Release Notes for EMS Hardware Monitors on HP-UX 11i v3 (March 2009)

• Online Diagnostics
• Installation Requirement
• Loading Patches
• EMS Hardware Monitors Overview
• Configuring Hardware Monitoring
• Changes
• Known Problems
• Obsolescence
• Monitors Provided
• Product Documentation
• SD Product Structure
• Reporting Defects

Online Diagnostics

The Online Diagnostics software is a collection of tools that enables you to monitor and test server hardware. It comprises the Event Monitoring Service (EMS) framework, the EMS Hardware Monitors, and the Support Tools Manager (STM).

Note: On the HP-UX 11i v3 operating system, Online Diagnostics does not support tape drives. Although some of the Support Tools Manager (STM) tools may work with tape drives, they are not supported. The diagnostic tools and utilities that support these devices are HP StorageWorks Library and Tape Tools (L and TT). These tools are available at:
http://www.hp.com/support/tapetools

The Online Diagnostics tools are all contained in a Software Depot (SD) bundle, called the OnlineDiag bundle. This bundle is distributed in the following ways:

• OE media
• HP Software Depot Web site

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Installation Requirement

Following are the installation requirements for the HP-UX 11i v3 March 2009 release:
March 2009 release onwards, SysFaultMgmt and OnlineDiag products have placed a pre-requisite on ProviderSvcsBase product. SysFaultMgmt no longer has a pre-requisite on OnlineDiag product.
As a part of stand-alone install, ProviderSvcsBase does not install in the following scenarios.

1. If OnlineDiag September 2008 or an earlier version is installed or selected as part of installation.
2. If SysFaultMgmt September 2008 or an earlier version is installed or selected as part of installation.

This implies that an install or an upgrade to SysFaultMgmt March 2009 version or later would require an upgrade of OnlineDiag March 2009 version or later and vice versa to ensure that both the products remain fully functional.

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Loading Patches

You can install the patches in one of the following ways:

Method 1:
Install the entire Hardware Enablement Bundle (HWE) or Quality Pack (QPK) patch bundle for your system. This is a simple and tested process. However, the volume of the patch bundle can be big.

Method 2:
Install only the individual patches required from the patch bundle available on the OE media. This method is advantageous because the size of the patches is small. However, you must select and install patches manually.

Method 3:
Install individual patches from the HP IT Resource Center at:
http://us.itrc.hp.com/

Notes:

• After installing individual patches from the HP IT Resource Center, you must restart your system.
• You must install the patches mentioned before installing Online Diagnostics.

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EMS Hardware Monitors Overview

EMS Hardware Monitors are a set of tools for maintaining system availability. They enable you to monitor the operation of a wide variety of hardware resources and be alerted immediately if any failure or other unusual event occurs.

Hardware event monitoring provides a high level of protection against system hardware failure. By using hardware event monitoring, you can eliminate the most undetected hardware failures that could interrupt system operation or cause data loss.

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Configuring Hardware Monitoring

The EMS Hardware Monitors are installed along with the Support Tools Manager (STM). Once the monitoring software is installed, monitoring is enabled automatically.

By default, monitors report events with severity levels, MAJOR_WARNING, MINOR_WARNING, SERIOUS, CRITICAL, or INFORMATION in the following ways:

• Written to /var/adm/syslog/syslog.log file
• Sent to the root E-mail address

Events are stored in the /var/opt/resmon/log/event.log file.

To configure, enable, or disable hardware event monitoring, run the monitoring request manager.

The Peripheral Status Monitor (PSM) is configured using the Event Monitoring Service (EMS). For more information on how to configure PSM, see Configuring Monitors with the EMS GUI at:
http://docs.hp.com/en/diag/ems/ems _gui.htm

Changes

Following are the changes made to the EMS Hardware Monitors for the current release:

• Changes to Monitoring
• Changes to all Monitors
• Changes to Individual Monitors
• Changes to Configuration Files
• Changes to Monitoring Request Manager

• Changes to Monitoring
  

  Starting with the HP-UX 11i v3 March 2008 release, SFM is the default monitoring mode. However, it is possible to switch to the OnlineDiag monitoring mode. For information on how to switch to the OnlineDiag mode, see the SFM Administrator's Guide at:
  http://docs.hp.com/en/diag

