Release Notes for STM on HP-UX 11i (June 2004)

• Overview
• Documentation
• Changes
  • Changes to User Interface and Platform
  • General Changes to Tools
  • Changes to Specific Tools
• Known Problems
• Defect Reporting
• SD Product Structure

These release notes cover the June 2004 release of Support Plus for HP-UX 11i.

NOTE: The HP Storageworks SDLT 160/320 GB Tape Drive and HP Ultrium 460 External Tape Drive are NOT SUPPORTED by the OnlineDiag product. Even though some STM tools may function with these devices, they are still NOT SUPPORTED. The diagnostic tools and utilities that DO SUPPORT these devices are the HP StorageWorks Library and Tape Tools (L&TT). These tools can be downloaded, free of charge, at:

http://www.hp.com/support/tapetools

Overview

The Support Tools Manager (STM) provides a complete set of online support tools for HP-UX systems, enabling you to verify and troubleshoot PA-RISC system hardware, and to examine system logs.

STM offers several tool types, including information tools, verifiers, exercisers, expert tools, firmware update tools, diagnostics and utilities.

Installed with STM (as of IPR 9902) are the EMS Hardware Monitors, an important tool for maintaining system availability. The EMS hardware monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. For more information, see /usr/sbin/stm/Rel_NOTES.HWE.

Documentation

For the latest and most complete information on STM and EMS Hardware Event Monitors, see the Web page "Diagnostics":

  http://docs.hp.com/hpux/diag/

At this site, you will find Overviews, Tutorials, Quick Reference Cards, Frequently Asked Questions (FAQs), and much other material.

Changes

The online Support Tools Manager (STM) was enhanced and updated for the current release.

Changes to User Interface and Platform

• JAGaf17889
  The data field of data type "physical location" contains source, source detail, and levels[0-7]. The data in the level is deciphered from the combination of source and source detail. In some cases, the level data would be reserved and would result in '!' being displayed in the event log file. Modifications have been made so that '!' is not displayed in such scenarios.
• Online memory diagnostics were enabled on HP 9000/785/C8000 and rp4440 platforms.
• Licensing was enabled on rp3440, rp4440, and HP 9000/785/C8000 machines.
• JAGaf02165
  The event description was decoding the Reporting Entity ID of the encoded chassis code, and would provide the Cabinet, Cell, and CPU information associated with it. This problem has been fixed.
• JAGae42546
  Mt_memlogd might show a status of "deallocated" even when the page was "marked for deallocation". This has been fixed.
• The diagnostics process which creates fru sdr data files has been renamed from ipmid to diagipmid.
• JAGaf11815
  The description of A9782A (1000Base-SX/F Combo Adapter) was changed in STM. The description of A9784A (1000Base-T/F Combo Adapter) was also changed in STM.
• JAGae85967
  The STM id module now recognises the MSA 1000 Storage Device as a Disk Array, and the MSA 30 as a Disk Enclosure.
• JAGaf05704; JAGaf06248
  In MSTM, when the user selected a default key (options -->Map-->f3) to load default values, the keypad at the bottom disappeared. This problem was applicable to MSTM only when the user started MSTM on vt100, xterm, and dtterm terminals. This has now been fixed.
• JAGae40333
  A problem with the XSTM Graphical User Interface was fixed, where XSTM showed more than one highlighted device, when the user selected a device from the text map. This problem appeared only in the XSTM text map, and if the device path exceeded 20 characters, and one or more devices showed the same string (map entry) in the text map.
• JAGae36443
  Memlogd was terminating, because the Astro Chip (used on the A-Class, and on some L-Class systems and workstations) is sometimes unable to convert an address to its physical location. This has been fixed now.
• JAGae65172
  Fixed a problem with the XSTM Graphical User Interface(GUI). STM's exit dialog box displays three buttons (ok, cancel, help), but the buttons were very thin and difficult to read.
• JAGaf02267
  Code changes were made to diagmond, to prevent the exerciser logs from being removed.
• JAGae79015
  With memlogd, the wrong errno was being reported for some ioctls, because of system calls which were called before the error was logged. This has been fixed.
• JAGaf03663
  LPMC errors logging is suspended due to an excessive logging rate. This suspension is vital, as the monitor would miss some valid errors. The algorithm created for monitoring the PA8800 processor requires that all LPMCs that are acknowledged by the hardware must be passed on to the lpmc_em monitor. The reason for this is that the LPMC for the particular processor (and reason, like L2 cache error) is disabled by the firmware when an LPMC occurs. The diagnostics then re-enable that LPMC for L2 cache errors, up to 100 during a 15-minute period. All LPMCs must be seen, in order that the true error rate be seen, and so the algorithm can function properly. This problem is specific to the PA8800.
• JAGae85382
  With the hp_memory decode tool, 2 bits were being used to decode the bus number, instead of 3 bits, from the memory address for the V-2500 and V-2600 class of machines. This has now been fixed.
• JAGae97875
  Memlogd was making multiple requests for de-allocation of pages to the PDT. This has been fixed.
• JAGae97441; JAGae93156
  An intermittent problem with the System Info tool on IPMI machines has been fixed. If the FRU data is not programmed properly, MSTM UI will go down, upon receiving some Unicode character data, so all Unicode characters have been displayed as blanks in the FRU information of the System Information tool.
• JAGaf01025
  LPMC errors are being logged to the os_error_log file, but will NOT have any information about how many are actually acceptable. An individual LPMC error logged to the os_error_log file is not relevant for confirming the system problem. It is necessary to analyze the correctable errors to determine whether there is risk of system problems. Threshold analysis is performed by the monitor, and so there is no need for logging the LPMC errors.
• JAGae96961
  The SDR file was sometimes seen as being incomplete by the system info tool. This has now been fixed.

