These release notes cover the HP-UX 11i V2.0 (March 2004) release of the Support Tools (diagnostics).
The Support Tools Manager (STM) provides a set of online support tools for HP-UX 11i V2.0 systems, enabling you to verify and troubleshoot system hardware, and to examine system logs.
STM offers several tool types, including information tools, verifiers, exercisers, expert tools, firmware update tools, diagnostics and utilities.
For the latest and most complete information on STM refer to the Diagnostics section of Hewlett-Packard's online documentation Web site at:
http://docs.hp.com/hpux/diag/
This site provides manuals, tutorials, FAQs, and other reference material.
For the most current information on HP-UX 11i V2.0 diagnostics, see the following Web pages at the Diagnostics site:
http://docs.hp.com/hpux/onlinedocs/diag/st/str_0403.htm
http://docs.hp.com/hpux/onlinedocs/diag/stm/str_0403_1123.htm
http://docs.hp.com/hpux/onlinedocs/diag/ems/emr_0403_1123.htm
The online Support Tools Manager (STM) was enhanced and updated for the current release.
For the HP-UX 11i V2.0 (March 2004) Release, two patches are included in the HWEnable11i bundle on the OE CDs that are required for hp mx2 dual processor module systems:
The HWEnable11i patch bundle MUST be installed on all hp mx2 dual processor module systems; failure to do so will result in system instability. Both of these patches in the HWEnable11i patch bundle are kernel patches, and will require you to reboot your system.
Changes to User Interface and Platform
Duplicate entries for mpt driver in the id_mod_xref have been removed.
The info tool, verify tool, and exerciser are supported for these DVDs.
The LAN exerciser was run on the system, along with other network tools/services (ftp, telnet, ping, etc., were run on that card, in order to stress test the card). This led to many ICMP packets being received by the machine on that IP address. The Exercise LAN tool uses ICMP packets for its test, too. Once it had completed sending the packets, it waited to receive replies from the hosts. The number of ICMP packets did not seem to end (due to other tests being run), so the exerciser never stopped trying to get ICMP packets. Since the LAN exerciser did not update diagmond for a long time, diagmond designated the status of the exerciser as "HANG". Also, this problem was not very common on any systems, since the rate of inflow of ICMP packets had to be constant, and had to occur atleast once every 2 seconds; otherwise, the problem would not be reproduced.
In order to fix this problem, we check to see whether the number of responses received is greater than or equal to the number of messages sent, when the exerciser is in FINISHED_STATE or SHUTTING_DOWN_STATE. If yes, it returns from the function. If no, it waits for 60 seconds (in the case of FINISHED_STATE; it waits 30 seconds for the SHUTTING_DOWN_STATE), and then returns from the function. This fix introduces a 90 second delay in the worst case (i.e., when the responses are less than 90%, and there is a constant inflow of ICMP packets at the rate of at least 1 ICMP packet every 2 seconds).
The messages that are displayed when the user executes the "SetTimer" and "ClearLog" commands in Logtool needed to be reworded, as they could raise questions. In addition, when displaying the memory errors in Logtool (via the "ViewDealloc" and "ViewDetail" commands), the second colon in the "Page Status" field could be misleading.
The Logtool Utility has been modified to reword the messages that are displayed when the user executes the "SetTimer" and "ClearLog" commands in Logtool from:
* Logtool Utility>st Since memlogd will not be supported on IA-64 systems, as its functionality is merged into the IA-64 memory monitor, the Memory Set Timer operation to set the memory scan rate timer in memlogd will not be available on this system via the Logtool Utility. * Logtool Utility>cl Since memlogd will not be supported on IA-64 systems, as its functionality is merged into the IA-64 memory monitor, the Memory Clear Log operation to clear the memory error log of all data in memlogd will not be available on this system via the Logtool Utility.
to:
* Logtool Utility>st The Memory->Set Timer operation is not available on IPF systems. * Logtool Utility>cl The Memory->Clear Log operation is not available on IPF systems.
Also, the memory decode tool (on IPF systems) has been modified to replace the second colon with a hyphen in the "Page Status" field, when displaying the memory errors in Logtool (via the "ViewDealloc" and "ViewDetail" commands). For example, from:
======================================================= DIMM Location: Cab 1 Cell 4 DIMM 1A Error Type: Single-bit error Page Status: Active: Page is active and can be used First Detected: Wed Dec 3 17:07:23 2003 Last Detected: Wed Dec 3 17:07:23 2003 Error Count: 1 Error Addr: 0x3f7f96480 =======================================================
to:
======================================================= DIMM Location: Cab 1 Cell 4 DIMM 1A Error Type: Single-bit error Page Status: Active - Page is active and can be used First Detected: Wed Dec 3 17:07:23 2003 Last Detected: Wed Dec 3 17:07:23 2003 Error Count: 1 Error Addr: 0x3f7f96480 =======================================================
Symptoms: The Memory Page Deallocation (MPD), which runs on most current HP-UX computer systems, does not work on the RX 4610 computer. If you look in the activity log for memlogd, you will see a message saying, "unsupported device."
Cause/Action: MPD cannot be implemented on RX 4610, because of the design of that system. The memlogd daemon cannot run on it.
Symptoms: In xstm (the graphical interface for online diagnostics), no online help appears when you enter a command for online help. The diagnostics themselves are still functional.
Cause/Action: Online help for xstm requires that the Netscape browser be installed on the computer. The xstm interface invokes the Netscape browser to display .htm files located in the diagnostics sub-directories on disk. (The mstm and cstm interfaces do not use the Netscape browser.)
The easiest way to install the Netscape browser is from the AR (Application Release) Media supplied with the computer.
Alternative: Using any computer, you can view online help for xstm, mstm, and cstm on the Internet at: http://docs.hp.com/hpux/onlinedocs/diag/stm/sth_summ.htm
Use CHART to report defects in STM. The project name is diag.stm.tools.hpux for individual tools, and diag.stm.ui.hpux for the user interface. If you don't have access to CHART, contact an HP representative to enter a defect for you.
Online help has changed for HP-UX 11i V2.0. On previous operating systems, STM used the HP-Help system to display help information. With HP-UX 11i V2.0, help information is provided via Web pages.
The xstm platform will open a browser on the workstation and display help from files on the local disk. The same files are also available over the Web.
The mstm and cstm platform will display ASCII text for several help topics. For complete online help, consult the Web pages at the URLs located below:
Complete online help for xstm, mstm and cstm is available on the Web at: http://docs.hp.com/hpux/onlinedocs/diag/stm/sth_summ.htm
It is available on the local disk at:
xstm main help: file:/usr/sbin/stm/catalog/C/HP-UX_B.11.23/ui/stmx.htm mstm main help: file:/usr/sbin/stm/catalog/C/HP-UX_B.11.23/ui/stmm.htm cstm main help: file:/usr/sbin/stm/catalog/C/HP-UX_B.11.23/ui/stmc.htm
The product number for STM is B4708AA.
SD PRODUCT: Sup-Tool-Mgr
Description: On-line Diagnostic System (Series 800/700)
SD SUB-PRODUCT: Manuals
Description: Support Tools Manager Manual Pages
FILESET: STM-MAN
Description: S800/S700 STM Manual Pages
FILESET: STM-SHLIBS
Description: S800/S700 STM Shared Libraries
FILESET: STM-UI-RUN Corequisite Filesets: STM-SHLIBS
Description: S800/S700 STM User Interface
FILESET: STM-UUT-RUN Corequisite Filesets: STM-SHLIBS
Description: S800/700 STM Unit Under Test Runtime
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