• Changes to all Monitors
  
  • Not applicable
• Changes to Individual Monitors
  This section describes the changes made to individual monitors. Monitors are listed in alphabetical order.
  • Chassis Code Monitor (dm_chassis)
    
    • Not applicable
  • CMC Monitor (cmc_em)
    
    • Not applicable
  • Core Hardware (dm_core_hw)
    
    • Not applicable
  • Core Hardware for HP 9000 and Itanium-based Intelligent Platform Management Interface (IPMI) systems (ia64_corehw)
    
    • Not applicable
  • Core Hardware Monitor - Hitachi (ipfcorehw_hitachi)
    • Not applicable
  • CPE Monitor (cpe_em)
    
    • QXCR1000843209
      cpe_em reported invalid information. This issue has been fixed. Ignore the event when the Gerr_recover value is 0x90. No events gets generated in the event.log file when the error recovery info is 0x90.
  • CPU Monitor (lpmc_em)
    
    • Not applicable
  • CPU Monitor - Hitachi (cmc_em_hitachi)
    • Not applicable
  • Disk Monitor (disk_em)
    • Not applicable
  • DS2500 Enclosure Monitor (gazemon)
    
    • Not applicable
  • Fibre Channel Adapter Monitor for FCD Driver-based Adapters (dm_ql_adapter)
    • Not applicable
  • Fibre Channel Adapter Monitor for A6795A/A5158A Adapters (dm_TL_adapter)
    • Not applicable
  • Fibre Channel Switch (dm_fc_sw)
    • Not applicable
  • Forward Progress Log (FPL) Monitor (fpl_em)
    
    • Not applicable
  • High Availability Storage System (dm_ses_enclosure)
    
    • Not applicable
  • iSCSI Subsystem (dm_iscsi_adapter)
    
    • Not applicable
  • Memory (dm_memory)
    • Not applicable
  • Memory IA64 (memory_ia64)
    
    • Not applicable
  • Memory Monitor -- Hitachi (ipfmemory_hitachi)
    • Not applicable
  • MSA1000/MSA30 Storage Disk Array Monitor (msamon)
    
    • Not applicable
  • MSA 60 and MSA 70 SAS Enclosure Monitor (msamon_sas)
    
    • Not applicable
  • Peripheral Status Monitor (psmmon)
    • Not applicable
  • RAID Adapter Monitor (dm_raid_adapter)
    • Not applicable
  • Remote Monitor (RemoteMonitor)
    • Not applicable
  • Serial-Attached SCSI (SAS) Mass Storage Adapter monitor (dm_sas_adapter)
    • Not applicable
  • SCSI Disk Monitor (scsi_disk)
    
    • Not applicable
  • System Status Monitor (sysstat_em)
    
    • Not applicable
  • UPS Monitor (dm_ups)
    
    • Not applicable
• Changes to Configuration Files
  
  • Not applicable
• Changes to Monitoring Request Manager
  
  • Not applicable

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Known Problems

• If the maxssiz_64bit kernel parameter is set below the default value of 0x800000, it can cause the lpmc_em monitor to abort.
• The Memory Page Deallocation (MPD), which runs on most current HP-UX systems, does not work on rx4610 systems. The activity log for memlogd includes a message that reads unsupported device.
  MPD cannot be implemented on the rx4610 system, because the system's design does not allow the memlogd daemon to run on it.

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Obsolescence

NOTE: Starting with HP-UX 11i v3 March 2009 release, OnlineDiag (including STM) will be in support mode. Moving forward, no new enhancements will be made to OnlineDiag (including STM). Only Critical / Serious defects will be analyzed. For the most current information about OnlineDiag obsolescence, see the following document at http://www.docs.hp.com/en/diag.html#2%20Online%20Diagnostics
- EMS Release Notes for HP-UX 11i v3 March 2009 Release
- STM Release Notes for HP-UX 11i v3 March 2009 Release

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Monitors Provided

For the March 2009 release of HP-UX 11i v3 (11.31), the following monitors are provided:

