- Online Diagnostics
- Pre-requisites
- Required and Recommended Patches
- Loading Patches
- EMS Hardware Monitors Overview
- Configuring Hardware Monitoring
- Changes
- Known Problems
- Monitors Provided
- Product Documentation
- SD Product Structure
- Reporting Defects
The Online Diagnostics software is a collection of tools that enables you to monitor and test server hardware. It comprises the Event Monitoring Service (EMS) framework, the EMS Hardware Monitors, and the Support Tools Manager (STM).
The Online Diagnostics tools are all contained in a Software Depot (SD) bundle, called the OnlineDiag bundle. This bundle is distributed in the following ways:
- OE media
- HP Software Depot Web site
The following generic command lists various levels of content of the depot:
swlist -l <level> -s /<mount_point>/DIAGNOSTICS/<os_release> where <level> = bundle Bundle level listing = product Product level listing = subproduct Sub-product level listing = fileset File set listing <mount_point> Location where the CD file system is mounted. <os_release> The OS contents of the depot. = B.11.00For OnlineDiag on HP-UX 11i v2 June 2009 release, the following apply:
- All diagnostic defect repairs and enhancements as of November 2007, are included. Any future patches dated after November 2007 must be loaded after this version of OnlineDiag.
- The new hardware resources in all active releases as of December 1, 2007 are supported.
Pre-requisites
Following is the software pre-requisite for installing Diagnostics and Support Tools:
EMS version A.04.20.23 or later Note: The requirements are available on the Operating Environment (OE) media.
Required and Recommended Patches
- Not Applicable
The pervious patch bundles are available at the following locations:
- OE media
- HP Software Depot Web site
Loading Patches
You can install the patches in one of the following ways:
Method 1:
Install the entire Hardware Enablement Bundle (HWE) or Quality Pack (QPK) patch bundle for your system. This is a simple and tested process. However, the volume of the patch bundle can be big.Method 2:
Install only the individual patches required from the patch bundle available on the OE media. This method is advantageous because the size of the patches is small. However, you must select and install patches manually.Method 3:
Notes:
Install individual patches from the HP IT Resource Center at:
http://us.itrc.hp.com/
- After installing individual patches from the HP IT Resource Center, you must restart your system.
- You must install the patches mentioned before installing Online Diagnostics.
EMS Hardware Monitors Overview
EMS Hardware Monitors are a set of tools for maintaining system availability. They enable you to monitor the operation of a wide variety of hardware resources and be alerted immediately if any failure or other unusual event occurs.
Hardware event monitoring provides a high level of protection against system hardware failure. By using hardware event monitoring, you can eliminate the most undetected hardware failures that could interrupt system operation or cause data loss.
Configuring Hardware Monitoring
The EMS Hardware Monitors are installed at the same time as STM. Once the monitoring software is installed, monitoring is automatically enabled.
By default, events with severity levels MAJOR WARNING, MINOR WARNING, SERIOUS, or CRITICAL that are generated by the monitors are notified in the following ways:
All events generated by all the monitors are stored in the /var/opt/resmon/log/event.log file.
- Written to /var/adm/syslog/syslog.log
- Sent to the superuser's E-mail address.
To configure, enable, or disable hardware event monitoring, run the /etc/opt/resmon/lbin/monconfig monitoring request manager.
The Peripheral Status Monitor (PSM) and the Kernel Resource Monitor (krmond) are configured differently. They use the EMS GUI. For more information, see:
http://docs.hp.com/en/diag/ems/ems_gui.htm
Changes made to the EMS Hardware Monitors for the June 2009 release include the following:
- Changes to Monitoring
- Changes to Monitors
- Changes to Platform and Interface
- Customer-Viewable Interface Changes
- Changes to Monitoring
Starting with the HP-UX 11i v2 March 2008 release, SFM is the default monitoring mode. However, it is possible to switch to the OnlineDiag monitoring mode. For information on how to switch to the OnlineDiag mode, see the SFM Administrator's Guide at:
http://docs.hp.com/en/diag- Changes to Monitors
This section describes the changes made to individual monitors. Monitors are listed in alphabetical order.
