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HP Integrity Essentials Capacity Advisor: HP Integrity Essentials Capacity Advisor User's Guide Version A.03.00.00 > Appendix B Capacity Advisor Error Messages

Handling Old Data

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When time or time zone on a managed node is set incorrectly, the user may collect data and see only old data. To correct this, you must complete the following tasks (the process is different for each operating system):

  1. Correct the time or time zone on your managed node.

  2. Stop and restart the utilization daemon.

Brief instructions for these tasks are provided here.

Setting the Time or Time Zone

On an HP-UX or Linux managed node, use the date(1) command to set the correct time. On an HP-UX system, the source of the time zone varies depending on the local configuration. See the setting for the TZ variable in the files /etc/profile or /etc/TIMEZONE or the file /etc/defaults/tz, if the TZ variable is not set. (For more information, see the manual pages for ctime(3C) and environ(5). On SuSE Linux, see the file /etc/sysconf/clock. For other version of Linux, consult the operating system documentation.

On Windows, right-click on the time displayed at the right end of the task bar and select Adjust Data/Time. Select the Time Zone tab on the dialog box and select the correct time zone from the drop-down list at the top. Click OK to close the dialog box and use the new time zone.

Stopping and Restarting the Utilization Daemon

On HP-UX and Linux, use the following command:

kill `ps -ef | grep utild | grep -v grep | awk '{ print $2 }'`

On Windows 2003 Server: Start->Manage Your Server->Tools and Updates->Administrative Tools->Services. Look for HP UtilProvider Data Collector in the Name column. Right click on the row and select Stop. Wait for it to stop and then right-click on it again and select Start. Close the Services window, the Administrative Tools window and the Manage Your Server window.

You are done.

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