The Firmware Update Tool allows you to update firmware on the Link Controller Card in the Fibre Channel High Availability Storage Enclosure.
To update the firmware on a device, make sure the firmware update file is on the Unit Under Test (UUT), select the device at the main STM window, select the firmware update file (at the main STM window or in the firmware update tool), then start the update process.
CAUTION: Make sure you select the correct firmware file for the device! Updating a device with incorrect firmware can make the device permanently unusable and data could be lost.
Many devices such as tapes and disks contain firmware (software built in to the device). The firmware usually has instructions and data critical to the operation of the device, for example, low-level routines and ID information.
At times, you may want to update the firmware on the device. For example, the manufacturer of the device may release a new version of firmware with enhanced routines or bug fixes.
The firmware update tool checks to see that the selected firmware update file exists. If possible, it verifies that the file is appropriate for the selected device. However, this is not always possible, especially for older or non-HP devices. Therefore you should always make sure that the file is correct, as supplied by the manufacturer.
Serious problems may result if you specify an incorrect file. If the firmware update tool does not detect that the file is incorrect, the device could become corrupted and unusable; all data on the device may be lost.
Once you have started the update process, you may press either the ABORT or INTERRUPT. In general, you should avoid using these function keys unless absolutely necessary since there is a small chance that firmware on the device could be corrupted. You may choose to click on the Abort or Interrupt function keys if you suddenly realize that you selected an incorrect firmware update file.
To avoid an "Abort" or "Interrupt" leaving the device in a corrupted state, the firmware update tool does not respond to these during critical phases (for example, when the device is active).
If you experience problems, consult the Troubleshooting help topic.
To update the firmware on a device:
NOTE: The firmware file MUST be on the Unit Under Test (UUT), that is, on the computer attached to the device.
CAUTION: Make sure you select the correct firmware file for the device! Updating a device with incorrect firmware can make the device permanently unusable and data could be lost.
CAUTION: If absolutely necessary, you can click on the ABORT or INTERRUPT during the update process; however, it is not advisable.
If you run into problems, see the Troubleshooting help topic.
For more explicit instructions refer to the help for the main STM interface; see the topic "To Update the Firmware on a Specific Device" under "On Tasks".
Problems may occur with the device being updated, the firmware update file, or the actual update process.
Make sure the device is turned on, is in a valid state, and that no users or processes are accessing the device.
Make sure the file is correct for the device being updated!
Make sure the file is on the Unit Under Test (UUT). For example, if you are running the user interface on a computer in New York and the device to be updated is attached to a computer in Paris, the file should be on the computer in Paris.
Check the device and the firmware update file, then try to run the update process again.
For detailed information on the problem, consult the Failure Log (if any) and the Test Activity Log, accessible from the STM main window.
The Firmware Update Tool offers three pulldown menus:
Choose one of the above topics to find out more about these menus.
The File pulldown menu allows you to select a file to use to update the firmware on the device and display the information related to the file.
Selecting the File pulldown menu displays four menus:
Choose one of the above topics to find out more about these menus.
The Select File command is used to select the file to use to perform the firmware update. This menu can be used to scan several files to determine the correct file to use for the firmware update.
CAUTION: Make sure you select the correct firmware file for the device! Updating a device with incorrect firmware can make the device permanently unusable and data could be lost.
Once a firmware file is selected, the tool displays information about the file:
The Save As command in the File pulldown menu saves the contents of the tool's main window. ( Only the most recent 200 lines can be saved. )
The Print command in the File pulldown menu prints the contents of the tool's main window. ( Only the most recent 200 lines can be saved. )
The Exit command in the File pulldown menu allows the user to leave the tool and return to main STM screen.
Use the Start Update menu to perform the firmware update.
The Update pulldown menu allows you to start the firmware update on the device using the selected file.
Selecting the Update pulldown menu displays :
Choose the above topic to find out more about this menu.
The Start Update menu is used to start the firmware update process using the selected file.
If a file has not yet been selected using the Select File menu item, this command asks you to select a file in the same manner as if you had selected the Select File menu.
Before the tool performs the update, it prompts you to confirm continuation of the firmware update.
CAUTION: If absolutely necessary, you can click on the ABORT or INTERRUPT during the update process; however, it is not advisable.
As the update process continues, the tool displays progress messages in its window. After the firmware update is complete, the device is reset. You can leave the firmware update tool with the Exit menu.
The REFRESH function key is used to redisplay the current screen.
Selecting the Help pulldown menu displays two menus:
Choose one of the above topics to find out more about these menus.
Use the General Help menu to start online help for the firmware update tool.
The Version menu displays the version and copyright information for the firmware update tool.
Hitting Control C (CNTL C) while the tool is executing will cause the following function keys to be displayed:
The ESCAPE TO UI function key allows you to disconnect from the currently executing tool and return to the main UI command level. To reconnect to the tool, use the Attach to Tool menu item in the Tools->Tool management pulldown menu.
The INTERRUPT function key allows you to interrupt the tool.
When the tool receives the interrupt, it stops whatever it is doing and asks you if you want to continue with the operation. If the reply is "Continue", the tool resumes what it was doing at the time of the interrupt. If the reply is "Abort", it terminates the operation and returns to the Main Level function keys.
The tool may not immediately receive the interrupt as it could be in the middle of an operation that should not or cannot be interrupted. The interrupt will be received as soon as the tool completes the operation.
It is possible but not advisable to click on the Interrupt function key during the update process. In general, you should avoid using this function key unless absolutely necessary since there is a small chance that firmware on the device could be corrupted. You may choose to click on the Interrupt function key if you suddenly realize that you selected an incorrect firmware update file.
To avoid an "Interrupt" leaving the device in a corrupted state, the firmware update tool does not respond to Interrupt during critical phases (for example, when the device is active).
When the tool is already in the process of returning to the Main Level function keys, it ignores user interrupts.
The ABORT function key allows you to abort the tool, halting its execution. The tool will be requested to abort and the state of the tool execution in the system map will be set to ABORT_PENDING. When the tool actually exits, it's state will be set to ABORTED.
It is possible but not advisable to click on the Abort function key during the update process. In general, you should avoid using this function key unless absolutely necessary since there is a small chance that firmware on the device could be corrupted. You may choose to click on the Abort function key if you suddenly realize that you selected an incorrect firmware update file.
To avoid an "Abort" leaving the device in a corrupted state, the firmware update tool does not respond to Abort during critical phases (for example, when the device is active).
The CONTINUE function key allows you to continue with tool execution. The tool will continue execution just as if the Control C had not been hit.