- Online Diagnostics
- Required and Recommended Patches
- Loading Patches
- EMS Hardware Monitors Overview
- Configuring Hardware Monitoring
- Changes
- Known Problems
- Monitors Provided
- Product Documentation
- SD Product Structure
- Reporting Defects
The Online Diagnostics software is a collection of tools that enables you to monitor and test server hardware. It comprises the Event Monitoring Service (EMS) framework, the EMS Hardware Monitors, and the Support Tools Manager (STM).
Note: On the HP-UX 11i v3 operating system, Online Diagnostics does not support tape drives. Although some of the Support Tools Manager (STM) tools may work with tape drives, they are not supported. The diagnostic tools and utilities that support these devices are HP StorageWorks Library and Tape Tools (L and TT). These tools are available at:
http://www.hp.com/support/tapetoolsThe Online Diagnostics tools are all contained in a Software Depot (SD) bundle, called the OnlineDiag bundle. This bundle is distributed in the following ways:
- OE media
- HP Software Depot Web site
The following generic command lists various levels of content of the depot:
swlist -l <level> -s /<mount_point>/DIAGNOSTICS/<os_release> where <level> = bundle Bundle level listing = product Product level listing = subproduct Sub-product level listing = fileset File set listing <mount_point> Location where the CD file system is mounted. <os_release> The OS contents of the depot. = B.11.00
You can install the patches in one of the following ways:
Method 1:
Install the entire Hardware Enablement Bundle (HWE) or Quality Pack (QPK) patch bundle for your system. This is a simple and tested process. However, the volume of the patch bundle can be big.Method 2:
Install only the individual patches required from the patch bundle available on the OE media. This method is advantageous because the size of the patches is small. However, you must select and install patches manually.Method 3:
Install individual patches from the HP IT Resource Center at:
http://us.itrc.hp.com/
EMS Hardware Monitors Overview
EMS Hardware Monitors are a set of tools for maintaining system availability. They enable you to monitor the operation of a wide variety of hardware resources and be alerted immediately if any failure or other unusual event occurs.
Hardware event monitoring provides a high level of protection against system hardware failure. By using hardware event monitoring, you can eliminate the most undetected hardware failures that could interrupt system operation or cause data loss.
Configuring Hardware Monitoring
The EMS Hardware Monitors are installed along with the Support Tools Manager (STM). Once the monitoring software is installed, monitoring is enabled automatically.
By default, monitors report events with severity levels, MAJOR_WARNING, MINOR_WARNING, SERIOUS, CRITICAL, or INFORMATION in the following ways:
Events are stored in the /var/opt/resmon/log/event.log file.
- Written to /var/adm/syslog/syslog.log file
- Sent to the root E-mail address
To configure, enable, or disable hardware event monitoring, run the monitoring request manager.
The Peripheral Status Monitor (PSM) is configured using the Event Monitoring Service (EMS). For more information on how to configure PSM, see Online Diagnostics Administrator's Guide at:
http://docs.hp.com/en/diag.htmlFollowing are the changes made to the EMS Hardware Monitors for the current release:
- Changes to all Monitors
- Changes to Individual Monitors
- Changes to Configuration Files
- Changes to Monitoring Request Manager
- Changes to all Monitors
- Not applicable
- Changes to Individual Monitors
This section describes the changes made to individual monitors. Monitors are listed in alphabetical order.
- Chassis Code Monitor (dm_chassis)
- Not applicable
- CMC Monitor (cmc_em)
- Not applicable
- Core Hardware (dm_core_hw)
- Not applicable
- Core Hardware for HP 9000 and Itanium-based Intelligent Platform Management Interface (IPMI) systems (ia64_corehw)
- QXCR1000769921
The ia64_corehw monitor generates reminder Event 105100 periodically for memory errors. This issue is now fixed. The ia64_corehw monitor does not generate reminder events for memory type errors. The memory monitor generates events for memory errors.- Core Hardware Monitor - Asama (ipfcorehw_asama)
- Not applicable
- Core Hardware Monitor - Hitachi (ipfcorehw_hitachi)
- Not applicable
- CPE Monitor (cpe_em)
- Not applicable
- CPU Monitor (lpmc_em)
- Not applicable
- CPU Monitor - Hitachi (cmc_em_hitachi)
- Not applicable
- Disk Array FC60 Monitor (fc60mon)
- Not applicable
- Disk Monitor (disk_em)
- Not applicable
- DS2500 Enclosure Monitor (gazemon)
- QXCR1000775853
On an 11.31 system with an IDE DVD drive that is accessed using USB, the gazemon monitor keeps the DVD drive open. As a result, the DVD drive is not available for later use. This issue is now fixed.- Fibre Channel Adapter Monitor for FCD Driver-based Adapters (dm_ql_adapter)
- Online Diagnostics supports 8G FCD cards on PA-RISC systems.
