These release notes cover the HP-UX 11i initial release of the Support Tools (diagnostics) for S800/S700 systems.
The Support Tools Manager (STM) provides a complete set of online support tools for HP-UX systems, enabling you to verify and troubleshoot PA-RISC system hardware, and to examine system logs.
STM offers several tool types, including information tools, verifiers, exercisers, expert tools, firmware update tools, diagnostics and utilities.
Installed with STM (as of IPR 9902) are the EMS Hardware Monitors, an important tool for maintaining system availability. The EMS hardware monitors allow you to monitor the operation of a wide variety of hardware products and be alerted immediately if any failure or other unusual event occurs. For more information, see /usr/sbin/stm/Rel_NOTES.HWE.
For the latest and most complete information on STM and EMS Hardware Event Monitors, see the Web page "Diagnostics":
http://docs.hp.com/hpux/diag/
At this site, you will find Overviews, Tutorials, Quick Reference Cards, Frequently Asked Questions (FAQs), and much other material.
Info Tool Causes HPMCs on K- and T-Class (HP-UX 11i only)
K-Class and T-Class computers running HP-UX 11i will experience HPMCs or Data Page Faults if you run the STM Info Tool to retrieve configuration information from HP-PB SE SCSI adapters (JAGad88317, JAGad97126).
The root cause is a problem in the HP-UX 11i kernel, which is exposed when the Info Tool is run as described above. To correct the problem and avoid potential HPMCs, load patch PHKL_25552 or its successor. This is a kernel patch and requires a system reboot.
STM only exposes this problem if the Info Tool is run on HP-PB SE SCSI adapters. STM does not expose the problem if the Info Tool is run against other I/O devices.
: Monitoring Changes for disc30, sdisk and disk array devices
As of IPR 9902 (Feb 99 release), there has been a change to the way that monitoring is done for disc30, sdisk and the HA Disk Array Models 10, 20, and 30FC.
Formerly, the "diaglogd exec" programs (pdisc30_exec, pharaymon_exec, and psdisk_exec) handled driver error entries for these devices.
As of IPR 9902, these programs have been deleted and their functionality is now provided by the EMS Hardware Monitors.
If you had customized the configuration files for the dialogd exec programs (disk30_exec.cfg, sdisk_exec.cfg, and haraymon_exec.cfg) you may wish to re-configure the EMS Hardware Monitors to achieve the same results.
Use CHART to report defects in STM. The project name is diag.stm.tools.hpux for individual tools, and diag.stm.ui.hpux for the user interface. If you don't have access to CHART, contact an HP representative to enter a defect for you.
The product number for STM is B4708AA.
SD PRODUCT: Sup-Tool-Mgr
Description: On-line Diagnostic System (Series 800/700)
SD SUB-PRODUCT: Manuals
Description: Support Tools Manager Manual Pages
FILESET: STM-MAN
Description: S800/S700 STM Manual Pages
FILESET: STM-SHLIBS
Description: S800/S700 STM Shared Libraries
FILESET: STM-UI-RUN Corequisite Filesets: STM-SHLIBS
Description: S800/S700 STM User Interface
FILESET: STM-UUT-RUN Corequisite Filesets: STM-SHLIBS
Description: S800/700 STM Unit Under Test Runtime