- Chassis Code Monitor (dm_chassis)
- Not applicable
- CMC Monitor (cmc_em)
- Not applicable
- Core Hardware (dm_core_hw)
- Not applicable
- Core Hardware for Itanium (ia64_corehw)
- Not applicable
- Core Hardware Monitor - Asama (ipfcorehw_asama)
- Not applicable
- Core Hardware Monitor - Hitachi (ipfcorehw_hitachi)
- Not applicable
- CPE Monitor (cpe_em)
- Not applicable
- CPU Monitor (lpmc_em)
- Not applicable
- CPU Monitor - Hitachi (cmc_em_hitachi)
- Not applicable
- Disk Array FC60 Monitor (fc60mon)
- Not applicable
- Disk Monitor (disk_em)
- Not applicable
- DS2500 Enclosure Monitor (gazemon)
- Not applicable
- Fibre Channel Adapter (dm_ql_adapter)
- Not applicable
- Fibre Channel Adapter Model A5158 Monitor (dm_TL_adapter)
- Not applicable
- Fibre Channel Switch (dm_fc_sw)
- Not applicable
- Forward Progress Log (FPL) Monitor (fpl_em)
- Not applicable
- High Availability Disk Array Monitor (ha_disk_array)
- Not applicable
- High Availability Storage System (dm_ses_enclosure)
- Not applicable
- iSCSI Driver Subsystem Monitor (dm_iscsi_adapter)
- Not applicable
- Kernel Resource Monitor (krmond)
- Not applicable
- Memory (dm_memory)
- Not applicable
- Memory IA64 (memory_ia64)
- Not applicable
- Memory Monitor -- Hitachi (ipfmemory_hitachi)
- Not applicable
- MSA1000/MSA30 Storage Disk Array Monitor (msamon)
- Not applicable.
- Peripheral Status Monitor (psmmon)
- Not applicable
- RAID Adapter (dm_raid_adapter)
- Not applicable
- Remote Monitor (RemoteMonitor)
- Not applicable
- SCSI Disk Monitor (scsi_disk)
- Not applicable
- System Status Monitor (sysstat_em)
- Not applicable
- UPS Monitor (dm_ups)
- Not applicable
- Changes to Platform and Interface
- Not applicable
- Customer-Viewable Interface Changes
- Not applicable
- If System Fault Management (SFM) is installed on your system, you must complete the following steps before and after installing Online Diagnostics.
- To shut down the SFM subsystem, enter the following command at the HP-UX prompt:
# /sbin/init.d/cimserver stop- Install Online Diagnostics.
- To restart the SFM subsystem after the installation is completed, enter the following command at the HP-UX prompt:
# /sbin/init.d/cimserver start- If the maxssiz_64bit kernel parameter is set below the default value of 0x800000, it can cause the lpmc_em monitor to abort.
- The Memory Page Deallocation (MPD), which runs on most current HP-UX systems, does not work on rx4610 systems. The activity log for memlogd includes a message that reads unsupported device.
MPD cannot be implemented on the rx4610 system because the system's design does not allow the memlogd daemon to run on it.- You cannot access online help on Itanium-based systems.
Cause: You require a browser to view online help using the cstm, mstm, and xstm interfaces. The default supported browser is Mozilla. If you are using any other browser, you must configure STM for the interfaces.
Note: You do not require a browser to access online help on PA-RISC-based systems.
Action:
To configure the browser for the xstm and mstm interfaces, complete the following steps:
To configure the browser for the cstm interface, complete the following steps:
- To start xstm, enter the following command at the HP-UX prompt:
# /usr/sbin/xstm- Select Options->General Options.
- Enter the full path of the browser.
