Release Notes for STM on HP-UX 11.00 (September 2002)

• Overview
• Documentation
• Changes
  • Changes to User Interface and Platform
  • General Changes to Tools
  • Changes to Specific Tools
• Known Problems
• Defect Reporting
• SD Product Structure

These release notes cover the September 2002 release of Support Plus for HP-UX 11.00 running on S800/S700 systems.

NOTE: As of the September 1999 release, the name of the Diagnostic/IPR Media has been changed to Support Plus. In addition, the format has changed so that there is a separate CD-ROM for each version of the operating system (HP-UX 10.20 and HP-UX 11.0).

Overview

The Support Tools Manager (STM) provides a complete set of online support tools for HP-UX systems, enabling you to verify and troubleshoot PA-RISC system hardware, and to examine system logs.

STM offers several tool types, including information tools, verifiers, exercisers, expert tools, firmware update tools, diagnostics and utilities.

Installed with STM (as of IPR 9902) are the EMS Hardware Monitors, an important tool for maintaining system availability. The EMS hardware monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. For more information, see /usr/sbin/stm/Rel_NOTES.HWE.

Documentation

For the latest and most complete information on STM and EMS Hardware Event Monitors, see the Web page "Diagnostics":

  http://docs.hp.com/hpux/diag/

At this site, you will find Overviews, Tutorials, Quick Reference Cards, Frequently Asked Questions (FAQs), and much other material.

Changes

The online Support Tools Manager (STM) was enhanced and updated for the current release.

Changes to User Interface and Platform

• JAGae29247
  Fixes the following problem:

  If the system supports On-Line Addition And Replacement (OLA/R), the version of STM is A.31, and the OS is 11.11, then the disk_em monitor will cause a file handle leak. Eventually, all system file handles will be used by this process.

• JAGae30052
  Fixes the following problem:

  If the system supports On-Line Addition And Replacement (OLA/R), the version of STM is A.31, and the OS is 11.11, then the disk_em monitor may cause a segmentation violation when starting. To determine if your system is OLA/R compliant, check if the /dev/olar driver exists. This problem has been intermittent.

• JAGae25418
  Fixed the following condition:

  Cclogd generated a chassis code chain with the hostname information in ASCII data. The management processor (MP) on several PDC_PAT_CHASSIS capable machines has a bug where it can't decode chains properly. When the MP doesn't see the chassis code encoded field EOM bit set, it thinks it's an orphan chassis code, generates another chassis code to that effect, and reflects them back to cclogd. Cclogd then writes the chassis codes to a file, and when the EMS monitor, dm_chassis, sees them, it creates erroneous events.

• JAGae19285
  This submittal is for a problem reported on memlogd. The tools that get affected with this problem are memory tools. This problem occurs when the user replaces the memlog file, or when the OS image is copied through ignite. Fix to this problem will remove any loop holes in the memory comparison, and hence, the wrong memory errors being seen by the user.
• Added new IDE CDs:

  Product #       HP P/N                  Product
  
  A7853A          D4398-60083             CD-RW Drive
  
  A5001A          D4389-60083             CD-ROM Drive
  

• JAGad44671
  Display "not set" for serial number on Keystone/Matterhorn, if not set.
• Modified mapping of SANLINK arrays to be mapped as arrays, not individual LUNs. This allows the map to be much cleaner by collapsing all the LUNs into the target level AND fixes the problem where the disk_em monitor was attempting to monitor the arrays, believing them to be generic SCSI disks. The disk_em monitor will no longer attempt to monitor these devices.
• JAGae20830
  This fixes a problem of "garbage data" being returned by the info/dlpi information tool, when PAgp port aggregation software is installed on a system.
• JAGae21636
  Fixed problem with STM hanging or aborting with a segmentation violation, when a non-root user attempts to install an RCO license.
• JAGad96190--> In prior versions of STM, when a connection to a remote machine failed due to an invalid user name or password, the status displayed for that machine would be "No Response". This version of STM removes the "No Response" message for an invalid user name or password, since no status message is more appropriate.
• Updated the EMS introductory message that is mailed to root on installation.

General Changes to Tools

Changes to Specific Tools

• Information tools:
  • JAGae26804
    Fixed the condition where the labels of the memory extender, as displayed in the memory information tool, are identified incorrectly on N-Class and L-Class systems.
• Exerciser tools:
  • JAGae33612
    JAGs fixed in this release:

    JAGae11271: "exerciser leaves temporary files around".

    It should only leave the tomcatv files in /var/tmp if the comparison failed, so that the admin can view the files, to see why the failure occurred.

    JAGae33612: "CPU Exerciser fails fpu test"

    Exerciser was modified to properly handle CPU configurations containing deconfigured or otherwise inactive CPUs.

• Verifier tools:
  • N/A
• Diagnose tools:
• Expert tools:
  • JAGae35882
    Reconfigure failed to identify deconfigured processors for reconfiguration. JAGae35882 fix allows CPU Expert tool to build list of 'Marked for Deconfigure', as well as 'Deconfigured', processors.

  • JAGae33206
    JAGs fixed in this release:

  • JAGae33206
    JAGs fixed in this release:

    JAGae03440: How to know if the processor was deactivated by lpmc_em?

    JAGae11107: expert/cpu, very confusing error message on T600.

    JAGae17176: On kclass cpu/experttool exercise has internal errors.

    JAGae19756: increment the version of expert/cpu.

    JAGae30475: cpu/infoinfo is missing a message catalog.

    JAGae31662: catalog mismatch: expert/cpu.

    JAGae33206: CPU Expert Tool fails when deconfigured processor is present.

  • JAGae23523
    Disk LED on/off command in expert tool for APEX was not working. Code changes have been made, and it works as expected.
• Logtool:
  • N/A
• Firmware Update Tool:
• Utilities:

: Monitoring Changes for disc30, sdisk and disk array devices

As of IPR 9902 (Feb 99 release), there has been a change to the way that monitoring is done for disc30, sdisk and the HA Disk Array Models 10, 20, and 30FC.

Formerly, the "diaglogd exec" programs (pdisc30_exec and psdisk_exec) handled driver error entries for these devices.

As of IPR 9902, these programs have been deleted and their functionality is now provided by the EMS Hardware Monitors.

If you had customized the configuration files for the diaglogd exec programs (disk30_exec.cfg and sdisk_exec.cfg) you may wish to re-configure the EMS Hardware Monitors to achieve the same results.

Defect Reporting

Use CHART to report defects in STM. The project name is diag.stm.tools.hpux for individual tools, and diag.stm.ui.hpux for the user interface. If you don't have access to CHART, contact an HP representative to enter a defect for you.

SD Product Structure

The product number for STM is B4708AA.

SD PRODUCT: Sup-Tool-Mgr
   Description: On-line Diagnostic System (Series 800/700)

   SD SUB-PRODUCT: Manuals
   Description: Support Tools Manager Manual Pages

      FILESET: STM-MAN
         Description: S800/S700 STM Manual Pages

      FILESET: STM-SHLIBS
         Description: S800/S700 STM Shared Libraries

      FILESET: STM-UI-RUN Corequisite Filesets: STM-SHLIBS
         Description: S800/S700 STM User Interface
         
      FILESET: STM-UUT-RUN  Corequisite Filesets: STM-SHLIBS
         Description: S800/700 STM Unit Under Test Runtime 

/ Diagnostics HOME