation so the changes can take effect. For more information, see your MS-DOS manual(s).

IPX00027: NetWare Connectivity is not loaded.

  • To load NetWare Connectivity, type nwload or the combination of ipx and netx.

IPX00028: Cannot unload IPX because it is not an NDIS version.

  • The IPX protocol that is currently running is a monolithic version for Novell NetWare rather than the NDIS-compliant version for NetWare Connectivity. You can't unload it without rebooting the computer.

    To prevent this problem, be sure to use only the NDIS-compliant version of IPX.COM.

IPX0100: Unknown error.

  • Contact your technical support personnel.

IPX0101: Cannot open Protocol Manager.

  • Check CONFIG.SYS to be sure Protocol Manager (the PROTMAN.DOS file) is loaded. CONFIG.SYS should contain a device entry loading PROTMAN.DOS, similar to the following:

    device=c:\lanman.dos\drivers\protman\protman.dos /i:c:\lan
    man.dos

    This entry must appear before all device entries that load protocol drivers (such as IPXNDIS.DOS) and network adapter drivers.

    If CONFIG.SYS has such an entry, be sure it specifies the correct path of the PROTMAN.DOS file.

IPX0102: Cannot bind IPX to the network adapter driver.

  • Check the CONFIG.SYS and PROTOCOL.INI files.

    • In CONFIG.SYS, check that the correct network adapter driver is being load ed by a device entry.

    • In PROTOCOL.INI, check that the correct network adapter driver is specified in the bindings entry in the [IPX] section.

  • If the problem persists, use the LAN Manager Setup program to remove and then to reinstall both the IPX protocol and the network adapter driver that IPX is bound to. This procedure recreates PROTOCOL.INI

IPX0103: Cannot load network adapter card driver.

  • Check PROTOCOL.INI to be sure the [IPX] section has a bindings entry that specifies a network adapter driver. Also check the CONFIG.SYS file to be sure that there is a device entry loading that network adapter driver.

IPX0104: The network adapter card driver cannot load because it is incompatible with the computer's network adapter card.

  • Use the correct driver for the computer's adapter.

IPX0105: The network adapter card failed.

  • Have the network adapter checked and serviced.

IPX0106: The PROTOCOL.INI file is not correct.

  • Check the [IPX] section of the PROTOCOL.INI file for errors.

  • If you can find no error in PROTOCOL.INI, use the LAN Manager Setup program to remove and then to reinstall both the IPX protocol and the network adapter that IPX is bound to. This procedure automatically re-creates PROTOCOL.INI.

IPX0107: NetWare Connectivity doesn't support this network adapter card driver.

  • Check the interrupt settings on your network adapter.

  • Be sure you are using a network adapter driver that conforms to NDIS standards.

IPX0108: Cannot initialize IPX shell driver.

  • If the workstation has a search path specified by a path entry in the AUTOEXEC.BAT file (or another batch file), NetWare Connectivity cannot read it. Check the syntax of CONFIG.SYS to be sure the path entry is correct.

  • Try again. If the problem persists, contact your technical support personnel.

IPX0109: IPX cannot bind to network adapter card driver.

  • Check the CONFIG.SYS and PROTOCOL.INI files.

    • In CONFIG.SYS, check that the correct network adapter driver is being load ed by a device entry.

    • In PROTOCOL.INI, check that the correct network adapter driver is specified in the bindings entry in the [IPX] section.

  • If the problem persists, use the LAN Manager Setup program to remove and then to reinstall both the IPX protocol and the network adapter driver that IPX is bound to.

IPX0110: Network adapter card has a bad connection.

  • Check the connection, including the adapter's connection and the network cable attached to the adapter. If necessary, replace the network adapter or cable.

IPX0113: Novell's IPX can bind to only one network adapter card driver.

  • Use the LAN Manager Setup program to specify that IPX be used with only one network adapter. This single-adapter requirement is a limitation of Novell's IPX.

IPX0115: Protocol Manager isn't loaded correctly in CONFIG.SYS or isn't installed.

  • Check the CONFIG.SYS file to be sure Protocol Manager (the PROTMAN.DOS file) is loaded. CONFIG.SYS should contain a device entry loading PROTMAN.DOS, similar to the following:

    device=c:\lanman.dos\drivers\protman\protman.dos /i:c:\lan
    man.dos

    This entry must appear before all device entries that load protocol drivers (such as IPXNDIS.DOS) or network adapter drivers.

  • If CONFIG.SYS has such an entry, be sure it specifies the correct path of the PROTMAN.DOS file.

IPX0116: Not enough memory.

  • Free additional memory by stopping other terminate-and-stay-resident (TSR) programs or other processes, and then try again.

  • If you can, free more conventional memory by loading MS-DOS and/or LAN Manager into other areas of memory. For more information, see Chapter 2, "Installing and Configuring NetWare Connectivity."

    If you get this error, you may be able to load NetWare by following the steps in Chapter 2, but you still may run into more memory problems when you start applications. It may be necessary to add more memory to the computer.

IPX0117: You must use the IPXNDIS.DOS device driver or type LOAD IPX.

  • To run the IPX protocol, you must use either the nwload or load ipx command to start it, or load the IPXNDIS.DOS driver in CONFIG.SYS.

    If you normally don't use the nwload or load ipx commands, but instead type ipx, check your CONFIG.SYS file. It should contain a device command loading IPXNDIS.DOS.

  • If CONFIG.SYS does contain such a device line, be sure that the IPXNDIS.DOS file is located in the path specified by the line in CONFIG.SYS.

IPX0119: IPXNDIS.DOS driver isn't loaded correctly in CONFIG.SYS.

  • In CONFIG.SYS, check that there is a device entry loading IPXNDIS.DOS, such as the following:

    device=c:\lanman.dos\drivers\protocol\ipxndis\ipxndis.dos
  • Check that the IPXNDIS.DOS driver is installed on the hard disk in the path specified by the device entry loading it.

    If the problem persists, use the LAN Manager Setup program to remove and then to reinstall both the IPX protocol and the network adapter driver that IPX is bound to.

Printable version
Privacy statement Using this site means you accept its terms Feedback to webmaster
© 1996 Hewlett-Packard Development Company, L.P.