- Fibre Channel Switch (dm_fc_sw)
- Not applicable
- Forward Progress Log (FPL) Monitor (fpl_em)
- Not applicable
- High Availability Disk Array Monitor (ha_disk_array)
- Not applicable
- High Availability Storage System (dm_ses_enclosure)
- Not applicable
- iSCSI Subsystem (dm_iscsi_adapter)
- Not applicable
- Memory (dm_memory)
- Not applicable
- Memory IA64 (memory_ia64)
- Not applicable
- Memory Monitor -- Hitachi (ipfmemory_hitachi)
- Not applicable
- MSA1000/MSA30 Storage Disk Array Monitor (msamon)
- Not applicable
- MSA 60 and MSA 70 SAS Enclosure Monitor (msamon_sas)
- Not applicable
- Peripheral Status Monitor (psmmon)
- Not applicable
- RAID Adapter Monitor (dm_raid_adapter)
- Not applicable
- Remote Monitor (RemoteMonitor)
- Not applicable
- Serial-Attached SCSI (SAS) Mass Storage Adapter monitor (dm_sas_adapter)
- Online Diagnostics supports ID module and Decode module for HPVM AVIO Storage Adapter (GVSD driver) on HP Integrity Systems.
- SCSI Disk Monitor (scsi_disk)
- Not applicable
- System Status Monitor (sysstat_em)
- Not applicable
- UPS Monitor (dm_ups)
- Not applicable
- Changes to Configuration Files
- Not applicable
- Changes to Monitoring Request Manager
- Not applicable
- If the maxssiz_64bit kernel parameter is set below the default value of 0x800000, it can cause the lpmc_em monitor to abort.
- The Memory Page Deallocation (MPD), which runs on most current HP-UX systems, does not work on rx4610 systems. The activity log for memlogd includes a message that reads unsupported device.
MPD cannot be implemented on the rx4610 system, because the system's design does not allow the memlogd daemon to run on it.
For the September 2008 release of HP-UX 11i v3 (11.31), the following monitors are provided:The following monitors are NOT provided:
- CMC Monitor (cmc_em)
- Core Hardware (dm_core_hw)
- Core Hardware for HP 9000 and Itanium-based Intelligent Platform Managment Interface (IPMI) systems (ia64_corehw)
- Core Hardware Monitor -- Asama (ipfcorehw_asama)
- Core Hardware Monitor -- Hitachi (ipfcorehw_hitachi)
- CPE Monitor (cpe_em)
- CPU Monitor (lpmc_em)
- CPU Monitor -- Hitachi (cmc_em_hitachi)
- Disk (disk_em)
- Disk Array FC60 (fc60mon)
- DS2500 Enclosure Monitor (gazemon)
- Fibre Channel Adapter Monitor for FCD Driver-based Adapters (dm_ql_adapter)
- Fibre Channel Adapter Monitor for A6795A/A5158A Adapters (dm_TL_adapter)
- Forward Progress Log (FPL) Monitor (fpl_em)
- High Availability Disk Array (ha_disk_array)
- High Availability Storage System (dm_ses_enclosure)
- iSCSI Subsystem (dm_iscsi_adapter)
- Memory (dm_memory)
- Memory IA64 (memory_ia64)
- Memory Monitor -- Hitachi (ipfmemory_hitachi)
- MSA1000/MSA30 Storage Disk Array Monitor (msamon)
- MSA 60 and MSA 70 SAS Enclosure Monitor (msamon_sas)
- Peripheral Status Monitor (psmmon)
- RAID Adapter Monitor (dm_raid_adapter)
- Remote Monitor (RemoteMonitor)
- Serial-Attached SCSI (SAS) Mass Storage Adapter monitor (dm_sas_adapter)
- SCSI Disk Monitor (scsi_disk)
- System Status (sysstat_em)
- UPS (dm_ups)
- dm_FCMS_adapter
- SCSI Tape Devices (dm_stape)
- Fibre Channel SCSI Multiplexer (dm_fc_scsi_mux)
- fw_disk_array: hardware not supported on the system
- scsi123_em: hardware not supported on the system
For detailed information about the products and the monitors supporting them, and additional dependencies, see the documentation on Online Diagnosticcs at:
http://docs.hp.com/en/diag/Current monitor requirements are described in the Online Diagnostics Administrator's and User's Guide at:
http://docs.hp.com/en/diag .Following are the documents related to EMS Hardware Monitors available at:
http://docs.hp.com/en/diag/
- Data Sheets
- Online Diagnostics Administrator's and User's Guide
- EMS HW Monitors for Hitachi Systems Running HP-UX
- Event Descriptions
- Release Notes
The EMS Hardware Monitors are installed as part of the OnlineDiag bundle (product number B6191AAE). In addition, they require the EMS framework (product number B6191AAE).
