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Overview Guide: Itanium Processor Family (IPF) Offline Diagnostics and Utilities CD

What is the IPF Offline Diagnostics and Utilities CD?

The IPF Offline Diagnostics and Utilities CD is a comprehensive offline diagnostic solution. The CD includes a suite of diagnostic tools belonging to the Offline Diagnostics Environment (ODE) plus a collection of other useful diagnostic utilities.

The ODE platform enables users to troubleshoot a system that is running without an operating system or cannot be tested using the online tools. The offline environment is also useful for some types of testing in which it is not desirable to have to boot the system first.

You use ODE tools on HP Integrity servers and Itanium-based workstations just as you would on the PA-RISC computers. The syntax and operation is the same; the only differences are the names of the tools and the way that ODE is launched.

For more complete information, see the "Offline Diagnostics" section on the Diagnostics HOME site at http://docs.hp.com/hpux/diag.

The additional diagnostic utilities provided on the CD allow you to run other, non-ODE based diagnostics that are helpful in identifying problems with your server or workstation.

Who Should Use the IPF Offline Diagnostics and Utilities CD?

The IPF Offline Diagnostics and Utilities CD is intended for those managing HP Integrity servers and Itanium-based workstations such as HP service and support personnel, and customers in a system administrator role.

ODE Tools Summary

ODE tools are located in the EFI/HP/DIAG/ODE directory on the CD. Diagnostics and utilities provided under ODE include:

        CIODIAG:      Core I/O diagnostic for SD64A, SD32A, 
                      SD16A rx8620, and rx7620 systems.
        CIODIAG2:     Core I/O diagnostic for rx2600, zx6000, 
                      and rx5670 systems.
        COPYUTIL:     COPY and BACKUP utilities for SCSI disks.
        CPUDIAG:      CPU Diagnostic.
        DFDUTIL:      Firmware update utilities for SCSI disks.
        FCFUPDATE:    Fibre Channel Firmware Update Tool.
        IODIAG:       Diagnostic for HP TACHYON XL2 FIBRE CHANNEL 
                      BOARD.
        MAPPER:       Mapping utility to identify and display system 
                      components including hardware modules and 
                      peripheral devices.
        MEMDIAG:      Memory Diagnostic.
        ODE:          Main control "hub" for the ODE platform. 
        PERFVER:      Test module that runs supported SCSI/IDE 
                      self-tests on devices.   
        PLUTODIAG:    PLUTO and MERCURY CEC diagnostic.
        TOGODIAG:     PLUTO and MERCURY CEC offline diagnostic
        REODIAG:      Bridge modules diagnostic for REO/REO GRANDE 
                      and ELROY/MERCURY CECs.

Two Ways to Launch ODE

You launch ODE either from CD-ROM or from the HP Service Partition (HPSP) -- a special disk partition that is available when the operating system is not running.

Guidelines for Choosing the Appropriate Launch Method for ODE

  1. Running ODE from the HP Service Partition is considerably faster than from CD.
    • On computers that have an HP Service Partition, you can copy the files to the partition from the CD by using a command on the Launch menu (see "Installing Files onto the HP Service Partition.") This step is not necessary for computers that have the files pre-loaded on the HPSP (for example, on some computers running HP-UX 11.23). If your machine does not have an HP Service Partition, refer to your operating system user guide for instructions on creating the HPSP.

  2. On the other hand, you would run ODE from CD:
    • If the hard disk is not functioning or not available.
    • If the computer does not support a HPSP.
    • If the HPSP does not have the latest version of the tools.