• CMC Monitor (cmc_em)
• Core Hardware (dm_core_hw)
• Core Hardware for HP 9000 and Itanium-based Intelligent Platform Management Interface (IPMI) systems (ia64_corehw)
• Core Hardware Monitor -- Hitachi (ipfcorehw_hitachi)
• CPE Monitor (cpe_em)
• CPU Monitor (lpmc_em)
• CPU Monitor -- Hitachi (cmc_em_hitachi)
• Disk (disk_em)
• DS2500 Enclosure Monitor (gazemon)
• Fibre Channel Adapter Monitor for FCD Driver-based Adapters (dm_ql_adapter)
• Fibre Channel Adapter Monitor for A6795A/A5158A Adapters (dm_TL_adapter)
• Forward Progress Log (FPL) Monitor (fpl_em)
• High Availability Storage System (dm_ses_enclosure)
• iSCSI Subsystem (dm_iscsi_adapter)
• Memory (dm_memory)
• Memory IA64 (memory_ia64)
• Memory Monitor -- Hitachi (ipfmemory_hitachi)
• MSA1000/MSA30 Storage Disk Array Monitor (msamon)
• MSA 60 and MSA 70 SAS Enclosure Monitor (msamon_sas)
• Peripheral Status Monitor (psmmon)
• RAID Adapter Monitor (dm_raid_adapter)
• Remote Monitor (RemoteMonitor)
• Serial-Attached SCSI (SAS) Mass Storage Adapter monitor (dm_sas_adapter)
• SCSI Disk Monitor (scsi_disk)
• System Status (sysstat_em)
• UPS (dm_ups)

The following monitors are NOT provided:

• Core Hardware Monitor -- Asama (ipfcorehw_asama)
• Disk Array FC60 (fc60mon)
• High Availability Disk Array (ha_disk_array)
• dm_FCMS_adapter
• SCSI Tape Devices (dm_stape)
• Fibre Channel SCSI Multiplexer (dm_fc_scsi_mux)
• fw_disk_array: hardware not supported on the system
• scsi123_em: hardware not supported on the system

For detailed information about the products and the monitors supporting them, and additional dependencies, see the documentation on Online Diagnostics at:
http://docs.hp.com/en/diag/

Monitor Dependencies

For a list of the current required patches, see the DIAGNOSTIC.readme file at:
http://docs.hp.com/en/diag/st/st_read.htm

Current monitor requirements are described in the Online Diagnostics Administrator's and User's Guide at:
http://docs.hp.com/en/diag

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Product Documentation

Following are the documents related to EMS Hardware Monitors available at:
http://docs.hp.com/en/diag/

• Data Sheets
• Online Diagnostics Administrator's and User's Guide
• EMS HW Monitors for Hitachi Systems Running HP-UX
• Event Descriptions
• Release Notes

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SD Product Structure

The EMS Hardware Monitors are installed as part of the OnlineDiag bundle (product number B4708AA). In addition, they require the EMS framework (product number B7609BA).

For information on the STM product, see the STM release notes file at:
/usr/sbin/stm/REL_NOTES.STM

Following is the information about the bundle, product, sub-product, and fileset of the OnlineDiag depot:

SD Bundle: OnlineDiag
   Description: On-line Diagnostic System (Series 800/700)

   SD PRODUCT: Sup-Tool-Mgr
      Description: Support Tools Manager for HP-UX Systems

      SD SUB-PRODUCT: Manuals
      Description: Support Tools Manager Manual Pages

         FILESET: RELEASE_NOTES
            Description: HPUX STM Release Notes

         FILESET: STM-MAN
            Description: HPUX STM Manual Pages

      SD SUB-PRODUCT: Runtime
      Description: STM Manual Runtime

         FILESET: STM-CATALOGS
            Description: HPUX STM Shared Libraries

         FILESET: STM-SHLIBS
            Description: HPUX STM Shared Libraries

         FILESET: STM-UI-RUN
            Description: HPUX STM User Interface
        
         FILESET: STM-UUT-RUN
            Description: HPUX STM Unit Under Test Runtime

   SD PRODUCT: EMS-Config
      Description: EMS Config

         FILESET: EMS-GUI
            Description: Event Monitoring Service Graphical
                         User Interface

   SD PRODUCT: EMS-Core
      Description: EMS Core Product

         FILESET: EMS-CORE
            Description: Event Monitoring Service Core Files

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Reporting Defects

You can report defects related to EMS Hardware Monitors by filing a request on QUIX. If you do not have access to QUIX, contact your local HP representative to file a defect on your behalf.