The A7173A Adapter Is Claimed, But There Is No IO

Use the ioscan -fnkd mpt command to determine the device file of the controller.

Use the mptutil <dev_file> command to display information about the controller.

Examine the “Chip Information” section of the mptutil output to determine if the driver state is “operational.”

If the driver state is not operational, examine the mptutil command output to determine the A7173A adapter firmware version; then confirm that it is current. To determine the recommended adapter firmware version, see the HP Ultra320 SCSI Host Bus Adapter Support Matrix at:

http://docs.hp.com/en/netcom.html#SCSI%20Host%20Bus%20Adapters

If the A7173A adapter firmware is not current, install the latest firmware, see “Using mptutil to Verify or Update A7173A Adapter Firmware”.

1. Use the mptutil <dev_file> command to display information about the controller.

2. Examine the “Chip Information” section of the mptutil output to determine if the driver state is “operational.”

If the driver state is still not operational, or if the firmware did not require an update, then the card may be faulty. Contact your HP support representative.