Launching ODE from the IPF Offline Diagnostics and Utilities CD

  1. Obtain a copy of the IPF Offline Diagnostics and Utilities CD.
  2. Insert the CD into the CD/DVD drive, and reset system power. The computer should come up to the Boot Manager menu, regardless of whether the CD is re-inserted or not.
  3. See whether the CD/DVD drive is listed as one of the boot devices on the Boot Manager menu.
    • If the CD/DVD drive appears as a boot device, move the cursor to the line that contains it and press the Enter key. The CD will boot to the Launch menu.
    • If the CD/DVD drive does NOT appear as one of the boot devices, select the item on the Boot Manager menu to add a boot device. The exact process is variable. A typical procedure:
      1. Be sure the CD is in the CD/DVD drive.
      2. Select "Boot Option Maintenance."
      3. Select "Add a Boot Option."
      4. Select "Removeable Media Boot." This option only appears if a CD is in the drive.
      5. Answer the prompts. For "Boot Option Data Type," the IPF Offline Diagnostics and Utilities CD does not care what response you give.
      6. Exit the menu, then exit the Boot Option maintenance menu. You return to the Boot Manager menu.
      7. When you return to the Boot Manager menu, there should be an entry for the CD/DVD drive as a boot device. Select it and the CD will boot to the Launch menu. After configuring the CD/DVD drive as a boot device, you will not have to add it again on subsequent boots.
  4. Start ODE by choosing the selection for ODE at the Launch menu.
  5. Alternately, you can start ODE from the EFI prompt. Change directories to \EFI\HP\DIAG\ODE, then enter ODE. For example: 
       fs2:>  cd \EFI\HP\DIAG\ODE
   fs2:\EFI\HP\DIAG\ODE>  ODE

Launching ODE from HP Service Partition (HPSP)

  1. Reset system power. The computer should come up to the Boot Manager menu.
  2. See whether the HP Service Partition is listed as one of the boot devices on the Boot Manager menu (for example, "Run Offline Diagnostics and utilities from HP Service Partition.")
    • If the HP Service Partition appears as a boot device, move the cursor to the line that contains that option and press the Enter key. The computer will boot to the Launch menu.
    • If the HP Service Partition does NOT appear as a boot device, verify that there is an HPSP. If the HPSP does not exist, you may have to create the HPSP. Refer to your operating system user guide for instructions on verification and creation of the HP Service Partition. When the partition is created, copy the files from the CD. See "Installing Files onto the HP Service Partition."

  3. Start ODE by choosing the selection for ODE at the Launch menu.
  4. Alternately, you can start ODE from the EFI prompt. Change directories to \EFI\HP\DIAG\ODE, then enter ODE. For example: 
       s2:>  cd \EFI\HP\DIAG\ODE
   s2:\EFI\HP\DIAG\ODE>  ODE

Installing Files onto the HP Service Partition (HPSP)

  1. Boot from the CD to the Launch menu, as described in "Booting from Offline CD."
  2. At the Launch menu, choose the option for copying the contents of the CD to the HP Service Partition ("Run CD Installer to install/update CD content to HPSP".)
  3. When you return to the Boot Manager menu, there should be an entry for HP Service Partition as a boot device.

Two Interfaces for ODE: Command Line or Menu

ODE provides a common, user-friendly interface for diagnostics and utilities developed to run in your environment. You have the choice between a pure command line interface and a menu-driven interface. The command line interface allows you to select specific tests and/or utilities to execute on a specific hardware module. The menu-driven interface allows you to specify the hardware module to be tested and ODE selects the appropriate tests to execute on the module.

Guidelines for Choosing the Appropriate ODE Interface

You should choose the command line interface option if you are an advanced user and familiar with the ODE. The command line interface allows you more control over the tests that you want to conduct.

Use the menu-driven interface if you are not familiar with the command line interface or the ODE. When you select a module to be tested, the menu-driven interface is designed to choose and then execute the appropriate tests for that module.

Additional Diagnostic Utilities

The following is a list of non-ODE based diagnostic utilities:

General

    Launchmenu:   Application allowing the selection and execution 
                  of a set of other applications available in a 
                  specific environment.
                                      
                  Directory \EFI\HP\TOOLS\LaunchMenu     
        
    CD_Installer: Application to update/install the Diagnostic CD 
                  image to the HP Service Partition (HPSP) of the hard 
                  disk running under EFI.

