Release Notes for STM on HP-UX 11.00 (June 2000)

• Overview
• Documentation
• Changes
  • Changes to User Interface and Platform
  • General Changes to Tools
  • Changes to Specific Tools
• Known Problems
• Defect Reporting
• SD Product Structure

These release notes cover the June 2000 (IPR 0006) release of Support Plus for HP-UX 11.00 running on S800/S700 systems.

NOTE: As of the September 1999 release, the name of the Diagnostic/IPR Media has been changed to Support Plus. In addition, the format has changed so that there is a separate CD-ROM for each version of the operating system (HP-UX 10.20 and HP-UX 11.0).

Overview

The Support Tools Manager (STM) provides a complete set of online support tools for HP-UX systems, enabling you to verify and troubleshoot PA-RISC system hardware, and to examine system logs.

STM offers several tool types, including information tools, verifiers, exercisers, expert tools, firmware update tools, diagnostics and utilities.

Installed with STM (as of IPR 9902) are the EMS Hardware Monitors, an important tool for maintaining system availability. The EMS hardware monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. For more information, see /usr/sbin/stm/Rel_NOTES.HWE.

Documentation

For the latest and most complete information on STM and EMS Hardware Event Monitors, see the Web page "Diagnostics":

  http://docs.hp.com/hpux/diag/

At this site, you will find Overviews, Tutorials, Quick Reference Cards, Frequently Asked Questions (FAQs), and much other material.

Changes

The online Support Tools Manager (STM) was enhanced and updated for the current release.

Changes to User Interface and Platform

• Enhanced platform to support multiple-view (Predictive-enabled) EMS hardware monitors. See EMS Release Notes for more details.
• Fixed memory allocation problem that caused a SIGBUS in certain instances. In Dec 99 and earlier releases, this problem could cause the diaglogd daemon to enter an endless loop and create excessive CPU usage. In the March 2000 release, this problem could cause the diaglogd daemon to abort.
• Enhanced memory logging daemon (memlogd) to support single-bit error (SBI) trending and reporting. This enhancement allows the memory monitor to generate single-bit error events and to perform trending. Memlogd was modified to have the ability to report all single-bit errors and pages deallocated.
• Fixed problem that can occur if hardware is removed from the computer system and the system is rebooted; Restart Messages were generated from EMS indicating that the hardware was still being monitored. (psmctd was not removing monitor requests at shutdown).
• Fixed diagmond code in which some semaphores are not released in the event of diagmond aborting during initialization and shutdown. Some of the last few new semaphores were not added to a couple of cases where semaphores are released. No problems have been reported because of this issue.
• Fixed problem with cstm, whereby cstm aborts when Select Class of Devices (scl) command is issued with a hardware path only.
• Added support for HP3404A_Tachyon Fibre Channel Interface: diagnose, information, and firmware update tools.

General Changes to Tools

• Modified licensing to support new versions of A-Class computers (codename Crescendo II): the 440 MhZ A400 (hversion 0x5d6) and the 550 MHz A500 (0x5d5).
• Added support for HPC6280-4000, HPC7200-7000, HPC7145-7000, and HPC7145-8000 autochanger.
• Added memory support for A-Class (Models A400 and A500, codename Crescendo II), for the J6000 (codename Duet) and for the L3000 (codename Marcato).
• Fixed problem with memory tools on K-Class systems with memory sizes greater than 3.75 gigabytes. On these systems, if the location of a memory error is at an address greater than 4.0 gigabytes, then the decoder would point to an incorrect memory module.
• Changed default Universal Serial Bus (USB) entry to use the PCI info tool instead of pa_module.
• Added ID tool support for A5856A, an internal RAID disk array for N and L Class computers.
• Added ID tool support for iop_drv driver.
• Added support for HP A1262A/A1299A FX5/FX10 graphics (codename "Rockwood"): information and verifier tools.
• Added support for TEACCD-224E CD-ROM: verifier, exerciser, and information tools.

