Release Notes for STM on HP-UX 11.0 (March 2004)

• Overview
• Documentation
• Changes
  • Changes to User Interface and Platform
  • General Changes to Tools
  • Changes to Specific Tools
• Known Problems
• Defect Reporting
• SD Product Structure

These release notes cover the March 2004 release of Support Plus for HP-UX 11.0 running on S800/S700 systems.

NOTE: The HP Storageworks SDLT 160/320 GB Tape Drive and HP Ultrium 460 External Tape Drive are NOT SUPPORTED by the OnlineDiag product. Even though some STM tools may function with these devices, they are still NOT SUPPORTED. The diagnostic tools and utilities that DO SUPPORT these devices are the HP StorageWorks Library and Tape Tools (L&TT). These tools can be downloaded, free of charge, at:

http://www.hp.com/support/tapetools

Overview

The Support Tools Manager (STM) provides a complete set of online support tools for HP-UX systems, enabling you to verify and troubleshoot PA-RISC system hardware, and to examine system logs.

STM offers several tool types, including information tools, verifiers, exercisers, expert tools, firmware update tools, diagnostics and utilities.

Installed with STM (as of IPR 9902) are the EMS Hardware Monitors, an important tool for maintaining system availability. The EMS hardware monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. For more information, see /usr/sbin/stm/Rel_NOTES.HWE.

Documentation

For the latest and most complete information on STM and EMS Hardware Event Monitors, see the Web page "Diagnostics":

  http://docs.hp.com/hpux/diag/

At this site, you will find Overviews, Tutorials, Quick Reference Cards, Frequently Asked Questions (FAQs), and much other material.

Changes

The online Support Tools Manager (STM) was enhanced and updated for the current release.

Changes to User Interface and Platform

• Support for the HP SDLT 600 tape drive has been added.
• JAGae85382
  There was a problem related to hp_memory decode tool: two bits were being used to decode the bus number, instead of three, from the mmeory address for V-2500 and V-2600 class machines. This has now been fixed.
• JAGae80729
  Memlogd exited when an SBE was seen on the 33rd, 66th, or the 99th bit on a K-class machine. This was because memlogd's syndrome versus bit number table was incorrect. This has been resolved now.

General Changes to Tools

• N/A

Changes to Specific Tools

• Information tools:
  • JAGae93440
    Added support for "HP DVD-ROM 304" device to the disk information tool (srm_disk).
  • The TEAC-CDV-28E-A (A8069A) Optical Workstation device is now supported.
• Exerciser tools:
  • Code changes were made to the CPU exerciser, to keep it from entering the HANG state, when run on a heavily loaded machine.
  • JAGae92398
    The memory exerciser periodically displayed as 'hang', when it was run, and then it would recover on its own. This has now been fixed.
• Verifier tools:
  • JAGae54317; JAGae50414
    The PC Floppy Disk verifier tool (disk) was logging irrelevant messages, with missing parameters, whenever there was no medium (floppy) in the drive, and the user selected the option to disable user queries. This problem has now been fixed.
• Diagnose tools:
  • N/A
• Firmware update tools:
  • JAGaf01734; JAGaf02431
    Disk firmware download utility has been enabled to download firmware on disks in the Northstar and Southern Cross Enclosures.
• Expert tools:
  • JAGae90286
    Detect in Selftest - Level 1 in the DLT STM expert tool has been fixed.
• Logtool:
  • N/A
• Utilities:
  • N/A

Known Problems

• N/A

Defect Reporting

Use CHART to report defects in STM. The project name is diag for individual tools, and diag.stm.ui.hpux for the user interface. If you don't have access to CHART, contact an HP representative to enter a defect for you.

SD Product Structure

The product number for STM is B4708AA.

SD PRODUCT: Sup-Tool-Mgr
   Description: On-line Diagnostic System (Series 800/700)

   SD SUB-PRODUCT: Manuals
   Description: Support Tools Manager Manual Pages

      FILESET: STM-MAN
         Description: S800/S700 STM Manual Pages

      FILESET: STM-SHLIBS
         Description: S800/S700 STM Shared Libraries

      FILESET: STM-UI-RUN Corequisite Filesets: STM-SHLIBS
         Description: S800/S700 STM User Interface
         
      FILESET: STM-UUT-RUN  Corequisite Filesets: STM-SHLIBS
         Description: S800/700 STM Unit Under Test Runtime 

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