                  Directory \EFI\HP\TOOLS\CD_Installer    
         
    BinErr.efi:   Machine Check Analyzer (MCA) Binary Logs gathering tool.

                  Directory \EFI\HP\TOOLS\MCA_Utilities

Network Utilities for Non-cellular Systems (General network utilities)

Use the network utilities to diagnose network latency, communication or configuration issues.

Directory \EFI\HP\TOOLS\NetWork consists of the following files:

        
                  README.network
                  ftp.efi
                  ifconfig.efi
                  inet.nsh
                  ping.efi
                  route.efi
                  tcpipv4.efi

I/O Cards

The IPF Offline Diagnostics and Utilities CD provides diagnostics for several different I/O cards. Note that each supported card has its own utility and instruction set.

Single Port and Dual Port Ultra160 SCSI Card Utility

The EFI flash utility is used for flashing and saving firmware mages on HP's host bus adapters based on LSI Logic's 53C1010 SCSI chip.

HP NAVRAM VPD utility is used for displaying Vitral Product Data (VPD) on HP host bus adapters (HBA) based on LSI Logic's 53C8xx/1010 SCSI chip.

The files are located in the \EFI\HP\TOOLS\IO_CARDS\U160_SCSI directory.


   File name            Revision                Description

   efihpvpd.txt                                 Release Note and instruction.
   efihpvpd.efi         EFIHPVPD-1.00.03        NVRAM VPD Utility for HP SCSI 
                                                Bus Adapter.
   efi8xxfl.txt                                 Release Note and instruction.
   efi8xxfl.efi         EFI8XXFL-1.01.13        Flash Utility for lsiscsi.rom.
   lsiscsi.txt                                  Release Note.
   lsiscsi.rom          PCI-EFI-1.03.01.0       EFI driver for LSI 53C8xx/1010. 
   lsi10200.rom         PCI-EFI-1.02.00.0       Special EFI driver for LSI 
                                                53C8xx/1010.
   Readme                                       Description of the package.
HP 2 Gigabit Fibre Channel Host Bus Adapter Driver

There are 3 files located in the \EFI\HP\TOOLS\IO_CARDS\FC directory.

Use the ODE program FCFUPDATE to flash the fc_1_10_rom.frm ROM image to the FC card.

The EFI command "load fc_1_10.efi" is used to load the FC driver to memory if it is not already loaded.


   fc_1_10_rom.frm      A6795A FC adapter EFI driver ROM image
   fc_1_10.efi          A6795A FC adapter EFI driver 
   README               README file for install instructions
HP 2 Gigabit Fibre Channel Host Bus Adapter Utility

There are 10 files located in the \EFI\HP\TOOLS\IO_CARDS\FC2p2g directory.

   efiaux.drv           A6826A FC adapter EFI auxiliary driver.
   efiutil.efi          A6826A FC adapter EFI efiutil binary.
   ql2312ef.bin         A6826A FC Adqapter EFI driver binary.
   ql2312fw.bin         A6826A FC Adapter firmware.
   README               README file for install instructions.
   hp6826.dat           A6826A Adapter NVRAM file.
   hp9782.dat           A9782A Adapter NVRAM file.
   hp9784.dat           A9784A Adapter NVRAM file.
   efcfg.pdf            eficfg User Manual.
   efiutil.pdf          efiutil User Manual.
HP Intel Dual Port Gigabit Ethernet card Utility

There is 1 file located in the \EFI\HP\TOOLS\IO_CARDS\Ibautil64 directory.

   ibautil64.efi        EFI Utility for Dual Port Gigabit NICs (3.0.6.0) 
                        contains EFI Driver version 2.16

Other Important Information Provided on the CD

The following key files are located in the EFI\HP\DIAG\DOCUMENTATION directory:

How do I Get the Latest CD?

There are a few different ways to obtain a copy of the IPF Offline Diagnostics and Utilities CD:


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URL: http://docs.hp.com/hpux/onlinedocs/diag/ode/ipf_ode_over.htm
Last updated: Thursday May 20 12:25:20 PDT 2004