General Changes to Tools

• N/A

Changes to Specific Tools

• Information tools:
  • JAGaf14613
    Code changes were made to abort the CPU Information tool, if the selected processor was in an Inactive state, or if the Processor was not in the current partition in the vPar environment.
  • JAGaf06854
    Code changes were made to:
    • To pre-enable the rp4440 platform.
    • To display the CPU speed correctly on rp3440.
    • Enable HP 9000/785/C8000 Workstation.
  • JAGaf12279
    Fixed a problem, where the info command, while running on the ql_adapter info tool, would display an incorrect 'description'(only) of the fields that the tool displays when run.
  • JAGaf08181
    New tape device (SDLT600) is not supported by STM, but by LTT.
  • JAGaf07246
    The Information Log for the FC SCSI MUX Information tool (scsi_mux) contained an incorrect hardware path. This problem has now been fixed.
  • JAGae58017
    With the DLPI information tool, the IODC revision was being displayed for PCI cards, also. This information is not valid for these card types. This has been fixed.
  • JAGae95021
    The system info tool has been enhanced to show CPU slots, as well as CPU numbers, in the CPU bitmap, under cell information, on Dual Core Processor systems.
• Exerciser tools:
  • When a tool is running on any one of the CPUs, the CPU Exerciser tool can't be initiated on any other CPU. Initiating the CPU Exerciser tool on one CPU, exercises all the CPUs in the system.
  • Code changes were made to the CPU exerciser, to keep it from hanging, when being run on heavily loaded machines (4 cells or greater on machines like SD-32000, SD-32A, SD-64000, SD-64A).
• Verifier tools:
  • N/A
• Diagnose tools:
  • N/A
• Firmware update tools:
  • N/A
• Expert tools:
  • The behavior of CPU Expert tool has been changed to facilitate user tasks. The CPU Expert tool used to write the CPU Display information to the scrolling text window. The impact of this was that the user would not be able to read display information for all CPUs, if there were more CPUs on the machine. Now the CPU Display function writes CPU Display information to an interactive file viewer. This enables the user to scroll and read informationi for all CPUs. This viewer can be closed at any time while scrolling.

    CSTM script users will be impacted by this change. The following is a simple example of the cstm script:

    -------------
    Select -all
    Select Dev 6
    ExpertTool
    Activate Cancel
    Display
    Exit  OK
    --------------
    

    Now the user has to change the script slightly, by adding a "Done" command after the "Display" and "ExpertTool" commands (By default, the Expert tool will issue the "Display" command):

    ------------------
    Select -all
    Select Dev 6
    ExpertTool
    Done
    Activate Cancel
    Display
    Done
    Exit  OK
    ------------------
    

  • JAGae48303
    Memory errors found by the expert tool on cellular machines were not always logged in the memlog. This is fixed now.
  • JAGae90241
    Code changes have been made so that the current year is displayed in the Copyright description of the CPU Expert Information log.
• Logtool:
  • N/A
• Utilities:
  • N/A

Known Problems

• N/A

Defect Reporting

Use CHART to report defects in STM. The project name is diag for individual tools, and diag.stm.ui.hpux for the user interface. If you don't have access to CHART, contact an HP representative to enter a defect for you.

SD Product Structure

The product number for STM is B4708AA.

SD PRODUCT: Sup-Tool-Mgr
   Description: On-line Diagnostic System (Series 800/700)

   SD SUB-PRODUCT: Manuals
   Description: Support Tools Manager Manual Pages

      FILESET: STM-MAN
         Description: S800/S700 STM Manual Pages

      FILESET: STM-SHLIBS
         Description: S800/S700 STM Shared Libraries

      FILESET: STM-UI-RUN Corequisite Filesets: STM-SHLIBS
         Description: S800/S700 STM User Interface
         
      FILESET: STM-UUT-RUN  Corequisite Filesets: STM-SHLIBS
         Description: S800/700 STM Unit Under Test Runtime 

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