SNACC Error Messages

snacc 00176: ERROR (0xB0): Attempted to do an operation to an ACC system that is shutdown.

Explanation:

The ZCOM system has been shutdown with the zmasterd utility.

Action:

Restart the ZCOM system with the zmasterd utility if needed.

snacc 00177: ERROR (0xB1): An ACC ZLU is associated with a mux card in the ACC physical terminal table but SNA/ACC internal tables do not recognize this card.

Explanation:

The SNA/ACC module received data from the ZCOM subsystem for a card that does contain valid SNA/ZCOM.

Action:

This is a transient problem. It should clear up shortly. If the condition persists, contact your local HP support representative.

snacc 00178: ERROR (0xB2): An ACC ZLU is associated with a port in the ACC physical terminal table but SNA/ACC internal tables do not recognize this port.

Explanation:

The SNA/ACC module is receiving data from the ZCOM subsystem for a particular SNA link that has been discarded (stopped) by the SNAplus subsystem. The data is discarded.

Action:

This is a transient problem. It should clear up shortly. If the condition persists, contact your local HP support representative.

snacc 00179: ERROR (0xB3): Unable to open a primary ZLU. Function called: <func name>; Return code: <#>

Explanation:

SNAplus failed to establish a ZCOM port because the zopen() function returned with an error.

Action:

Make sure the ZCOM system has started properly. Refer to Chapter 2 “ZCOM Error Codes” for the ZCOM return code value.

snacc 00180: ERROR (0xB4): Unable to the fetch the ZCOM header table. Function called: <func name>; Return code: <#>

Explanation:

Failed to establish a ZCOM link. The zinfo() function returned a ZCOM error while retrieving ZCOM system header information.

Action:

Refer to Chapter 2 “ZCOM Error Codes” to determine the ZCOM error condition. Restart the ZCOM subsystem if needed. If the problem persists, contact your local HP support personal.

snacc 00181: ERROR (0xB5): Unable to fetch the ZCOM interface table. Function called: <func name>; Return code: <#>

Explanation:

Failed to establish a ZCOM link. The zinfo() function returned a ZCOM error while retrieving specific port information on the mux.

Action:

Refer to Chapter 2 “ZCOM Error Codes” to determine the ZCOM error condition.

snacc 00182: ERROR (0xB6): Unable to fetch the ZCOM physical terminal table from the ACC subsystem. Function called: <func name>; Return code: <#>

Explanation:

Failed to establish a ZCOM link. The zinfo() function returned a ZCOM error while retrieving information on a specific physical terminal table entry.

Action:

Refer to Chapter 2 “ZCOM Error Codes” to determine the error condition.

snacc 00183: ERROR (0xB7): Unable to fetch the ZCOM logical terminal table from the ACC subsystem. Function called: <func name>; Return code: <#>

Explanation:

Failed to establish a ZCOM link. zinfo() returned a ZCOM error while retrieving information on a specific logical terminal table entry.

Action:

Refer to Chapter 2 “ZCOM Error Codes” to determine the error condition.

snacc 00184: ERROR (0xB8): Unable to setup callback function. Function called: <func name>; Return code: <#>

Explanation:

Failed to establish a ZCOM link. Unable to set up a ZCOM callback function. This callback function is called by the ZCOM subsystem to deliver data and event information to the SNAplus2 subsystem. Restart the ZCOM subsystem if needed. If the problem persists, contact your local HP support personal.

Action:

The ZCOM subsystem was not started properly. See Chapter 2 “ZCOM Error Codes” for more information on the ZCOM error condition.

snacc 00185: ERROR (0xB9): Unable to setup as terminal receiver. Function called: <func name>; Return code: <#>

Explanation:

The ttgen configuration file does not contain the proper terminal configuration information.

Action:

Refer to the ACC SNAPlus2 Link Software User's Guide for detailed SNA/ACC terminal configuration information. Also see Chapter 2 “ZCOM Error Codes” for more information on the specific error that occurred.

snacc 00186: ERROR (0xBA): Unable to allocate a ZCOM buffer. Function called: <name>; return pointer: <buffer address>

Explanation:

The ZCOM subsystem has been shutdown, the ZCOM buffer pool has been configured too small, or there is a memory leak problem.

Action:

Start up the ZCOM subsystem if needed. Increase the ZCOM buffer-pool size (requires regeneration of the system). If the problem persists, contact your local HP support personal.

snacc 00187: ERROR (0xBB): ACC Mux id number is not configured. Card id number requested: <#>. Max card id number configured: <#>.

Explanation:

Possible ttgen configuration problem.

Action:

Modify the ttgen configuration file if needed. Refer to the ACC SNAPlus2 Link Software User's Guide for detailed Mux configuration information.

snacc 00188: ERROR (0xBC): ACC Mux card is in an unusable state. Card status from ACC interface table: <hex value>. Bit mask used to evaluate status: <hex value>.

Explanation:

The ZCOM Mux card has not been properly downloaded or the mux has crashed. This may be due to a hardware or firmware failure in the card.

Action:

Check the ZCOM tlog file to see if the ACC Mux card has properly downloaded and started. Restart the ZCOM subsystem if needed. If the card crashed, contact your local HP support representative for assistance.

snacc 00189: ERROR (0xBD): Cannot access an unopened port. svphopen() has not been performed yet on this port (internally: ERROR (0xBD): used card structure not initialized).

Explanation:

Invalid SNAplus request to SNA/ACC subsystem. This is an internal problem.