For information on the STM product, see the STM release notes file at:
/usr/sbin/stm/REL_NOTES.STMFollowing are the products in the OnlineDiag depot:
Contrib-Tools HPUX Contributed Tools Contrib-Tools HPUX Contributed Tools EMS-Config EMS Config EMS-Core EMS Core Product Sup-Tool-Mgr HPUX Support Tools Manager for HPUX systems Sup-Tool-Mgr HPUX Support Tools Manager for HPUX systemsFollowing are the sub products of the OnlineDiag depot:
# Contrib-Tools HPUX Contributed Tools Contrib-Tools.Runtime HPUX Contributed Tools Runtime Subproduct # Contrib-Tools HPUX Contributed Tools Contrib-Tools.Runtime HPUX Contributed Tools Runtime Subproduct EMS-Config EMS Config EMS-Core EMS Core Product # Sup-Tool-Mgr HPUX Support Tools Manager for HPUX systems Sup-Tool-Mgr.Manuals Manual Pages and Documentation Sup-Tool-Mgr.Runtime HPUX Support Tools Manager Runtime Subproduct # Sup-Tool-Mgr HPUX Support Tools Manager for HPUX systems Sup-Tool-Mgr.Manuals Manual Pages and Documentation Sup-Tool-Mgr.Runtime HPUX Support Tools Manager Runtime SubproductFollowing file sets are available on the OnlineDiag depot:
# Contrib-Tools HPUX Contributed Tools Contrib-Tools.CONTRIB HPUX Contributed Tools Fileset # Contrib-Tools HPUX Contributed Tools Contrib-Tools.CONTRIB HPUX Contributed Tools Fileset Contrib-Tools.PDCINFO HPUX Contributed Tools PDCINFO Fileset Contrib-Tools.PIMTOOL HPUX Contributed Tools PIMTOOL Fileset # EMS-Config EMS Config EMS-Config.EMS-GUI EMS GUI EMS-Config.EMS-GUI EMS GUI EMS-Config.EMS-GUI-COM EMS GUI # EMS-Core EMS Core Product EMS-Core.EMS-CORE Event Monitoring Services Core Files EMS-Core.EMS-CORE Event Monitoring Services Core Files EMS-Core.EMS-CORE-COM Event Monitoring Services Core Files EMS-Core.EMS-MX Event Monitoring Services SCMgr Tools # Sup-Tool-Mgr HPUX Support Tools Manager for HPUX systems Sup-Tool-Mgr.STM-CATALOGS HPUX Support Tools Manager Catalogs Sup-Tool-Mgr.STM-MAN HPUX Support Tools Manager Manual Pages Sup-Tool-Mgr.STM-REL-NOTES HPUX Support Tools Manager Release Notes Sup-Tool-Mgr.STM-SHLIBS HPUX Support Tools Manager Share Libraries Sup-Tool-Mgr.STM-UI-RUN HPUX Support Tools Manager User Interface Sup-Tool-Mgr.STM-UUT-RUN HPUX Support Tools Manager Unit Under Test Runtime # Sup-Tool-Mgr HPUX Support Tools Manager for HPUX systems Sup-Tool-Mgr.STM-CATALOGS HPUX Support Tools Manager Catalogs Sup-Tool-Mgr.STM-MAN HPUX Support Tools Manager Manual Pages Sup-Tool-Mgr.STM-REL-NOTES HPUX Support Tools Manager Release Notes Sup-Tool-Mgr.STM-SHLIBS HPUX Support Tools Manager Share Libraries Sup-Tool-Mgr.STM-UI-RUN HPUX Support Tools Manager User Interface Sup-Tool-Mgr.STM-UUT-RUN HPUX Support Tools Manager Unit Under Test RuntimeYou can report defects related to EMS Hardware Monitors by filing a request on Quality Index eXchange Product Change Tracking (QuIX-PCT). If you do not have access to QuIX-PCT, contact your local HP representative to file a defect on your behalf.
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Last updated: Wednesday June 4, 2008