Changes to Specific Tools

• Information tools:
  • Added support for A-Class (Models A400 and A500, codename Crescendo II), for the J6000 (codename Duet) and for the L3000 (codename Marcato).
  • Fixed problems with the information tool for the Disk Array Model 60/FC (Product ID A5277A, codename "Optimus Prime"):
    • There were inconsistencies with how drive list where shown. In some places colons were used, and in other places commas were used. Now all drive lists use colons. (JAGab71627).
    • Some error messages not logged when STM was run unsuccessfully. Now should get a logged message when STM is run unsuccessfully. (JAGab67925).
  • Added support to PCI information tool for Xircom Universal Serial Bus (USB).
  • Added support for I20 Interface Adapter (RAID).
  • Added support for HP A1262A/A1299A FX5/FX10 graphics (codename "Rockwood").
  • Added support for TEACCD-224E CD-ROM.
  • Added support for A5856A, an internal RAID disk array for N and L Class computers.
  • Added support for Fabric (new Fibre Channel topology) to the Info Tool for the A5158A Fibre Channel Adapter.
  • Completed part of a fix to a problem with the CPU Info tool that occurred on Multiple-Processor (MP) systems on HP-UX 11.00 only. Previously, the CPU Info tool was causing numerous warning messages to be logged to the file /var/adm/syslog/syslog.log. This was due to non-MP-safe calls being made when one of the CPUs above 0 was selected.
    To completely fix this problem requires two steps:
    1. Load the patch PHKL_21420 ("s700_800 11.00 specify diag2 as MP-safe"), for example from the HP IT Resource Center at http://itresourcecenter.hp.com. (The patch is not on the Support Plus CD-ROM).
    2. Install the June 2000 release of Support Tools.
• Exerciser tools:
  • Fixed bug whereby the activity log for exercisers displayed the time (minutes/seconds) incorrectly.
  • Added support for TEACCD-224E CD-ROM.
• Verifier tools:
  • Added support for HP A1262A/A1299A FX5/FX10 graphics (codename "Rockwood").
  • Added support for TEACCD-224E CD-ROM.
• Diagnose tools:
  • N/A
• Firmware update tools:
  • Added support for HPC7145-8000 autochanger.
  • Added support for A5856A, an internal RAID disk array for N and L Class computers.
  • Added support for I20 Interface Adapter (RAID).
• Expert tools:
  • Fixed problems with the expert tool for the Disk Array Model 60/FC (Product ID A5277A, codename "Optimus Prime"):
    • When "binding LUNS/replacing LUN zero" the segment size had a default radial button chosen. This size did not always match the default segment size that would be used when using the command line to bind a lun. This was confusing to the customers. A new button, called "Default", was added to the expert tool "Bind lun..." and "Replace LUN Zero" command in the Options window for "LUN Segment Size". This new radial button is the default chosen radial button. When chosen, the default size matches what the command line uses. (JAGac29678).
    • There were inconsistencies with how drive list were shown. In some places colons were used, and in other places commas were used. Now all drive lists use colons. (JAGab71627).
  • Fixed problem with the expert tool for the SCSI Library, whereby the help menu was non-functional. Also, added support for the HPC7145-8000 autochanger.
  • Fixed problem with the expert tool for SCSI DLTs, whereby the help menu was non-functional.
  • Enhanced CPU Expert Tool to allow it to be run with a "Self Maintainer" license.
  • Enhanced the SCSI Disk Expert Tool. Some of the newer Quantum disks require additional amount of time to perform a clear log operation. This change increases the timeout value from 5 seconds to 10 seconds.
  • Enhanced FC60 Expert Tool:
    • Added three LSI ASC/ASCQ codes as per the LSI spec. (JAGad03213)
    • Changed the event log to show only the current arrays events. (JAGac94880)
    • Changed the menu items for hot spares to check if there are any disks available to perform the actions create or delete. (JAGab74916)
• Logtool:
  • Logtool utility will change to use the /var/stm/data/os_decode_xref file to find decode modules to launch to decode all entry types, other than lpmc. Lpmc entries will continue to use the /var/stm/config/tools/utility/lpmc_decode_xref file.
  • Fixed problem with LPMC decoder, whereby they might fail to decode data after 64-bit Hard Physical Address (HPA) implementation.
  • Added decode module support for A5856A, an internal RAID disk array for N and L Class computers.
  • Added decode module support for I20 Interface Adapter (RAID) for iop_drv driver.
  • Changed timestamp to GM Time in the Chassis Code that the cclogd daemon writes out.
  • Fixed mapping of and display of default SCSI status by SCSI-related decoders. Fixed the logic of the Sense Key Specific Data Valid bit in the SCSI Sense data to display the correct text, TRUE or FALSE. Error caused FALSE to be displayed if the bit was set and TRUE to be displayed if the bit was clear.

Known Problems

: Monitoring Changes for disc30, sdisk and disk array devices

As of IPR 9902 (Feb 99 release), there has been a change to the way that monitoring is done for disc30, sdisk and the HA Disk Array Models 10, 20, and 30FC.

Formerly, the "diaglogd exec" programs (pdisc30_exec, pharaymon_exec, and psdisk_exec) handled driver error entries for these devices.

As of IPR 9902, these programs have been deleted and their functionality is now provided by the EMS Hardware Monitors.

If you had customized the configuration files for the diaglogd exec programs (disk30_exec.cfg, sdisk_exec.cfg, and haraymon_exec.cfg) you may wish to re-configure the EMS Hardware Monitors to achieve the same results.

Defect Reporting

Use CHART to report defects in STM. The project name is diag.stm.tools.hpux for individual tools, and diag.stm.ui.hpux for the user interface. If you don't have access to CHART, contact an HP representative to enter a defect for you.

SD Product Structure

The product number for STM is B4708AA.

SD PRODUCT: Sup-Tool-Mgr
   Description: On-line Diagnostic System (Series 800/700)

   SD SUB-PRODUCT: Manuals
   Description: Support Tools Manager Manual Pages

      FILESET: STM-MAN
         Description: S800/S700 STM Manual Pages

      FILESET: STM-SHLIBS
         Description: S800/S700 STM Shared Libraries

      FILESET: STM-UI-RUN Corequisite Filesets: STM-SHLIBS
         Description: S800/S700 STM User Interface
         
      FILESET: STM-UUT-RUN  Corequisite Filesets: STM-SHLIBS
         Description: S800/700 STM Unit Under Test Runtime 

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