Action:

Contact your HP representative for assistance.

snacc 00190: ERROR (0xBE): Cannot access an unopened port. svphopen() has not been performed yet on this port (internally: ERROR (0xBE): used port structure not initialized).

Explanation:

ZCOM data arrived for a particular SNA link that has been taken down. This is not a problem. The incoming data is discarded. If the problem is found during SNA/ACC link shutdown, the link was shutdown by the ZCOM subsystem.

Action:

This is a transient problem and should clear up shortly. If the problem persists, contact your local HP support personal for assistance.

snacc 00191: ERROR (0xBF): ACC port id number is out of expected range. Minimum possible id number: <#>. Maximum possible id number: <#>.

Explanation:

The port number range of the ACC 8 channel card is from zero to 7. The application must specify a value that is between zero and 7, inclusively.

Action:

Run the xsnapadmin utility to determine if the SNAplus has the proper port configuration. Fix the port id and restart the SNA/ACC link.

snacc 00192: ERROR (0xC0): ACC card id number is out of expected range. Minimum possible id number: <#>. Maximum possible id number: <#>.

Explanation:

The SNA/ACC is hard coded to expect the card number range to be between zero to 63, inclusively.

Action:

Execute the xsnapadmin utility to make sure the configured card number is not out of the required range. Fix the card id and restart the SNA/ACC link.

snacc 00193: ERROR (0xC1): ACC card type is out of expected range. Card type value: <#>. Minimum allowed type value: <#>. Maximum allowed type value: <#>.

Explanation:

The SNA/ACC software expects the card type passed from the SNAplus subsystem to be either zero or 1.

Action:

Contact your HP representative for assistance.

snacc 00194: ERROR (0xC2): ACC port is in an unusable state. Card status from ACC interface table: <hex value>. Bit mask used to evaluate status: <hex value>.

Explanation:

The port is either disabled or undefined. This can be caused by a temporary shutdown and restart of the ZCOM subsystem.

Action:

If you have restarted the ZCOM subsystem and the condition persists, contact your HP representative.

snacc 00195: ERROR (0xC3): ACC port is already in use.

Explanation:

Configuration problem. The application number and the Terminal type is defined incorrectly in the ACC ttgen configuration file.

Action:

Refer to SNA/ACC installation chapter for more information on how to create ACC ttgen configuration files to support the SNAplus2 subsystem.

snacc 00196: ERROR (0xC4): ACC port configuration failed. Function called: <func name>; Return code: <#>

Explanation:

The physical terminal is not configured in the ACC ttgen configuration file.

Action:

Refer to the SNA/ACC installation procedure for information on creating a ttgen configuration file to support SNAplus2.

snacc 00198: ERROR (0xC6): ACC terminal control request failed. Function called: <func name>; Return code: <#>

Explanation:

The SNA/ACC software called the ZCOM zsend() function to configure a ZCOM port when establishing a port for SNA usage. The zsend() function returned a ZCOM error.

Action:

Check the ZCOM log file for more information regarding the state of the port, the card, or the ZCOM subsystem to make sure everything has started up properly. See Chapter 2 “ZCOM Error Codes” for more information on the ZCOM error condition.

snacc 00200: ERROR (0xC8): ACC terminal write request failed.

Explanation:

The SNA/ACC software called the ZCOM zsend() function to various control write strings, and zsend() has returned an error.

Action:

Check the ZCOM logfile for more information regarding the state of the port, the card, or the ZCOM subsystem to make sure everything has started up properly. Refer Chapter 2 “ZCOM Error Codes” for information on the returned error condition.

snacc 00201: ERROR (0xC9): malloc() system call failed. errno value: <#>.

Explanation:

The SNA/ACC software calls the system malloc() routine to allocate system memory for internal tables. It is likely the system has exhausted it memory.

Action:

Add more system memory. If adding more system memory does not relieve the problem, there may be a software memory leakage problem. Contact your local HP support representative.

snacc 00202: ERROR (0xCA): Modem power is off.

Explanation:

The SNA/ACC software has received link status information that indicates the link is down.

Action:

Check the link's line to make sure it is properly connected. If it is a modem line, power on the modem.

snacc 00203: ERROR (0xCB): No cable connected.

Explanation:

The SNA/ACC link software has received a link down status message from the ACC card for the link.

Action:

Check the link's line for proper connection. If it is a modem line, power on the modem.

snacc 00204: ERROR (0xCC): Bad link state. value: <hex value>. Value expected: <hex value>.

Explanation:

For the SNA/ACC software to transmit and receive data, the link must be in the CLHSTOP state. THis is an internal error.

Action:

If the condition does not clear up, contact your local HP support representative.

snacc 00205: ERROR (0xCD): Too many dial digits. Number of digits in request: <#>. Max allowed: <#>.

Explanation:

The dial string is passed from the SNAplus2 subsystem to SNA/ACC link software, which passes the dial string down to the ACC firmware. The ACC firmware cannot accept the dial string because the length of dial string is invalid.

Action:

Check the SNAplus configuration for the length of the port's dial string.

snacc 00206: ERROR (0xCE): I/O error occurred. Function called: <func name>; Return code: <#>

Explanation:

Failed to close ZCOM port. The zcntl() function called to send a terminal disable request returned a ZCOM error. This may be a transitional problem where a SNA port is being shutdown by the SNAplus2 configuration utility while the ZCOM subsystem is being shutdown.

Action:

If this condition persists, contact your HP support representative. See Chapter 2 “ZCOM Error Codes” for more information on the ZCOM error condition