- Click OK.
The browser is configured.Note: You can also view online help for xstm, mstm, and cstm at:
- Enter the following command at the HP-UX prompt.
# gop
A list of options is displayed.- Select the appropriate options.
- Select the browser of your choice.
The browser is configured.
http://www.docs.hp.com/en/diag/stm/sth_summ.htm
For HP-UX 11i v2 June 2009 release, the following monitors are provided:The following monitors are NOT provided:
- CMC Monitor (cmc_em)
- Core Hardware (dm_core_hw)
- Core Hardware for Itanium (ia64_corehw)
- Core Hardware Monitor -- Asama (ipfcorehw_asama)
- Core Hardware Monitor -- Hitachi (ipfcorehw_hitachi)
- CPE Monitor (cpe_em)
- CPU Monitor (lpmc_em)
- CPU Monitor -- Hitachi (cmc_em_hitachi)
- Disk (disk_em)
- Disk Array FC60 (fc60mon)
- DS2500 Enclosure Monitor (gazemon)
- Emulex PCI-e Fibre Channel Mass Storage Adapter (dm_fclp_adapter)
- Fibre Channel Adapter (dm_ql_adapter)
- Fibre Channel Adapter Model A5158 (dm_TL_adapter)
- Forward Progress Log (FPL) Monitor (fpl_em)
- High Availability Disk Array (ha_disk_array)
- High Availability Storage System (dm_ses_enclosure)
- iSCSI Driver Subsystem Monitor (dm_iscsi_adapter)
- Kernel Resource Monitor (krmond)
- Memory (dm_memory)
- Memory IA64 (memory_ia64)
- Memory Monitor -- Hitachi (ipfmemory_hitachi)
- MSA1000/MSA30 Storage Disk Array Monitor (msamon)
- MSA 60 and MSA 70 SAS Enclosure Monitor (msamon_sas)
- Peripheral Status Monitor (psmmon)
- RAID Adapter (dm_raid_adapter)
- Remote Monitor (RemoteMonitor)
- Serial-Attached SCSI (SAS) Mass Storage Adapter monitor (dm_sas_adapter)
- SCSI Disk Monitor (scsi_disk)
- System Status (sysstat_em)
- UPS (dm_ups)
- dm_FCMS_adapter
- Fibre Channel SCSI Multiplexer (dm_fc_scsi_mux)
- fw_disk_array: hardware not supported on the system
- scsi123_em: hardware not supported on the system
For detailed information about the products and the monitors supporting them, and additional dependencies, see the Online Diagnostics Administrator's and User's Guide at:
http://docs.hp.com/en/diag/
For the latest and most complete information on EMS Hardware Monitors and the STM, see the documentation of Online Diagnostics at:
http://docs.hp.com/en/diag/For information on STM, see the STM Release Notes at:
/usr/sbin/stm/Rel_NOTES.EMS
Following are the components of the OnlineDiag bundle:
SD Bundle: OnlineDiag Description: On-line Diagnostic System (Series 800/700) SD PRODUCT: Sup-Tool-Mgr Description: Support Tools Manager for HP-UX Systems SD SUB-PRODUCT: Manuals Description: Support Tools Manager Manual Pages FILESET: RELEASE_NOTES Description: HPUX STM Release Notes FILESET: STM-MAN Description: HPUX STM Manual Pages SD SUB-PRODUCT: Runtime Description: STM Manual Runtime FILESET: STM-CATALOGS Description: HPUX STM Shared Libraries FILESET: STM-SHLIBS Description: HPUX STM Shared Libraries FILESET: STM-UI-RUN Description: HPUX STM User Interface FILESET: STM-UUT-RUN Description: HPUX STM Unit Under Test Runtime
You can report defects and send suggestions to diag.onlinediag.docs using QUIX. If you do not have access to QUIX, contact your local HP representative to file a defect on your behalf.