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 Four-Port Cards Versions B.10.20.01 and B.11.00.01: Using PCI 10/100Base-TX/9000 > Appendix B Hardware Reference Information

Basic Troubleshooting Tips
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Listed below are some tips on troubleshooting common hardware problems. Refer to this information when you are trying to identify 10/100Base-TX hardware problems.

  • Check the network cables. Make sure the network cable connections are secure and that the cables are not damaged. If you find any connections that are loose, or cables that are damaged, fix the problem and then see if your computer can communicate on the network

  • Check the Link LED on the LAN card bulkhead. If the Link LED is ON and there still is a fault, at the HP-UX command line, type: dmesg and view the output on your screen to see if any error messages exist.

The possible causes of a fault condition could be:

  • Defective cable

  • Cable not connected to active hub or switch

  • Defective card



Appendix B Hardware Reference Information
  		 


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